Patient Experience - Page 3
12 tips to improve patient experience you can use right now
Learn how to improve patient experience, satisfaction, and patient retention at your private practice.
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Latest in Patient Experience - Page 3
Satisfy consumerist patients during their visits with these 5 tools
What is patient consumerism, and how does it impact your practice? Here are 5 tools that positively impact the patient experience.
What is price transparency in healthcare and how is it linked to patient satisfaction?
Discover how to maintain cost transparency and conveniently communicate accurate price estimates to retain patients’ trust.
How independent practices effectively compete with larger health systems through quality patient care
Learn how independent healthcare providers can offer higher quality patient care than larger health systems.
Fun ways to ensure patients love your waiting room
These 6 ideas will help you create a waiting room at your independent practice that improves overall patient experience.
12 tips to improve patient experience you can use right now
Learn how to improve patient experience, satisfaction, and patient retention at your private practice.
When poor patient communication costs more than you think
Poor patient communication leads to missed appointments, lost revenue, and lower satisfaction. Learn how the right communication tools protect your practice from hidden costs.
Using technology to provide quality patient care at your new practice
Here’s what you need to know to make patient care technology work for you, your patients, and your practice.
Why messaging systems are the differentiator for patient experience
When every patient interaction feels easy and personal, loyalty follows.
Frightfully fun: 8 Halloween activities to boost patient engagement at your medical practice
Looking for fun Halloween activities for your practice? Try these strategies to engage your patients and community.
Improve the patient experience with AI-powered review replies and insights
Respond fast, catch recurring issues, and turn feedback into a better patient experience.
What do 5-star doctor reviews mean?
5-star doctor reviews from happy and satisfied patients can help grow your credibility, patient volume, and revenue. Here’s how.
Why patients leave their doctors — and what makes them come back
Learn key strategies to improve loyalty and boost retention — start adapting today.
Patient expectations: The digital features that drive loyalty
Sixty-five percent of patients would switch doctors for a better overall experience.
Booking to billing: The 6 most frustrating digital pain points for patients
Discover the 6 digital frustrations driving patients away from your practice and learn simple solutions to boost retention and revenue.
How AI-powered review insights can help you spot — and prevent — patient churn
Transform patient feedback into actionable insights with AI-powered review analysis that spots churn risks early and helps you retain more patients.
Why high-quality care is the bedrock of patient retention
Quality of care covers many areas — from the care you provide, to communications, to appointment availability.
Appointment cancellations with empathy: How to cancel patient appointments with care (includes sample letter)
Here are 5 tips for a respectful appointment cancellation approach that will help you retain patients.
How to respond to 3 difficult patient scenarios (with talking scripts)
Give your staff the skills they need to navigate difficult patient scenarios with confidence
How to design a patient experience survey (with free downloadable template)
Learn how to design and send a patient experience survey, and get a free, customizable template to get started today.
National Minority Mental Health Awareness Month: How independent practices can support minority patients
Discover how your practice can break down barriers and empower minority patients during National Minority Mental Health Awareness Month and beyond.
How to implement a patient experience program in your medical practice
Discover how a patient experience program can boost your practice’s revenue, patient loyalty, and reputation with this 5-step framework.
12 Patient Experience Week ideas to celebrate staff and empower patients
Patient Experience Week starts Monday, April 28, 2025. We’ve compiled tips and best practices for you to use this year.
5 ideas to make waiting more pleasant at your healthcare practice
A few small adjustments to your waiting room can help boost patient retention and even drive practice growth.
How to celebrate Patient Recognition Week this February
Use Patient Recognition Week (February 1-7, 2025) to strengthen relationships with your patients, enhance their healthcare experience, and show them how much you value their trust.
The doctor-patient relationship: 8 ways to improve patient retention
Learn 7 key strategies you can use in your practice to build a strong doctor-patient relationship — and keep patients coming back.




















































