Webinar
Why patients leave — and how to win them back
September 25, 2025
10:00am PT|1:00pm ET
Patients aren’t loyal to providers — they’re loyal to experience. Tebra’s 6th annual Patient Perspective Survey reveals what really keeps patients coming back in 2025 and why they leave. In this live, data-backed webinar, Tebra’s Samantha Bergquist and Miriam Datskovsky will share actionable strategies to boost retention, improve your online reputation, and remove digital friction without overwhelming your team.
Our Speakers
Samantha Bergquist
Product Marketing Manager, Patient Experience Offerings, Tebra
As Product Marketing Manager at Tebra, Samantha focuses on driving strategic positioning for Tebra’s Practice Growth and Patient Experience products, helping practices adapt to evolving patient expectations.
Miriam Datskovsky
Sr Content Marketing Manager, Tebra
Miriam produces proprietary reports, interactive workbooks, and webinars for Tebra. She brings 7+ years of healthcare marketing experience and a background in journalism. She’ll share practical strategies to help private practices compete and grow.
Highlights
- Learn why 77% of patients read reviews before choosing a provider — and how to respond for maximum retention.
- Discover the top digital friction points driving patients away (1 in 3 have already left a practice because of them).
- See how AI-powered tools help small teams adapt to patient expectations without burnout.
