Medication non-adherence is a major challenge in the U.S. healthcare system and contributes to an estimated 125,000 avoidable deaths each year. With 25% of new prescriptions and 50% of refills never being picked up, the financial toll costs the system between $100 billion and $290 billion annually. This partnership brings together Tebra’s practice automation platform and DrFirst’s targeted engagement tools to help close the gap between prescribing and fulfillment. With the integration, providers can encourage patients to follow their prescribed therapy directly from their existing workflow.
RxInform, the patient engagement platform from DrFirst, is designed to improve adherence through simple, automated communication. Key features include:
- Automated text alerts: Patients receive an immediate text message moments after their provider submits an e-prescription.
- HIPAA-compliant portal: A secure link takes patients to a personalized web page where they can review prescription details, confirm pharmacy information, and access available discounts.
- Pickup reminders: Patients can easily set reminders to ensure they pick up their medication on time.
- Educational content: The platform provides clear, valuable information on safe medication usage and potential interactions, without marketing or ads.
Together, these tools give private practices an accessible way to support patients, strengthen their care experience, and help lower the costs associated with missed or delayed medication therapy.
“We are incredibly excited to further invest in our partner ecosystem to deliver additional integrated solutions for our clients,” said Kyle Ryan, Chief Product and Technology Officer at Tebra. “By integrating the e-prescribing enhancement from DrFirst with Tebra, we’re helping independent practices simplify workflows, improve the patient experience, and devote more attention to delivering exceptional patient care.”
To learn more about how RxInform by DrFirst supports patient outcomes through automated prescription messages, visit their listing in the Tebra partner marketplace.
About Tebra
Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the fragmented tools built for corporate systems, Tebra connects EHR, billing, automation, telehealth, and marketing, so providers can spend less time on admin and more time with patients.
More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout, helping clinicians leave work on time and rediscover their purpose. Learn more at tebra.com.
About DrFirst
For 25 years, DrFirst has helped providers and patients achieve better health through intelligent medication management. The company improves clinical workflows and helps patients start and stay on therapy with solutions that enhance prescription access, affordability, and adherence. DrFirst has earned more than 25 awards for excellence and innovation, including a Gold Edison Award in 2023 for its use of clinical-grade AI to reduce medication errors and streamline healthcare workflows.
DrFirst solutions support 100 million patients each year and are used by more than 450,000 prescribers, 71,000 pharmacies, 270 EHRs and health information systems, and over 2,000 U.S. hospitals. To learn more, visit DrFirst.com and follow @DrFirst.