The Intake

Insights for those starting, managing, and growing independent healthcare practices

Practice Operations

Optimize your independent practice operations with our tools and insights. Enhance patient interactions, maximize reimbursements, and operate efficiently.

Latest in Practice Operations

EHR inbox
EHR inbox
How to clean up and manage your EHR inbox

Effective EHR inbox management is the key to harnessing your EHR’s full potential.

Physician and EHR documentation
Physician and EHR documentation
Independent practices spend nearly half of patient time on EHR documentation

Independent providers spend an average of 9 minutes on EHR documentation, compared to 18 minutes with patients.

key performance indicators for independent practices
key performance indicators for independent practices
How to benchmark KPIs to measure and improve your clinic’s performance (free worksheet) 

Discover how to use financial, operational, and clinical benchmarks to identify growth opportunities and areas for improvement in your healthcare practice. Track these 7 common KPIs for success.

medical practice cybersecurity insurance
medical practice cybersecurity insurance
Do independent practices need cybersecurity insurance?

Cybersecurity insurance is a necessity for healthcare organizations of any size.

Get expert tips, guides, and valuable insights for your medical practice
How to select an EMR
How to select an EMR
How to select an EMR: 8 things to know when evaluating different EMR systems

Find out how to select an EMR and what to consider when determining the best EMR medical software for your practice.

Medical professionals collaborate to strengthen healthcare cybersecurity
Medical professionals collaborate to strengthen healthcare cybersecurity
The major cyberattacks that have affected healthcare systems in 2024

Read about the major healthcare cybersecurity attacks that have occurred so far in 2024, and learn how to protect your practice.

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improve healthcare efficiency
improve healthcare efficiency
How to identify inefficiencies at your independent practice — and fix them

Independent practices can overcome their unique challenges by optimizing operations and increasing quality of care.

EHRs vs EMRs
EHRs vs EMRs
EMR vs. EHR explained: A guide to the differences and when to use each

The price tag alone should not be the determining factor in whether an EMR vs. EHR is the right choice for your practice.

independent practices are better than hospitals
independent practices are better than hospitals
Unlocking the competitive edge: 3 advantages independent practices have over hospitals and corporations

Deciding between private practice and larger health systems can be challenging for new and experienced healthcare providers alike.

What practices and medical billing companies need to know about the Change Healthcare cyberattack
What practices and medical billing companies need to know about the Change Healthcare cyberattack
Daily updates: What to know about the Change Healthcare cyberattack 

The ransomware attack on Change Healthcare has caused widespread service disruptions across the US healthcare system. Here’s what medical practices and billing companies need to know.

Physician educates a patient with patient education examples
Physician educates a patient with patient education examples
Patient education: Why patient education matters and how it improves outcomes

Here are the top 5 reasons patient education matters for your practice — plus 7 patient education examples to support engagement and improve outcomes.

Physician examines patient to determine ICD-10 F45.42 diagnosis code
Physician examines patient to determine ICD-10 F45.42 diagnosis code
What is the ICD-10 code for G89?

In this guide, we provide expert insights into exactly how to correctly assign ICD-10 pain codes. 

healthcare observances calendar
healthcare observances calendar
Free healthcare observances calendar: February 2024

Health observance calendars make it easier for practices to market proactive care services to patients. Get organized and boost your healthcare marketing efforts with our free February calendar.

Person reviewing patient response information.
Person reviewing patient response information.
Improve your medical practice’s financial sustainability: Leverage the 2024 ICD-10-CM, ICD-10-PCS, CPT, and HCPCS coding updates

Understand the updated 20214 ICD-10 medical billing codes to promote clean claims and increase revenue.

colleagues discussing diagnosis vs external cause coding
colleagues discussing diagnosis vs external cause coding
Why isn’t “bitten by a dog” a valid diagnosis for coding? Diagnosis vs external cause coding rules explained

Learn what the coding rules are for capturing injuries vs. the cause of the injury and get expert tips on how to properly document for ICD-10 code assignment.

Physician applies telehealth best practices while speaking with a patient during a video call appointment
Physician applies telehealth best practices while speaking with a patient during a video call appointment
10 telehealth best practices

Telehealth is here to stay. Here are 10 effective strategies to assist your practice in seamlessly incorporating telehealth long-term.

healthcare observances calendar
healthcare observances calendar
Complete 2024 calendar of health observances and holidays in the US (free monthly downloads)

Health observance calendars make it easier for practices to market proactive care services to patients. Get organized and boost your healthcare marketing efforts with our free calendar.

Woman on phone scheduling patients for appointments.
Woman on phone scheduling patients for appointments.
The top reasons patients no-show or cancel

Develop simple, actionable solutions to address the no-show and cancellation challenges your practice faces.

healthcare AI
healthcare AI
Healthcare AI and HIPAA privacy concerns: Everything you need to know

Healthcare AI has enormous potential to benefit practices — and to violate HIPAA. Here’s what you need to know to stay in compliance.

healthcare back office
healthcare back office
Bridge the gap between the healthcare back office and front desk

Good communication between the back office and front desk is necessary for quality care. It’s time to create a cohesive team.

Medical practice manager performs a risk-adjustment audit
Medical practice manager performs a risk-adjustment audit
3 steps to prepare for a risk-adjustment audit

Performing an internal HCC audit helps physicians identify compliance risks before payers do. Here are steps to help practices get started.

Physician reads about HIPAA and healthcare marketing
Physician reads about HIPAA and healthcare marketing
What medical practices need to know about HIPAA and healthcare marketing

Here’s the essential guide with concrete tips and examples for how your practice can carry out HIPAA-compliant marketing. 

Physician vaccinates a patient to lower the risk of the acute severe tripledemic COVID-19, flu, and RSV viruses
Physician vaccinates a patient to lower the risk of the acute severe tripledemic COVID-19, flu, and RSV viruses
9 tips physicians can adopt to beat the tripledemic threat this winter

Here’s what you need to know as a healthcare provider to mitigate the spread of the tripledemic COVID-19, flu, and RSV viruses.

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