Information sheet

Provide optimal levels of care that retain patients

With nearly 80% of patients expecting appointments within the same week or month and over 50% willing to switch providers for better access and technology, it's clear that responsiveness, digital engagement, and flexibility are paramount. By focusing on these key areas, practices can significantly enhance patient satisfaction and retention, setting a new standard in healthcare delivery. Take a deep dive into patient expectations – and learn how you can meet them.
Implement flexible scheduling and telehealth options
Create a schedule for responding to patient questions promptly
Educate patients and staff on portal use