Question 1

What is medical billing software?

Accepted Answer

Medical billing software is RCM technology that helps healthcare practices and billing companies manage claims, verify insurance in real-time, post ERA/EOBs, track payments, and flag denials. Linked to your EHR, it tracks each claim from eligibility to reimbursement.

Question 2

What’s the difference between in-house billing and outsourced billing?

Accepted Answer

In-house billing is handled internally with software, giving you control over codes and collections. Outsourced billing is managed by a third-party service that handles claims end-to-end for a percentage fee.

Question 3

How does Tebra help reduce claim denials?

Accepted Answer

Tebra uses a rules engine and real-time automation to verify eligibility, scrub claims, apply payer-specific rules, and instantly appeal or resubmit denials—recovering revenue with less manual effort.

Question 4

Can I use Tebra billing without switching my EHR?

Accepted Answer

Yes. Tebra integrates with most major EHRs via HL7/FHIR and API bridges, allowing billing tasks like claim scrubbing and payment posting without changing your clinical system.

Question 5

How does insurance eligibility verification work in Tebra?

Accepted Answer

Tebra sends a 270 inquiry to over 2,700 payers and receives a 271 response verifying coverage, copays, and deductibles. Real-time flags help staff catch ineligible claims before submission.

Question 6

What billing tools does Tebra offer for patient payments?

Accepted Answer

Tebra supports text/email balance alerts, card-on-file, PCI-compliant payments, QR code statements, and payment terminals—helping you collect faster and reduce friction.

Question 7

What features are important for billing companies?

Accepted Answer

Billing companies benefit from multi-client software with batch claim scrubbing, cross-client reporting, role-based access, white-label tools, and dedicated partner support to scale operations efficiently.

Question 8

How much does medical billing software cost?

Accepted Answer

Medical billing software costs typically range from $100 to $500+ per provider per month. Outsourced billing services charge 4–9% of collected revenue. Tebra offers flexible pricing to fit your team.

Question 9

Can I use Tebra if I already have a website or other software?

Accepted Answer

Yes. Tebra seamlessly integrates with your existing website and software or can fully replace them. Its user-friendly marketing tools let you keep what works, or easily transition to a fully connected, all-in-one solution – even without a dedicated IT or marketing team.

Question 10

What makes Tebra different from other billing software?

Accepted Answer

Tebra combines flexible billing software with support for in-house teams, outsourced billing, and billing companies—all EHR-friendly and backed by real human support.

Patient payments

Effortless patient payment collection in seconds

Provide the seamless digital payments experience that patients expect

Send text balance reminders

Leverage digital statements

Report delivery

Mail statements

Simplify with Tebra’s payment terminal.

Automate patient billing

Patient payments are just part of our all-in-one solution

Frequently asked questions

What rate do you charge for patient payments?

Are there additional charges for sending text and email reminders?

Are your payment terminals secure?

Tebra is incredibly easy to use, with an intuitive layout that makes navigating the platform seamless for both new and experienced users. The reporting tools are detailed and insightful, making it simple to track key performance metrics and improve efficiency.

There were a lot of different players with the implementation. But I really liked the level of customization and the communication.

Since implementing Tebra our no show rate has dropped dramatically. Billing is more streamlined and collecting copays/deductibles is more efficient.

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Why Tebra

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About

Who We’re For

Products

Resources

About

Why Tebra