HIPAA-compliant AI Review Replies that protect your reputation

Answer every patient review in seconds with AI-powered, HIPAA-safe responses. Protect patient privacy, save your staff hours, and build trust with consistent, personalized replies.
Request a demoTake a self-guided tour
Protect patient privacy
Every reply prioritizes patient information safety, keeping responses compliant and risk-free.
Book more appointments
Practices that reply to all patient reviews see 16.4% more appointments.
Increase local visibility
Show up higher in search and maps when every patient review gets a timely reply.
SEE AI REVIEW REPLIES IN ACTION

Smarter, faster review management with AI

Why practices choose AI Review Replies

AI detects the tone of each review and suggests a personalized response that matches your professional voice.
Built-in HIPAA safeguards prevent PHI from slipping into responses, protecting your practice from compliance risks.
Respond to every review from a single dashboard and keep your online presence consistent across platforms.
Practices using AI Review Replies see measurable results: +81% more Google impressions, +60% higher map visibility, and +45% more website clicks, translating into more patients finding and choosing your practice.
Most practices don’t have time to reply to every review. With AI, your staff can respond in seconds, saving hours each week while ensuring patients feel heard and acknowledged, closing the feedback loop and strengthening retention.
We safeguard your practice with full security and HIPAA compliance.
Take a self-guided tour
See how our all-in-one EHR+ platform helps you save time, get paid faster, and grow your practice.
Take a tour
Better visibility. Stronger relationships. Less burnout.See all testimonials
testimonial vector

"Tebra's tools can definitely help save time. I still think their intake process was a big part of it. I think that really helps scale, you know, your your practice in terms of getting people onboarded faster.

Dr. Fabius Santos DNP, PMHNP-BC

Optimal Psychiatry and Wellness

Read full case study
testimonial vector

"Tebra was how I was able to open two more practices in the last year. I’ve gone from seeing patients at my house after school to supporting a total staff of around 30 people.”

Chimezie Chidi, M.A., CCC-SLP

Celebrations Speech Group Inc.

Read full case study
testimonial vector

"Once the team at Tebra helped me figure out what could be accepted, I’m seeing the payback that I wasn’t seeing from my other claims."

Arricka Watkins, Executive Director

Medi+ssage

Read press release
Over 150,000 providers run their practices on Tebra
G2 EHR Leader Fall 2025
G2 Patient Experience Fall 2025
Software Advice Frontrunners 2024
Capterra Shortlist 2024
G2 Highest User Adoption Fall 2025
Already exploring AI with Tebra?

Discover how Tebra’s EHR+ helps you simplify care, payments, and everything in between.

AI Review Insights

Uncover what patients really think with AI-powered sentiment analysis that turns reviews into insights. Learn about AI Review Insights →
Learn about AI Review Insights

AI Smart Staff Suite

Explore the full suite of AI tools that reduce admin work, protect your reputation, and strengthen patient connections.
Explore Tebra AI Smart Staff

Medical Practice Marketing

Make it easy for patients to discover, trust, and book with you — no agency or marketing team required.
Explore Tebra Practice Marketing
Ready to make review management effortless?

Tebra’s AI Review Replies handle the heavy lifting so your team can focus on care, not paperwork.

Request a demoTake a self-guided tour
A pointing doctorPaper plane
A welcoming doctor
Decorative elementsA doctor showing an ok sign
A doctor showing an ok sign

Frequently asked questions

Yes, when designed for healthcare, AI review replies are HIPAA compliant. Safe responses avoid:
  • Protected Health Information (PHI) such as medical details or diagnoses.
  • Specific patient identifiers like full names or treatment history.
  • Sensitive details that could compromise privacy. Tebra’s AI Review Replies follow HIPAA regulations to ensure every response protects patient privacy and safeguards your practice
Best practices for HIPAA-compliant responses include:
  1. Acknowledge the feedback without referencing specifics.
  2. Show empathy and a commitment to improving patient care.
  3. Avoid PHI or treatment details in your reply.
  4. Invite offline follow-up to resolve the concern.
AI review replies help practices stay consistent while reducing compliance risks. Read more tips on handling negative online reviews with ease.
Absolutely. Consistent, HIPAA-compliant replies improve engagement signals that Google and other platforms use for local SEO rankings, including optimizing your Google Business Profile. Practices see:
  • +81% more Google impressions with AI Review Replies.
  • +60% lift in map pack visibility, putting practices ahead of competitors.
  • +45% more website clicks from patients looking for care.
AI ensures every review gets a reply, boosting both discoverability and credibility.
AI review replies reduce risks by:
  • Automating HIPAA filters so no PHI slips through.
  • Maintaining consistency across all responses.
  • Saving staff time so reviews aren’t overlooked.
  • Providing pre-approved templates tailored for healthcare.
This keeps replies professional, fast, and fully compliant.
Practices that ignore reviews risk:
  • Missed patient trust — silence signals neglect.
  • Lower visibility in search results and maps.
  • Reputation shaped by negativity — only unhappy patients define your story.
With AI Review Replies, practices can reply consistently, protect their reputation, and avoid losing visibility or patient confidence.