Why patients don’t show: a generational view

Our recent survey took a deep dive into the generational traits of patients and their appointment habits. What did we find? Gen Z and Millennials cancel the most, Gen X cancels due to work conflicts, Baby Boomers are amenable – and they all crave digital touches. It’s time to create a healthcare environment that caters to everyone, regardless of age. Learn how to:

• Connect with younger patients
• Leverage flexible scheduling
• Offer digital payment options