Lauren Wheeler, BCPA, MD

Discover how to maintain cost transparency and conveniently communicate accurate price estimates to retain patients’ trust.

What to know about how one’s cultural context impacts their view of healthcare.

Managing cancellations and no-shows is critical for both patient health and practice performance. Here’s why cancellations happen for both patients and providers — and how to avoid them.

Use these tried-and-true appointment reminder templates to keep your schedule full, reduce no-shows, and elevate the patient experience.

As the country prepares to head into another cold and flu season, here are strategies to protect your and your patients’ health — as well as save your practice time.

Nurse practitioners have a vital role in the future of healthcare. Here are 3 ways that NPs are at the forefront of innovation in patient care.

Deciding your practice’s focus based on your community’s needs is crucial for a successful medical start-up. Setting up a dermatology practice in an already-competitive area would likely lead to frustration, for instance. Accurate market research is the key to identifying community needs and choosing the best location for your practice. There are multiple methods for […]

Stand out from your competition by executing fresh marketing campaigns for your medical practice.

Learn what to prioritize when choosing technology for a new medical practice.

Need to staff your medical practice? Find out where to post your job ads, from healthcare job boards to social media sites like LinkedIn and Twitter.

There are many steps involved in getting your practice up and functioning. One of the items to check off your list as soon as possible is getting credentialed with various insurance companies.

Better healthcare onboarding is an important part of practice management. Here’s how to do it correctly.

Do you know where your information is online? Discover how to find and optimize your provider profiles and manage your online reputation.

One of the first steps in opening a practice is funding it. Here’s what you need to know about getting healthcare practice loans.

Find out how providing up-to-date digital experiences can make a positive impact on patient satisfaction scores.

Consider these mindset shifts when making the transition to becoming self-employed.

If you’re considering opening a practice and want step-by-step instructions to guide you through the process, you’ve found the right resource.

Where do patients find healthcare providers? Here are the top 4 places patients search for doctors and dentists online — and how to stand out.

Your medical practice business plan is a living document that evolves as your practice grows. Here’s how to build it from scratch.

What impression does your practice website make? Dive into the top 8 best practices for doctors and dentists to elevate your site and attract patients.

For medical practices that accept insurance, insurance claims are a crucial part of managing accounts receivable.

Flexibility in healthcare matters to patients. Here’s how to increase your flexibility — not your workload.

If your medical practice’s website design is failing to attract and retain patients, you may need to ensure you have these 5 key items on your site.

Diabetes and weight loss drug Ozempic has gone viral — causing a shortage. Find out its side effects, alternatives, broader impacts, and who wants it most.

Patient experience impacts all aspects of your practice. Learn how to improve it, including using technology that supports the patient’s needs and preferences.