The Intake

Insights for those starting, managing, and growing independent healthcare practices

Ryan Yates, consultant, editor, and writer

Ryan Yates is a writer, editor, and consultant with over 14 years of experience in tech, digital media, and scholarly publishing. They are interested in the way that independent practices can support enhanced patient care at every step of the patient journey. Earlier in their career, they were a health-related journalist and editor with bylines in USA Today‘s Reviewed.com, the Daily Beast, Nylon, and appearances in the Economist’s 1834, Vice, and Allure, among others.

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  • Bachelor of Arts, English literature and political science, McGill University

Latest in Ryan Yates, consultant, editor, and writer

cyber security is important to keeping medical practice safe
cyber security is important to keeping medical practice safe
4 easy ways to keep your medical practice cyber safe during Cybersecurity Awareness Month

Cybersecurity threats are constantly evolving. These easy-to-implement changes can help protect your business from cybersecurity attacks

Healthcare biller reading about medical billing company reputation
Healthcare biller reading about medical billing company reputation
5 steps to building and maintaining your medical billing company’s online reputation

Here are 5 easy steps to building your medical billing company’s online reputation — you may even already be doing some of them.

woman smiling after downloading medical billing ideal customer profile template
woman smiling after downloading medical billing ideal customer profile template
Free template: Build your ideal customer profile to win more (and better) medical billing business

Want to improve your medical billing business? Start by creating a detailed ideal customer profile. This guide and free worksheet will show you how.

Medical professional reads about creative ways to increase patient satisfaction
Medical professional reads about creative ways to increase patient satisfaction
5 easy ways to improve the patient experience in 2025

Here’s how to improve the patient experience at your practice — and why doing so matters.

Medical billing manager reads about what is a/r in medical billing
Medical billing manager reads about what is a/r in medical billing
How to improve medical billing accounts receivable (A/R) and manage denials

Lower your A/R to raise your bottom line with these tips.

Medical practice owner reads about how to improve patient journey
Medical practice owner reads about how to improve patient journey
How to improve the patient journey at your practice

Improve and optimize every step of the patient journey with these tips.

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