Turn patient feedback into clarity with AI Review Insights

Quickly spot patterns in patient reviews. Tebra’s AI Review Insights groups feedback into themes, helping your team address issues early and improve patient satisfaction.

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Spot recurring themes
AI groups reviews by topics like quality of care, wait times, and staff interactions, so nothing slips through.
Improve patient experience
Catch issues early, make changes with confidence, and show patients their feedback leads to better care.
Save staff time
Summarize hundreds of reviews in seconds, saving your team hours of manual work.
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Why practices choose AI Review Insights

Spot early signs of loyalty or churn, such as repeated praise, recurring complaints, or feedback that shows past issues have been fixed, so you can act before it impacts retention.
View Google reviews, private surveys, Tebra Care Connect, your Tebra website, and directory feedback together in one place, with trends tracked across providers and locations.
Track how operational improvements, like shorter wait times or better communication, affect patient sentiment.
Use insights to guide practice improvements that improve satisfaction, strengthen loyalty, and bring in more new patients.
Built for healthcare, AI insights are aggregated and privacy-first, so your team can learn from feedback without risking PHI.
We safeguard your practice with full security and HIPAA compliance.
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See how our all-in-one EHR+ platform helps you save time, get paid faster, and grow your practice.
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Better visibility. Stronger relationships. Less burnout.See all testimonials
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“Tebra was how I was able to open two more practices in the last year. I’ve gone from seeing patients at my house after school to supporting a total staff of around 30 people.”

Chimezie Chidi, M.A., CCC-SLP

Celebrations Speech Group

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"I’ve used over a dozen EHRs and wasn’t happy with them until I started using Tebra. I now have all the functionality I need in one system...Tebra has been the best experience. ”

Lisa Clement DeFalco, Practice Owner

Whole Health Psychiatric Care

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Once the team at Tebra helped me figure out what could be accepted, I’m seeing the payback that I wasn’t seeing from my other claims.

Arricka Watkins, Executive Director

Medi+ssage

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Over 150,000 providers run their practices on Tebra
G2 EHR Leader Fall 2025
G2 Patient Experience Fall 2025
Software Advice Frontrunners 2024
Capterra Shortlist 2024
G2 Revenue Management Fall 2025
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AI Review Replies

Reply to every review in seconds with HIPAA-compliant, personalized responses that build trust and improve visibility.
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AI Smart Staff Suite

Explore the full suite of AI tools that reduce admin work, protect your reputation, and strengthen patient connections.
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Make it easy for patients to discover, trust, and book with you — no agency or marketing team required.
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Ready to turn reviews into results?

Tebra’s AI Review Insights reveal patterns in feedback that help you strengthen reputation and patient loyalty.

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Frequently asked questions

AI patient review insights summarize patient feedback into clear themes, sentiment, and patterns. Instead of reading every comment, you see trends across providers and locations, including scheduling, provider care, wait times, communication, and staff interactions, so your team knows what matters most to patients.
AI highlights recurring themes that affect care quality and satisfaction. Long wait times, unclear instructions, or poor communication surface quickly, so you can address them with patients and your team to show patients their feedback leads to real improvements.
AI uncovers loyalty signals such as consistent praise, resolved complaints, and repeat engagement. Spotting these patterns early helps you strengthen relationships and reduce patient churn.
Manual review analysis is slow, inconsistent, and often reactive. AI instantly summarizes sentiment across hundreds of reviews, highlights trends without manual effort, and delivers HIPAA-safe insights your staff can act on right away.
AI review insights connect feedback to outcomes. By improving satisfaction, boosting visibility in search, and addressing concerns quickly, practices build trust, retain patients, and attract new ones through stronger online reputations.