Tebra Technologies, Inc. (f/k/a Kareo, Inc.), including its subsidiary PatientPop, Inc. (“Tebra”) respects your intellectual property rights and we take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. This Copyright & DMCA Policy outlines how you can submit a notice of copyright infringement and the procedures for countering such notices. Please note that any capitalized terms not defined in this Copyright & DMCA Policy have the meanings set forth in our Website Terms of Use.

If you believe any materials accessible on or from our Site infringe your copyright, you may request removal of those materials (or access to them) from the Site by submitting written notification to our copyright agent designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA“), you must provide written notice (the “DMCA Notice“) including the following information:

• Identification of the copyrighted work(s) you believe to have been infringed. For example, a detailed description of or link to the work(s) or material(s) allegedly being infringed upon.
• Identification of the material(s) on the Site that you believe to be infringing. This identification must include information sufficiently precise to allow us to locate that material. For example, a screenshot of the material and the URL of the page on which it was found.
• A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the written notice is accurate.
• A statement, under penalty of perjury, that you are the copyright owner, or are authorized to act on behalf of the copyright owner.
• Your contact information, including your name, address, phone number and email address.
  Your physical or electronic signature (including your typed name) as the copyright owner or person authorized to act on their behalf.

Tebra’s response to a DMCA Notice, may include, in its sole discretion, removing or restricting access to allegedly infringing material. Please note that information provided in a DMCA Notice may be forwarded to the user who posted the allegedly infringing content.

If you believe that material you posted on the Site was removed or access to it was disabled by mistake or misidentification, you may file a counter notification with us (a “Counter Notice“) by submitting written notification to our copyright agent designated below.

Pursuant to the DMCA, the Counter Notice must include substantially the following:

• Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
• A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled because of a mistake or misidentification of the material to be removed or disabled.
• A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Site may be found) and that you will accept service from the person (or an agent of that person) who provided the Site with the complaint at issue.
• Your contact information, including your name, address, phone number and email address.
• Your physical or electronic signature (including your typed name).

A DMCA Notice or Counter Notice may be sent to our designated copyright agent by email at [email protected] or by mail at:

 
Tebra Technologies, Inc.
1111 Bayside Drive, Suite 150
Corona Del Mar, CA 92625
Attn: General Counsel
 

If you fail to comply with all the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice or Counter Notice may not be effective.

Tebra will forward a valid Counter Notice to the party who submitted the original DMCA Notice. The notifying party will then have ten (10) business days to file a court action against you relating to the allegedly infringing material. If we do not receive any notification of such court action from the notifying party within ten business days, the DMCA allows us to restore the removed content.

Please be aware that if you knowingly materially misrepresent that material or activity on the Site is infringing your copyright, or if you knowingly materially misrepresent that material or activity on the Site was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

If you are not sure whether the material is infringing, you may wish to contact an attorney before submitting a DMCA Notice.

It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers. We also reserve the right, in our sole discretion, to terminate any account for actual or apparent copyright infringement.

We may update this Copyright & DMCA Policy from time to time and will post the most current version on our Site.

Last updated: November 21, 2022