The Intake

Insights for those starting, managing, and growing independent healthcare practices

Catherine Tansey

Catherine Tansey is a business writer and reporter. She has close to a decade’s experience writing and reporting on small business best practices, emerging technology, market trends, and more. She holds a bachelor’s degree in professional and technical communications from the University of New Hampshire where she graduated Magna Cum Laude.

Latest in Catherine Tansey

physician shaking hands with a patient at independent practice
physician shaking hands with a patient at independent practice
3 medical experts weigh in on the state of the healthcare industry and independent practices

While many independent practitioners are positive about their performance, many are also anxious about the state of the healthcare industry.

Boost your reputation: Strategies for doctors to get 5-star patient reviews

Make a lasting impression on potential patients and improve your online reputation. Read on for expert tips and strategies for getting 5-star reviews.

Provider looks at Google reviews for his medical practice
Provider looks at Google reviews for his medical practice
How to get more online reviews — and why it matters for your medical practice

Having consistent, positive online reviews is essential to helping your medical practice rank well on Google. Try these techniques to get more patient reviews.

doctors discussing reasons patients leaving
doctors discussing reasons patients leaving
5 reasons patients may leave your practice and what to do to keep them

Here are ways your practice may not be meeting your patients’ expectations — and steps you can take to turn things around

Staying ahead of the curve
Staying ahead of the curve
Staying ahead of the curve: Medical billing industry trends to watch in 2023

Learn what the future holds for the medical billing industry in Tebra’s industry benchmark report.

Get expert tips, guides, and valuable insights for your medical practice
woman responding to negative reviews
woman responding to negative reviews
Tips to handle negative online reviews with ease

Negative online reviews can damage your healthcare practice. Learn how to respond effectively and protect your reputation.

How to design a patient experience survey: Free download

Learn how to design and send a patient experience survey, and get a free, customizable template to get started today.

doctor treating patient and smiling
doctor treating patient and smiling
What is the patient experience, and why is it important for independent medical practices?

Patient experience impacts all aspects of your practice. Learn how to improve it, including using technology that supports the patient’s needs and preferences.

healthcare worker burned out
healthcare worker burned out
Burnout in healthcare workers is a real issue

Are you concerned about burnout at your independent practice? Here are 4 tips to help protect yourself and your staff from burnout.

Physician smiling after optimizing images on Google business profile for medical practice.
Physician smiling after optimizing images on Google business profile for medical practice.
Tips to optimize your practice’s Google Business Profile images and attract new patients

Most patients now find doctors and other medical providers online. Here are tips on how to optimize your Google business images to rank higher in search results.

Get expert tips, guides, and valuable insights for your medical practice

Get expert tips, guides, and valuable insights for your healthcare practice