Patient Scheduling and Retention
Latest in Patient Scheduling and Retention
What is the best approach to handling patient cancellations?
Managing cancellations and no-shows is critical for both patient health and practice performance. Here’s why cancellations happen for both patients and providers — and ho to avoid them.
Stats you need to know about patient cancellations and no-shows
Discover research around why both patients and practices miss appointments or cancel at the last minute.
Appointment cancellations with empathy: How to cancel patient appointments with care (includes sample letter)
Here are 5 tips for a respectful appointment cancellation approach that will help you retain patients.
What makes a good doctor-patient relationship? 7 strategies to improve patient retention
Learn 7 key strategies you can use in your practice to build a strong doctor-patient relationship — and keep patients coming back.
The best communication channels to drive patient retention
Increase patient retention by using these communication channels
Get expert tips, guides, and valuable insights for your medical practice
10 ways to reduce no-show rates and cancellations at your healthcare practice
No-shows and last-minute cancellations negatively impact your practice. Here’s how to handle them.
5 reasons patients may leave your practice and what to do to keep them
Here are ways your practice may not be meeting your patients’ expectations — and steps you can take to turn things around.