The 2025 no-show report: What patients actually want — and how to respond

In 2025, stricter policies and more reminders haven’t reduced no-shows — they’ve just frustrated patients. Why? Because most providers are still solving for forgetfulness, not the real reasons patients cancel. This free report breaks down the disconnect, reveals what actually works, and helps you take action — no overhaul required.

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provider perception vs patient reality
Provider and patient needs

You’re solving for forgetfulness — patients are canceling for real-life reasons

Most providers double down on reminders and penalties — but in 2025, that’s not what’s driving cancellations. This free report helps you:
  • Uncover the real reasons patients cancel (hint: it’s not insurance)
  • Learn why reminders alone aren’t working — and what to do instead
  • Identify low-effort, high-impact changes like online rescheduling that actually reduce no-shows
Stop wasting time on the wrong fixes — and start using what works.

Still have questions?

It breaks down real-world survey data from patients and providers, so you can compare your strategy, spot missed opportunities, and act on proven tactics.
Practice leaders, office managers, and clinical teams who are tired of playing catch-up with no-shows — and want a data-backed plan that actually works.
Nope. This is a brand-new 2025 report with fresh survey insights, expanded coverage (including telehealth), and step-by-step strategies to improve show rates.
Yes — no cost, no catch. Just insights you can use immediately to reduce no-shows and boost revenue.
You can always reach out to our team or explore more resources in our practice success library.

No more gaps. No more ghosting. Just a data-backed plan that actually works.

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A welcoming doctor
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A doctor showing an ok sign