Patient Experience

Increase patient retention by using these communication channels

Want to increase patient satisfaction? Start by spending more time in the exam room. Follow these tips to make it happen.

Enhance the patient experience at your practice with these 4 tips to help them feel empowered in their healthcare journey.

By addressing these 6 common patient complaints, you can improve patient satisfaction, attract new patients, and streamline operations.

No-shows and last-minute cancellations negatively impact your practice. Here’s how to handle them.

Better patient engagement requires a patient-centric approach. Develop yours with an active strategy to remove barriers, support engagement, and maintain it over time.

Tips and care guidelines for children on the autism spectrum for your medical practice.

Here’s how the passing of SB 232 represents a significant stride forward in telemedicine practice in Oregon, and how it can impact other states to adopt the same practice.

Here’s what you need to know to make patient care technology work for you, your patients, and your practice.

Patients can work with their providers to create the goals, objectives, interventions, and outcomes they are looking for.

A few small adjustments to your waiting room can help boost patient retention and even drive practice growth.

See what behaviors cause poor patient satisfaction and how you can change for the better.

Find out how providing up-to-date digital experiences can make a positive impact on patient satisfaction scores.

Maximize your online bookings by taking advantage of these online patient scheduling options.

These 6 ideas will help you create a waiting room at your independent practice that improves overall patient experience.

Meaningful ways for your staff to improve patient experience, satisfaction, and patient retention at your independent practice.

Give your staff the skills they need to navigate difficult patient scenarios with confidence

Effectively care for angry, flaky, and other difficult patient behaviors to increase satisfaction and boost patient retention.

It’s impossible to know what’s working or not working for patients without asking for their unfiltered feedback. Here are some ways to gain deeper insights from patients.

Independent providers can provide the best patient care — here’s how.

Here are ways your practice may not be meeting your patients’ expectations — and steps you can take to turn things around.

Learn how to design and send a patient experience survey, and get a free, customizable template to get started today.

Did you know that 90% of patients want technology-driven care? Here are 5 ways to improve the patient experience in your practice.

Patient experience impacts all aspects of your practice. Learn how to improve it, including using technology that supports the patient’s needs and preferences.

Improve and optimize every step of the patient journey with these tips.