Scale your billing company beyond the first few clients
Learn how to build the systems, relationships, and processes that scale. In this 20-minute discussion, experts Aimee Heckman and Jeff Hillam share what actually works to grow sustainably.
SCALING YOUR BILLING COMPANY
Get a preview of the key takeaways
Highlights from the conversation
- Shift from biller to owner: document SOPs, define roles, and standardize workflows so you can take on clients 4 and 5.
- Make sales consistent: network in your niches, follow up, and build trust — billing is a replacement service, so timing and relationships beat cold calls.
- Pick a focus and commit: specialize by specialty, software, or geography, then follow a clear roadmap and say no to distractions.
- Differentiate on strengths: lean into what you do better (payer relationships, automation, client transparency) and repeat that message everywhere.
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