Patient Scheduling and Retention in Patient Experience
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Latest in Patient Scheduling and Retention in Patient Experience
10 ways to reduce no-show rates and cancellations at your healthcare practice
No-shows and last-minute cancellations negatively impact your practice. Here’s how to handle them.
Creative ways to improve patient satisfaction in 2026
Here’s how to improve the patient experience at your practice — and why doing so matters.
Stats you need to know about patient cancellations and no-shows
Discover research around why both patients and practices miss appointments or cancel at the last minute.
What is the best approach to handling patient cancellations?
Managing cancellations and no-shows is critical for both patient health and practice performance. Here’s why cancellations happen for both patients and providers — and how to avoid them.
The best communication channels to drive patient retention
Increase patient retention by using these communication channels
Appointment cancellations with empathy: How to cancel patient appointments with care (includes sample letter)
Here are 5 tips for a respectful appointment cancellation approach that will help you retain patients.
The doctor-patient relationship: 8 ways to improve patient retention
Learn 7 key strategies you can use in your practice to build a strong doctor-patient relationship — and keep patients coming back.
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