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Latest in Patient Experience
How to keep patients engaged in their healthcare journey
Better patient engagement requires a patient-centric approach. Develop yours with an active strategy to remove barriers, support engagement, and maintain it over time.
Providing a better doctor’s visit for children on the autism spectrum
Tips and care guidelines for children on the autism spectrum for your medical practice.
Telemedicine in Oregon: An overview of SB 232 and its impact
Here’s how the passing of SB 232 represents a significant stride forward in telemedicine practice in Oregon, and how it can impact other states to adopt the same practice.
Using technology to provide quality patient care at your new practice
Here’s what you need to know to make patient care technology work for you, your patients, and your practice.
Treatment plans: A collaborative approach to mental healthcare
Patients can work with their providers to create the goals, objectives, interventions, and outcomes they are looking for.
Get expert tips, guides, and valuable insights for your medical practice
5 ideas to make waiting more pleasant at your healthcare practice
A few small adjustments to your waiting room can help boost patient retention and even drive practice growth.
5 ways doctors are hurting patient satisfaction — and don’t know it
See what behaviors cause poor patient satisfaction and how you can change for the better.
How digital experiences affect patient satisfaction scores
Find out how implementing digital experiences can make a positive impact on patient satisfaction.
Patient scheduling opportunities your medical practice is missing
Maximize your online bookings by taking advantage of these online patient scheduling options.
Fun ways to ensure patients love your waiting room
These 6 ideas will help you create a waiting room at your independent practice that improves overall patient experience.
Tips to improve patient experience you can implement right now
Meaningful ways for your staff to improve patient experience, satisfaction, and patient retention at your independent practice.
How to respond to 3 difficult patient scenarios (with talking scripts)
Give your staff the skills they need to navigate difficult patient scenarios with confidence
How to deal with “problem” patients at your healthcare practice
Effectively care for angry, flaky, and other difficult patient behaviors to increase satisfaction and boost patient retention.
4 ways patient feedback can help improve your healthcare practice
It’s impossible to know what’s working or not working for patients without asking for their unfiltered feedback. Here are some ways to gain deeper insights from patients.
Philosophy, process, practice management: What you need for better patient care
Independent providers can provide the best patient care — here’s how.
How to design a patient experience survey: Free download
Learn how to design and send a patient experience survey, and get a free, customizable template to get started today.
5 easy ways to improve the patient experience in 2023
90% of patients want technology-driven care. Here are 5 ways to improve the patient experience in your practice.
What is the patient experience, and why is it important for independent medical practices?
Patient experience impacts all aspects of your practice. Learn how to improve it, including using technology that supports the patient’s needs and preferences.
What is the patient journey, and how to improve it starting today
This article will help you take a step back and identify the challenges of the patient journey. You’ll learn how to come up with solutions that can help you gain more patients and make them happy.