“It's nice to know that, on average, we are about 100 reviews ahead of the competition by Tebra simplifying how patients can provide feedback.”
Dr. Ben Shamoiel
TheLAChiropractor.com
Patient experience software that puts you in control of your reputation
Build the reputation that drives bookings. Tebra’s AI-powered platform automates reviews, reminders, and scheduling—cutting no-shows by 38% and building a 5-star reputation patients trust.
How patient experience benefits your practice
From first search to follow-up care, Tebra keeps the journey simple
Build credibility with automated review requests, HIPAA-compliant AI replies, and actionable insights that drive patient loyalty.
- Send post-visit review requests automatically to keep ratings fresh and visible
- Reply in seconds with HIPAA-compliant AI Review Replies
- Spot patient praise and complaints with AI Review Insights
- Protect your reputation with sentiment monitoring and automated escalations of sensitive-reviews
Make it easy for patients to find and choose your practice with search-optimized profiles and a website built to convert.
- Keep your online profiles accurate across Google, Tebra Care Connect, and 80+ directories
- Automatically update your Google Business Profile with hours, services, photos, and booking links
- Launch a mobile-ready website where patients can book, read reviews, and explore services
- Improve local discoverability and reinforce your reputation with built-in SEO tools
Reduce no-shows and keep calendars full with 24/7 scheduling and reminders patients actually use.
- Give patients 24/7 access to book from your website, Google, or Tebra Care Connect
- Display real-time availability with calendars that sync directly to your EHR
- Cut no-shows with customizable reminders by text, email, or phone
Reduce admin work with customizable digital intake and two-way messaging that keeps patients engaged and saves your team hours each week.
- Collect completed digital intake forms and e-signatures before the visit via text or email
- Sync completed forms directly to your Tebra EHR to cut paperwork and save staff time
- Answer patient questions with HIPAA-compliant, secure two-way messaging
- Gather feedback with post-visit surveys that strengthen the relationship
How it works
See Tebra’s Patient Experience platform in action
Build trust
Trust starts before the first appointment. What patients read in reviews and see on your profiles decides whether they choose to book. Tebra helps you stay visible, responsive, and reliable so new patients feel confident choosing you.
- Turn every visit into proof of your quality with automated review requests
- Show patients you’re listening with authentic, AI-powered replies
- Spot patterns in feedback with with AI Review Insights
Win more patients
A strong reputation gets you noticed, but if booking feels complicated, patients will look elsewhere. Tebra makes scheduling simple, so reputation turns into appointments.
- Give patients 24/7 access to self-scheduling, from any channel
- Show real-time availability across Google, Care Connect, and your website
- Cut no-shows by 38% with automated reminders via text, email, or phone
Simplify operations
A great patient experience starts with a team that isn’t buried in admin. Tebra automates routine scheduling, reminders, and intake so staff can focus on care.
- Keep schedules on track with smart reminders that cut no-shows
- Collect digital intake before visits, and automatically sync to your Tebra EHR
- Save 8-12 admin hours each week with workflows that run in the background
Improve retention
Patients return when staying connected feels easy. Tebra keeps relationships strong between visits with personalized follow-ups that builds loyalty at every touchpoint.
- Bring patients back with timely recall reminders
- Hear concerns and act quickly with short post-visit surveys
- Stay connected between visits with secure two-way messaging
Testimonials
Stronger reputation, simpler operations, better resultsTebra customers emphasize ease of use, stronger reputation, and reduced no-shows.
Excellent tool for practice growth Everyone was very helpful; the app is a great way to add new business and has a wonderful monthly overview for the practice. Worth the investment.
Julie R
Women's Healthcare of Norman
“Tebra has definitely increased my visibility on the major search engines....Having a strong online presence, attracting new patients, and the volume of reviews I get can all be attributed to Tebra’s practice growth solution.”
Dr. Samantha Mohan
Menlo Park Family Dental
“The website Tebra designed drew in over 1,500 new visitors and 500+ organic connections in just two months... My new patient acquisitions have doubled.”
Dr. Daniel Spriggs, MD
Perdido Bay Medical Group
Build a 5-star reputation in
3 easy steps
Reputation management shouldn’t add work to your plate. Tebra sets you up with everything you need to start seeing results from day one.
1
See what AI and automation can do for you
Start with a quick demo or self-guided tour to see where Tebra can save your team the most time, whether it’s reviews, scheduling, or intake.
2
Get set up for success
Your onboarding team tailors setup to your needs, whether that’s optimizing your Google Business Profile, syncing EHR calendars, or enabling automated reminders and review requests, so patients can find you, book, and trust you.
3
Grow your reputation effortlessly
As your practice runs, Tebra works in the background to collect reviews, improve visibility, and nurture loyalty, so every patient interaction adds to your reputation.
Patient experience resources built for private practices
Frequently asked questions
Providers should prioritize these features to maximize patient satisfaction and operational ease:
- Secure messaging and automated notifications
- Real-time updates and online scheduling
- HIPAA-compliant digital intake forms
- Seamless EHR and billing integration
- Analytics dashboard for patient feedback and retention
Modern platforms simplify daily operations by combining multiple workflows in one dashboard.
- Centralized scheduling and reminders reduce staff burden and manual errors
- Automated workflows allow teams to focus on patient care
- Analytics dashboards uncover bottlenecks and new opportunities
Tebra’s add-ons make it easier to attract new patients and build loyalty online.
- SEO-optimized websites drive local visibility and increase new patient conversion
- Practice blogs and reputation tools position your team as experts and keep existing patients engaged
- Social media management features boost brand recognition in online search results
Patient experience solutions enable practices to quickly address common issues that drive dissatisfaction.
- Self-service scheduling empowers patients and removes booking friction
- Automated reminders keep appointments on track and reduce no-shows
- Patient surveys and messaging encourage transparent feedback