Question 1

What does it mean to use an ONC‑certified EHR, and why do practices need it?

Accepted Answer

An ONC-certified Electronic Health Record is an EHR system approved by the Office of the National Coordinator (ONC). Tebra’s ONC-certified EHR meets federal interoperability, privacy and quality reporting standards, ensuring compliance with Meaningful Use, MIPs and MACRA requirements.

Question 2

What are the essential steps to implement Tebra’s EHR effectively?

Accepted Answer

Implementing Tebra’s EHR follows five core steps: Assess & prepare – Review current workflows, assign project leads, and set go-live milestones. Migrate data – Move patient demographics, charts, and billing records securely into the new system. Customize the setup – Configure templates, user roles, and permissions to match your specialty. Train your team – Provide role-specific training for providers and staff. Go live & optimize – Launch with on-site or remote support, then fine-tune based on analytics.

Question 3

How can I choose the right EHR for my specialty and budget?

Accepted Answer

The right Electronic Health Record (EHR) for your specialty and budget should combine usability, clinical efficiency and long-term value. When evaluating options: Prioritize ease of use - Intuitive navigation and minimal clicks for common tasks. Match your specialty - Specialty-specific templates and workflows for faster documentation. Evaluate total cost of ownership - Consider subscription fees, implementation, training and support. Ensure scalability - Choose an EHR that can grow with your practice without costly migrations. Verify interoperability - Support for HL7, FHIR and Health Information Exchange (HIE) connections. Tebra’s EHR offers specialty-specific workflows, predictable pricing and scalability to support your growth.

Question 4

What hidden costs should I know about with cloud-based EHR software?

Accepted Answer

Cloud-based EHR software typically has predictable monthly or annual subscription fees, but practices should budget for potential additional costs, including: Staff training beyond the initial onboarding. Third-party integrations for specialized tools or services. Upgraded hardware for telehealth or video visits. Temporary productivity dips during adoption and training. Tebra minimizes these expenses by providing built-in integrations, comprehensive training resources, and a structured onboarding process to keep costs predictable.

Question 5

How does Tebra’s EHR support MIPS reporting and compliance?

Accepted Answer

Tebra’s EHR simplifies compliance with the Merit-based Incentive Payment System (MIPS) from the Centers for Medicare & Medicaid Services (CMS) by providing: Built-in MIPS dashboards to track performance in real-time. Automated quality measure reporting for faster submissions. Pre-configured CMS-compliant templates for documentation. These features help practices meet MIPS requirements efficiently and maximize incentive eligibility.

Question 6

How is patient data protected in Tebra’s EHR to ensure HIPAA compliance?

Accepted Answer

Tebra’s EHR safeguards Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) by using: Encryption in transit and at rest for all patient data. Role-based access controls to limit PHI visibility. Detailed audit logs to track all access and changes. Regular security updates and compliance checks to maintain adherence. These measures ensure ongoing HIPAA compliance and data security.

Question 7

How long does it take to implement Tebra’s EHR?

Accepted Answer

The implementation timeline for Tebra’s Electronic Health Record (EHR) depends on practice size and data migration needs: Small practices: 4–6 weeks. Multi-provider practices: 6–10 weeks. Timing varies based on the complexity of data migration, customization and staff training needs.

Question 8

What kind of support and training does Tebra provide after go-live?

Accepted Answer

After go-live, Tebra’s EHR customers have access to: On-demand training videos for ongoing skill development. Live webinars for new features and feature updates. A dedicated account manager for strategic guidance. 24/7 support via phone, chat, and email. These resources ensure continuous EHR optimization and smooth daily operations.

Question 9

How does Tebra’s EHR connect with other healthcare systems?

Accepted Answer

Tebra’s Electronic Health Record (EHR) supports interoperability by: Following HL7 and FHIR standards for data exchange. Connecting to Health Information Exchanges (HIEs) and national networks. Integrating with labs, imagining centers and pharmacies for order and result management. Enabling e-prescribing and electronic lab reporting. Providing secure APIs for custom integrations. These capabilities keep clinical workflows connected and efficient.

Question 10

How can Tebra improve clinical workflows and operational efficiency?

Accepted Answer

Tebra’s Electronic Health Record (EHR) improves both clinical workflows and practice operations by: Integrating scheduling, charting and billing into one platform. Reducing data entry through connected workflows. Offering one-click chart-to-bill functionality for faster revenue capture. Automating patient reminders to reduce no-shows. Providing real-time reporting for better decision-making. These features streamline tasks, enhance productivity and allow providers to focus on patient care.

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I couldn't grow my practice from me as a sole provider to a 10-person practice without an EHR. Tebra has really helped me grow without any friction really from technology.

Tebra is a very innovative software and I’ve been able to see a huge ROI since implementation. I have so much more confidence now and am more comfortable growing my business with the help from Tebra.

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