Patient Experience - Page 3

Foster exceptional patient care with our specialized content designed for independent practices. Uncover valuable insights from patient surveys, explore ways to elevate the patient experience, and keep patients coming back.
12 tips to improve patient experience you can use right now

Learn how to improve patient experience, satisfaction, and patient retention at your private practice.

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Latest in Patient Experience - Page 3

Person looks at digital intake forms on smartphone as part of patient consumerism
Person looks at digital intake forms on smartphone as part of patient consumerism
Satisfy consumerist patients during their visits with these 5 tools

What is patient consumerism, and how does it impact your practice? Here are 5 tools that positively impact the patient experience.

Physicians discuss cost transparency in healthcare while looking at tablet
Physicians discuss cost transparency in healthcare while looking at tablet
What is price transparency in healthcare and how is it linked to patient satisfaction?

Discover how to maintain cost transparency and conveniently communicate accurate price estimates to retain patients’ trust.

How independent practices effectively compete with larger health systems through quality patient care
How independent practices effectively compete with larger health systems through quality patient care
How independent practices effectively compete with larger health systems through quality patient care

Learn how independent healthcare providers can offer higher quality patient care than larger health systems.

how to design medical office waiting room
how to design medical office waiting room
Fun ways to ensure patients love your waiting room

These 6 ideas will help you create a waiting room at your independent practice that improves overall patient experience.

12 tips to improve patient experience you can use right now

Learn how to improve patient experience, satisfaction, and patient retention at your private practice.

Get expert tips, guides, and valuable insights for your medical practice
doctor frustrated because of poor patient communication
doctor frustrated because of poor patient communication
When poor patient communication costs more than you think

Poor patient communication leads to missed appointments, lost revenue, and lower satisfaction. Learn how the right communication tools protect your practice from hidden costs.

physician using tech to provide patient care
physician using tech to provide patient care
Using technology to provide quality patient care at your new practice

Here’s what you need to know to make patient care technology work for you, your patients, and your practice.

Patients appreciate patient messaging systems for medical practices.
Patients appreciate patient messaging systems for medical practices.
Why messaging systems are the differentiator for patient experience

When every patient interaction feels easy and personal, loyalty follows.

Halloween activities to boost patient engagement at your medical practice
Halloween activities to boost patient engagement at your medical practice
Frightfully fun: 8 Halloween activities to boost patient engagement at your medical practice

Looking for fun Halloween activities for your practice? Try these strategies to engage your patients and community.

A doctor managing patient reviews with AI.
A doctor managing patient reviews with AI.
Improve the patient experience with AI-powered review replies and insights

Respond fast, catch recurring issues, and turn feedback into a better patient experience.

5 star doctor reviews
5 star doctor reviews
What do 5-star doctor reviews mean?

5-star doctor reviews from happy and satisfied patients can help grow your credibility, patient volume, and revenue. Here’s how.

Doctor and patient smile and talk while exemplifying why patients stay rather than why patients leave their doctor
Doctor and patient smile and talk while exemplifying why patients stay rather than why patients leave their doctor
Why patients leave their doctors — and what makes them come back

Learn key strategies to improve loyalty and boost retention — start adapting today.

Patient enjoying digital features from medical practice
Patient enjoying digital features from medical practice
Patient expectations: The digital features that drive loyalty

Sixty-five percent of patients would switch doctors for a better overall experience.

Person looks at medical bill exemplifying the most frustrating digital pain points patients experience
Person looks at medical bill exemplifying the most frustrating digital pain points patients experience
Booking to billing: The 6 most frustrating digital pain points for patients

Discover the 6 digital frustrations driving patients away from your practice and learn simple solutions to boost retention and revenue.

Doctor focuses on computer to prevent patient churn with AI
Doctor focuses on computer to prevent patient churn with AI
How AI-powered review insights can help you spot — and prevent — patient churn

Transform patient feedback into actionable insights with AI-powered review analysis that spots churn risks early and helps you retain more patients.

patient care and patient retention
patient care and patient retention
Why high-quality care is the bedrock of patient retention

Quality of care covers many areas — from the care you provide, to communications, to appointment availability.

Physician and medical practice staff members discuss how to write an appointment cancellation letter from doctor to patient
Physician and medical practice staff members discuss how to write an appointment cancellation letter from doctor to patient
Appointment cancellations with empathy: How to cancel patient appointments with care (includes sample letter)

Here are 5 tips for a respectful appointment cancellation approach that will help you retain patients.

Medical office manager dealing with a difficult patient scenarios
Medical office manager dealing with a difficult patient scenarios
How to respond to 3 difficult patient scenarios (with talking scripts)

Give your staff the skills they need to navigate difficult patient scenarios with confidence

Graphic depicting a patient experience survey template for independent medical practices
Graphic depicting a patient experience survey template for independent medical practices
How to design a patient experience survey (with free downloadable template)

Learn how to design and send a patient experience survey, and get a free, customizable template to get started today.

National Minority Mental Health Month
National Minority Mental Health Month
National Minority Mental Health Awareness Month: How independent practices can support minority patients

Discover how your practice can break down barriers and empower minority patients during National Minority Mental Health Awareness Month and beyond.

How to implement a patient experience program in your medical practice
How to implement a patient experience program in your medical practice
How to implement a patient experience program in your medical practice

Discover how a patient experience program can boost your practice’s revenue, patient loyalty, and reputation with this 5-step framework.

Medical professional works with patient during patient experience week celebrations
Medical professional works with patient during patient experience week celebrations
12 Patient Experience Week ideas to celebrate staff and empower patients

Patient Experience Week starts Monday, April 28, 2025. We’ve compiled tips and best practices for you to use this year.

Mother and daughter waiting in doctor's office waiting room
Mother and daughter waiting in doctor's office waiting room
5 ideas to make waiting more pleasant at your healthcare practice

A few small adjustments to your waiting room can help boost patient retention and even drive practice growth.

how to celebrate patient recognition week
how to celebrate patient recognition week
How to celebrate Patient Recognition Week this February

Use Patient Recognition Week (February 1-7, 2025) to strengthen relationships with your patients, enhance their healthcare experience, and show them how much you value their trust.

Physician interacts with patient during appointment, building a strong doctor-patient relationship
Physician interacts with patient during appointment, building a strong doctor-patient relationship
The doctor-patient relationship: 8 ways to improve patient retention

Learn 7 key strategies you can use in your practice to build a strong doctor-patient relationship — and keep patients coming back.