The Intake

Insights for those starting, managing, and growing independent healthcare practices

Catherine Tansey, business writer and reporter

Catherine Tansey is a business and healthcare writer and reporter. She has close to a decade of experience writing and reporting on small business best practices, emerging technology, market trends, and more. Catherine has several family members who own private practices in mental health services, dentistry, and chiropractics, and she’s seen firsthand the pride and privilege practice owners feel to be able to support their communities.

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  • Bachelor’s degree, professional and technical communications, the University of New Hampshire

  • Magna Cum Laude Graduation Honors

Latest in Catherine Tansey, business writer and reporter

Boost your reputation: Strategies for doctors to get 5-star patient reviews

Make a lasting impression on potential patients and improve your online reputation. Read on for expert tips and strategies for getting 5-star reviews.

Provider looks at Google reviews for his medical practice
Provider looks at Google reviews for his medical practice
How to get more online reviews — and why it matters for your medical practice

Having consistent, positive online reviews is essential to helping your medical practice rank well on Google. Try these techniques to get more patient reviews.

Doctors discussing reasons patients leave independent medical practices
Doctors discussing reasons patients leave independent medical practices
5 reasons patients may leave your practice and what to do to keep them

Here are ways your practice may not be meeting your patients’ expectations — and steps you can take to turn things around.

Medical billing company owner reads about the medical billing industry outlook
Medical billing company owner reads about the medical billing industry outlook
Staying ahead of the curve: Medical billing industry trends to watch

Learn what the future holds for the medical billing industry in Tebra’s industry benchmark report.

woman responding to negative reviews
woman responding to negative reviews
Tips to handle negative online reviews with ease

Negative online reviews can damage your healthcare practice. Learn how to respond effectively and protect your reputation.

Get expert tips, guides, and valuable insights for your medical practice
Graphic depicting a patient experience survey template for independent medical practices
Graphic depicting a patient experience survey template for independent medical practices
How to design a patient experience survey (with free downloadable template)

Learn how to design and send a patient experience survey, and get a free, customizable template to get started today.

Doctor treating patient and smiling while answering what is the patient experience
Doctor treating patient and smiling while answering what is the patient experience
What is patient experience, and how can medical practices improve it?

Patient experience impacts all aspects of your practice. Learn how to improve it, including using technology that supports the patient’s needs and preferences.

healthcare worker burned out
healthcare worker burned out
Burnout in healthcare workers is a real issue

Are you concerned about burnout at your independent practice? Here are 4 tips to help protect yourself and your staff from burnout.

Physician smiling after optimizing images on Google business profile for medical practice.
Physician smiling after optimizing images on Google business profile for medical practice.
Tips to optimize your practice’s Google Business Profile images and attract new patients

Most patients now find doctors and other medical providers online. Here are tips on how to optimize your Google business images to rank higher in search results.

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