The Intake

Insights for those starting, managing, and growing independent healthcare practices

Payments & Billing

Navigate the financial elements of your independent practice with ease. Learn to streamline claims, automate billing, manage your revenue cycle, and get paid with our actionable guidance.

Latest in Payments & Billing

claim rejections checklist for billers
claim rejections checklist for billers
Claim rejections checklist for medical billing companies

Medical billers can use this checklist to identify and correct common errors prior to submitting claims.

Doctor smiles at camera after reading about CY 2025 Medicare Physician Fee Schedule Final Rule
Doctor smiles at camera after reading about CY 2025 Medicare Physician Fee Schedule Final Rule
7 changes in the 2025 Medicare Physician Fee Schedule Final Rule that benefit practices

Here are 7 Medicare reimbursement opportunities in 2025 that can boost practices’ revenue and patient care quality.

revenue cycle management news
revenue cycle management news
Vital Signs: A November 2024 wrap-up of revenue cycle management healthcare news

Get November 2024 revenue cycle management news, from Medicare payment updates and staffing challenges to prior authorization changes.

Medical billing company and startup practice professionals discuss billing services
Medical billing company and startup practice professionals discuss billing services
Why it pays to invest in start-up practices as a medical billing company

Discover why billing companies are tapping into start-up practices as a growth strategy — and learn how to turn common concerns into revenue opportunities.

3 colleagues look at computer and celebrate as they get new medical billing business
3 colleagues look at computer and celebrate as they get new medical billing business
Best practices to win new medical billing business

Use these strategies to help your billing company attract and win new clients, strengthen referral networks, and scale sustainably.

Get expert tips, guides, and valuable insights for your medical practice
add-on medical billing services
add-on medical billing services
How medical billing companies can unlock additional revenue with add-on services 

By taking ownership of additional roles beyond billing, billing companies can take their revenue and their practices’ revenue to the next level.

medical billing onboarding
medical billing onboarding
Onboarding a new practice: A guide for medical billing companies

Speed up the onboarding process for your new practice clients and make a strong first impression with tips from our guide.

Physician who just read about AMA CPT changes for 2025
Physician who just read about AMA CPT changes for 2025
What’s new with the AMA CPT code set for 2025

Explore the American Medical Association’s 2025 CPT code changes — plus essential implementation strategies practices can use to boost revenue and ensure compliance.

how to verify patient insurance
how to verify patient insurance
Verifying patient insurance: A checklist of questions and steps

Practices and billing companies can both benefit from this checklist on how to master insurance verification and prevent claim denials.

adopting a sales mindset as a medical biller
adopting a sales mindset as a medical biller
The importance of adopting a sales mindset as a medical biller

By honing sales skills and focusing on providing value, medical billing companies can better demonstrate their worth to potential clients and grow their business.

verify insurance to eliminate rejections
verify insurance to eliminate rejections
Eliminate claim rejections and realize more revenue: A step-by-step guide

A simple protocol that helps practice office staff collect and verify insurance information accurately every time.

Medical practice staff member talks with patients while using tips to get patients to pay faster
Medical practice staff member talks with patients while using tips to get patients to pay faster
How independent practices can get patients to pay faster

Here are tips that independent practices and medical billing companies can use to make it easy for patients to review and pay what they owe.

Medical billing company owner shows medical practice owner how to speed up medical insurance payments
Medical billing company owner shows medical practice owner how to speed up medical insurance payments
10 tips medical billing companies can give to speed up insurance payments

Learn how to help your medical practice clients slash payment delays and denials with these 10 proven insurance verification strategies.

How to keep costs low when running a medical billing company
How to keep costs low when running a medical billing company
How to keep costs low when running a medical billing company

Margins are tight in the medical billing industry, but you can keep costs low with these actionable strategies.

revenue cycle management healthcare news for October 2024
revenue cycle management healthcare news for October 2024
Vital Signs: An October 2024 wrap-up of revenue cycle management healthcare news

Navigate October’s essential revenue cycle updates — including telehealth provisions, EFT fees, and a closer look at the gender pay gap — so your practice stays on top of industry shifts.

ICD-10 codes for Halloween
ICD-10 codes for Halloween
25 spooky ICD-10 codes to watch out for this Halloween

Using the correct code for Halloween-related injuries is essential for a smooth reimbursement process.

Vital Signs September 2024
Vital Signs September 2024
Vital Signs: A September 2024 wrap-up of revenue cycle management healthcare news

Stay ahead in revenue cycle management with the latest updates, challenges, and insights that can boost your practice’s financial health and efficiency.

vital signs august 2024
vital signs august 2024
Vital Signs: An August 2024 wrap-up of revenue cycle management healthcare news

Don’t miss our August 2024 RCM roundup, covering key updates on Medicare procedures, prior authorizations, the No Surprises Act, and more.

Vital Signs July 2024 RCM updates
Vital Signs July 2024 RCM updates
Vital Signs: A July 2024 wrap-up of revenue cycle management healthcare news

Stay ahead with essential July revenue cycle management updates. Discover new revenue opportunities from the CY 2025 Medicare Physician Fee Schedule Proposed Rule and learn about updates on MIPS score previews, information blocking penalties, and loan repayment programs for physicians.

automate healthcare billing
automate healthcare billing
How to transition to automated billing processes 

Get the actionable steps your healthcare practice can take to transition smoothly to automated billing.

Diagram depicting claims care rcm
Diagram depicting claims care rcm
Vital Signs: A May 2024 wrap-up of revenue cycle management healthcare news

This month’s ‘Vital Signs’ covers cyberattack difficulties, RPM code discussions, and significant telehealth coverage expansions

Vital signs April 2024
Vital signs April 2024
Vital Signs: An April 2024 wrap-up of revenue cycle management healthcare news

Stay updated on the latest trends and challenges in revenue cycle management with this comprehensive roundup, which covers new billing codes, perceptions of AI in healthcare, Change Healthcare cyberattack recovery, and more. Discover insights that can help improve billing practices, enhance patient care, and support financial health in your medical practice.

Image depicting RPA vs. AI for medical billing
Image depicting RPA vs. AI for medical billing
RPA vs. AI for medical billing: What does the future hold?

Will artificial intelligence replace robotic process automation (RPA)? Here’s what medical practices and RCM staff need to know to stay profitable.

better medical billing
better medical billing
2024 getting paid strategies for independent practices and billing companies

The key to preventing billing errors and claim denials is preparation.

vital signs RCM column-march 2024
vital signs RCM column-march 2024
Vital Signs: A March 2024 wrap-up of revenue cycle management healthcare news

This March 2024 RCM roundup highlights the ongoing recovery from the Change Healthcare outage, along with other key news such as Medicare payments reform, the role of private equity in practice acquisitions, the integration of AI tools by doctors, a new CMS primary care payment model, and a projected physician shortage.

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