Patient Experience - Page 3
12 tips to improve patient experience you can use right now
Learn how to improve patient experience, satisfaction, and patient retention at your private practice.
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Latest in Patient Experience - Page 3
4 ways to empower patients at your healthcare practice
Enhance the patient experience at your practice with these 4 tips to help them feel empowered in their healthcare journey.
Patient expectations: The digital features that drive loyalty
Sixty-five percent of patients would switch doctors for a better overall experience.
Booking to billing: The 6 most frustrating digital pain points for patients
Discover the 6 digital frustrations driving patients away from your practice and learn simple solutions to boost retention and revenue.
How AI-powered review insights can help you spot — and prevent — patient churn
Transform patient feedback into actionable insights with AI-powered review analysis that spots churn risks early and helps you retain more patients.
Why high-quality care is the bedrock of patient retention
Quality of care covers many areas — from the care you provide, to communications, to appointment availability.
Appointment cancellations with empathy: How to cancel patient appointments with care (includes sample letter)
Here are 5 tips for a respectful appointment cancellation approach that will help you retain patients.
How to respond to 3 difficult patient scenarios (with talking scripts)
Give your staff the skills they need to navigate difficult patient scenarios with confidence
7 ways to improve customer service at your medical practice
Try these 7 strategies to improve patient experience and retention.
Summer health checklist: Offer these preventive care tips to patients
Help patients enjoy summer safely by providing them this comprehensive health checklist.
How to design a patient experience survey (with free downloadable template)
Learn how to design and send a patient experience survey, and get a free, customizable template to get started today.
National Minority Mental Health Awareness Month: How independent practices can support minority patients
Discover how your practice can break down barriers and empower minority patients during National Minority Mental Health Awareness Month and beyond.
How to implement a patient experience program in your medical practice
Discover how a patient experience program can boost your practice’s revenue, patient loyalty, and reputation with this 5-step framework.
Reduce no-shows and recover lost revenue: Webinar recap
Learn how to recover up to $81,000 in annual revenue lost to no-shows with proven strategies from healthcare experts and real-world case studies.
12 Patient Experience Week ideas to celebrate staff and empower patients
Patient Experience Week starts Monday, April 28, 2025. We’ve compiled tips and best practices for you to use this year.
20+ stats on how independent healthcare providers spend time with patients
Our recent survey sheds light on how independent healthcare providers manage their time with patients.
5 ideas to make waiting more pleasant at your healthcare practice
A few small adjustments to your waiting room can help boost patient retention and even drive practice growth.
How to celebrate Patient Recognition Week this February
Use Patient Recognition Week (February 1-7, 2025) to strengthen relationships with your patients, enhance their healthcare experience, and show them how much you value their trust.
The doctor-patient relationship: 8 ways to improve patient retention
Learn 7 key strategies you can use in your practice to build a strong doctor-patient relationship — and keep patients coming back.
5 legal considerations with concierge medicine
Patients want more attention and time from physicians, yet many physicians are struggling to hire and retain enough staff to keep their doors open while also maintaining a work-life balance. Concierge medicine is one potential solution, but there are legal questions to consider.
Setting boundaries with mental health clients
Learn strategies for setting professional boundaries with your counseling clients to build a sustainable, ethical, and thriving private practice.
Free virtual backgrounds for doctors (plus how they impact patients)
Discover how the right virtual background can boost patient trust, comfort, and satisfaction during your telehealth appointments.
Increase patient loyalty in healthcare by optimizing the digital patient experience
Learn what really earns patient loyalty and why it’s the key to a successful practice.
Patient scheduling opportunities your medical practice is missing
Maximize your online bookings by taking advantage of these online patient scheduling options.
The value of a treatment plan for mental health
Patients can work with their providers to create the goals, objectives, interventions, and outcomes they are looking for.
How to honor PTSD Awareness Month at your mental health practice
Around 6% of people in the US will experience PTSD in their lifetime, and about 5% of adults experience PTSD each year.





















































