Top reviews
We’ve had an amazing experience with Kevin. He is kind, patient, and incredibly thorough. Kevin takes the time to listen, explains everything clearly, and makes sure we feel comfortable and informed at every visit. You can truly tShow moreell he cares about his patients and their families. My son feels at ease around him, which means so much to us. I’m so grateful to have Kevin as part of his care team. He’s made a big difference in
Kevin has been a transformative person in my life. His compassion has helped me deal with my complex trauma and his support has been instrumental in my sober journey. I feel he creates a safe space for me. I highly recommend himShow more to anyone who needs a positive, empathetic mental health professional. He gives me hope.
Locations (4)
Advanced Behavioral Health Services
1952 Mcdowell Rd
Suite 305
Naperville, IL, 60563
Advanced Behavioral Health Services
852 West Street
Naperville, IL, 60540
Advanced Behavioral Health Services
25 North Winfield Rd
Winfield, IL, 60190
Advanced Behavioral Health Services
1325 Highland Ave
Aurora, IL, 60506
More About Kevin Serrano, PA-C
NPI Number
1255962445
Provider's Gender
Male
Reviews
he has addressed every concern me and my family has had
Kevin has been a transformative person in my life. His compassion has helped me deal with my complex trauma and his support has been instrumental in my sober journey. I feel he creates a safe space for me. I highly recommend him to anyone who needs a positive, empathetic mental health professional. He gives me hope.
Kevin is great! I don’t appreciate 9pm texts to fill out a review! Thank you
Dr. Serrano very professional and always looks the way to help his patients with new treatment
Es muy profesional y muy cálido te hace sentir que puedes confiar en él.
Kevin is very polite and he guides me on how to take my medecine
Kevin is very empathetic and very easy to talk to. He listens to your issues and addresses any concerns you might have. He is very responsive to voice mail and email.
Great. No issues
Kevin works with me to problem solve solutions for my mental health. I appreciate the partnership that we havexdeveloped.
Kevin is a the best we never feel rushed he always listen to all our concerns and address them
Kevin is unwaveringly patient-centric. Has excellent knowledge of available tools and the ability to communicate them in a caring way.
We’ve had an amazing experience with Kevin. He is kind, patient, and incredibly thorough. Kevin takes the time to listen, explains everything clearly, and makes sure we feel comfortable and informed at every visit. You can truly tell he cares about his patients and their families. My son feels at ease around him, which means so much to us. I’m so grateful to have Kevin as part of his care team. He’s made a big difference in
Kevin is kind, thorough, and collaborative in my care
Muy profesional y compasivo.
Kevin really listens to what you say and helps clarify the reasons he prescribes specific medications. He is very knowledgeable and recommends changes to benefit you, be it a new option or adjusting a dosage if needed. He asks a lot of questions to make sure he understands your needs.
Kevin listened patiently to all of my concerns and then expressed his. I felt he listened intently and was full of empathy and compassion. I did not have to wait as long as I normally do via telehealth. Additionally, he went out of his way to help find some other modes/modalities that could potentially help my situation.
Kevin cares about his clients and he listens to you!
Kevin is always easy to talk to, listens, understands and takes patient care seriously. Highly recommend.
The doctors are really friendly and easy to talk to.
Kevin Serrano is a great listener, considerate and very gentle. It is very refreshing to find someone like him. He really makes you feel comfortable sharing the difficult and sometimes embarrassing details and life events.
He is a people person. Makes you feel as if he can relate or understands no matter how bad you think it is or it really is. He makes his self available. He cares! He has away of demonstrating to you that he believes that you can & will get better!
Very Professional, down to Earth easy to talk to. Keep up the great work and treatment you provide.
Late to most appointments, doesn’t remember what he’s prescribed you / mixes you up with other patients. Prescribes medication out of your insurance then doesn’t respond to office messages, he’s nice just overworked or not good at his job not sure
He was late and decided to take like litery5 mins with us to just increase the dose. I’m not sure if he is trying to get to the root cause.
Kevin is very easy to talk and relate with. He is a good listener and definitely seams to care and want to help unlike some Doctors I have had that give 2 minutes and push drugs on you and send you on your way wondering what just happened.
This service worked without a kink, it check my speaker, microphone, and video before going to the meeting. This gave me confidence that my important meeting will go through without a hitch. Also they made it easy by giving me a link in email that all I had to do was click it and not require information from me other than typing my name and maybe birthday. I am pleased with the software and peice of mind using it. Thank you to those who developed this software, you did a good job.
Kevin is delightful: compassionate, knowledgeable, understanding, and funny. I felt confident and cared for under his treatment.
The feedback and support that Advanced Behavioral Health, Kevin Serrano, Stephanie Ochoa, and Dr. Ndrio provide to me is timely, sensitive and honest. They help me to see my mental health as a daily priority. and as a growth mindset process. Thank you!
Dr Serrano is an Outstanding Dr. I had a phone appt with him the other day that I forgot about, due to some very stressful things in my life and had my phone on silent from the night before. My appointment was scheduled for 2:30. When I looked at my phone around 4:00. I saw that he called me 5 times and left 3 voice messages. So I called his office and apologized, thinking I blew it. Then he called me a little before 6:00 and we talked. Never in my 64 years did a Dr go out of his way as he did!
Kevin Serrano is a very professional and can still project a warm and kind hearted relaxed personality and the fact that he has gotten my son’s approval and trust means the world to me. Dr. Serrano does not pressure the patient and will only asks questions so he can get the patient feel empowered and accountable rather than pressured and uncertain. That means a lot to a patient !! So thank the entire office for all the support and care !! ?????Mireille P.
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