Electronic health records

Of course! Tebra’s note-writing and template system was developed for mobile use. You can use the same note-writing system from the desktop, along with all your personalized templates, which automatically sync to the iPad app. The only difference is that the interface is optimized for touch.

Data is securely encrypted, stored, and backed up in the cloud. All your data being sent to and downloaded from our servers is protected with the highest industry-standard encryption. Tebra’s EHR is compliant with all HIPAA Privacy and Security Rules.

When you sign up, we’ll assign you a success coach who will be with you through your entire setup process. They’ll assist you with training and learning to use the EHR, in addition to setting up ePrescribing and eLabs. Our training specialists will help guide you through our training webinars. We’re always available to help you get the most out of your experience with Tebra.

Customers tell us they find Tebra’s EHR very intuitive with a surprisingly brief learning curve. We try to make it easy! Typically, it takes about 30 days from sign up to being completely set up, trained, and actively using the EHR. However, proactive customers say it can go much faster. We recommend that providers and administrators sign up for a free live training. Your success coach can also provide more details to help speed up your process.

Our EHR comes with a built-in, free Demographics Import Tool. To access it, go to Practice Settings -> Data Management -> Import Demographics. Download the CSV template and input all data in the proper format. The tool contains a validation engine to make sure your data looks good before it’s brought in. Our EHR gives you document storage, so you can also upload paper charts, intake forms, or whatever else you may need to store clinical data.

There are over 200 system templates, including one each of the AAFP’s 100 top primary care reasons for visit, along with 44 mental and behavioral health templates. Our talented clinical staff adds new ones when they see a need and we update them to work well with ICD-10. Finally, you can easily see only the templates applicable to your specialty by filtering our templates in My Settings -> Templates and clicking the “Set Specialty Filter” button.

Yes! You can adjust existing templates or create your own with our Template Editor Tool. If you’re not interested in modifying templates on your own, we provide a custom template creation service at an hourly rate. We also have tools to create custom note types, including to modify the note types you use regularly. For more information, contact your success coach or our support team.

From the patient’s facesheet, click on “+ Note” in the upper right. It will open a SOAP note by default, which can be updated in My Settings, or you can select another note type (basically a form with sections) by clicking on the down arrow and selecting that note type. Then just click in the different sections and start typing, or use templates or text shortcuts. Add or remove sections if you don’t see what you need right away. It is that easy.

Our notes have specific sections for the documentation you are trying to complete with specific templates attached to each section. For example, your note starts with CC (Chief Complaint), Medications, Allergies, Vitals in addition to Subjective, Objective, Assessment and Plan. Sections can be added or deleted as needed. Medications references Lexicomp for easy medication look-up. We have a one-click normal template for Objective and search for ICD codes by problem description in the assessment section. Finally, you can write prescriptions and find educational material in the plan section.

You can do this electronically right within the EHR. We have a direct messaging feature, powered by Updox, from which you can send and receive referrals as well as receive consults back. We also allow you to eFax summary documents.

Yes! eLab orders and results retrieval are free for over 40 different labs, including LabCorp and Quest. If you want a different lab connection, we can explore that, though there may be a nominal fee from our partner, LabSoft. Your success coach can help you set this up.

Yes, we support ePrescribing for controlled substances via our partner DrFirst. There is a separate sign-up process after enrollment with SureScripts and a one-time $75 application fee. Ask your success coach for more details.

Yes! PDMPs are state-created electronic databases that collect, monitor, and analyze pharmacy-submitted prescription and dispensing data. Their goal is to reduce drug abuse and create opportunities for better patient care. Today, 46 states require prescribers to query their state’s PDMP database prior to writing a prescription to gain a better overview of a patient’s drug history — and with Tebra, providers can access PDMP reports directly within their ePrescribing workflow.

The provider must use Tebra’s EHR with EPCS enrollment before adding PDMP integration.

Depending on the state, it can take two to four weeks to set up and is done after EPCS enrollment.

There is a one-time $500 implementation fee (per practice) and a $50 per provider annual fee.