Patient Experience

When it comes to payments, the patient experience matters just as much as the billing process.

Learn how patient experience software drives growth by boosting patient satisfaction and loyalty — and practice revenue.

Compare software features, benefits, and solutions that improve patient satisfaction and engagement.

When every patient interaction feels easy and personal, loyalty follows.

Poor patient communication leads to missed appointments, lost revenue, and lower satisfaction. Learn how the right communication tools protect your practice from hidden costs.

By promoting health insurance financial literacy, practices can directly improve RCM performance.

Sixty-five percent of patients would switch doctors for a better overall experience.

Negative reviews don’t have to hurt your practice. Access steps on how to respond to reviews professionally and improve patient experience.

Respond fast, catch recurring issues, and turn feedback into a better patient experience.

Transform patient feedback into actionable insights with AI-powered review analysis that spots churn risks early and helps you retain more patients.

Discover the 6 digital frustrations driving patients away from your practice and learn simple solutions to boost retention and revenue.

Discover why 70% of practices still lose up to $7,500 monthly despite using reminders, and learn the patient engagement strategies to recover lost revenue.

Help patients enjoy summer safely by providing them this comprehensive health checklist.

Discover how a patient experience program can boost your practice’s revenue, patient loyalty, and reputation with this 5-step framework.

Learn how to recover up to $81,000 in annual revenue lost to no-shows with proven strategies from healthcare experts and real-world case studies.

Use Patient Recognition Week (February 1-7, 2025) to strengthen relationships with your patients, enhance their healthcare experience, and show them how much you value their trust.

Learn strategies for setting professional boundaries with your counseling clients to build a sustainable, ethical, and thriving private practice.

Learn how to help your patients maximize their year-end health benefits while boosting your practice’s revenue through strategic communication and scheduling.

Looking for fun Halloween activities for your practice? Try these strategies to engage your patients and community.

Discover how the right virtual background can boost patient trust, comfort, and satisfaction during your telehealth appointments.

Discover how your practice can break down barriers and empower minority patients during National Minority Mental Health Awareness Month and beyond.

Scheduling mishaps have serious consequences for providers and patients alike.

Our recent survey sheds light on how independent healthcare providers manage their time with patients.

Quality of care covers many areas — from the care you provide, to communications, to appointment availability.

Around 6% of people in the US will experience PTSD in their lifetime, and about 5% of adults experience PTSD each year.