Ophthalmologist
1301 20th St
Suite 260
Santa Monica, CA
90404
Top reviews
Dr. Onishi was gray. The nurses at the front desk however need to get onboard. I left feeling very uneasy that everything prescribed, has to be waited on to start or try. The gentleman running the glasses/contact kiosk is seldoShow morem Available & his stock is always low for Contacts. There are a lot of bodies in that office but efficiency is not apart of that
Dr. Alex Onishi is a skilled ophthalmologist serving patients throughout Santa Monica and the greater Los Angeles area at the practice of E. Joseph Nadji, MD.
Comprehensive Dilated Eye Exam
Laser Cataract Surgery
Cornea Problems
Dry Eye Treatment
Glaucoma
Lasik Surgery
Blepharitis
Multifocal / Toric Lens Implant
Location
E. Joseph Nadji, MD
1301 20th St
Suite 260
Santa Monica, CA, 90404
More About Dr. Alex Onishi
Practice
Specialties
Insurance
NPI Number
1710351622
Reviews
I made an online appointment, and I received both a text AND email confirmation yesterday clearly verifying my appointment date and time. When I arrived to the office, the front desk girl very rudely told me I did not have an appointment. I showed her my confirmations, which she did not acknowledge. She explicitly told me the only way to make an appointment is to call. I told her when I called to make an appointment, no one picked up and the voicemail clearly states that you can book an appointment online at any time. Yet, she rudely dismissed me and said next time I must call to make an appointment. I said you should really change your voicemail message if you are not offering online bookings, to which she rolled her eyes and scoffed. I am a medical assistant and work in a doctors office and would never imagine 1) blaming the patient for clearly a mistake that was on the office and 2) doing it in such a rude manner. She did not once offer any apology or explanation. It was honestly unbelievable. Thankfully I was able to be seen, and Dr. Onishi is great, but the staff seriously needs to go through some kind of sensitivity training because that was absurd. And if you are not accepting online bookings, you should not be sending text AND email confirmations. Really disappointing.
Dr. Onishi was gray. The nurses at the front desk however need to get onboard. I left feeling very uneasy that everything prescribed, has to be waited on to start or try. The gentleman running the glasses/contact kiosk is seldom Available & his stock is always low for Contacts. There are a lot of bodies in that office but efficiency is not apart of that
