The Intake

Insights for those starting, managing, and growing independent healthcare practices

Amantha May, freelance healthcare writer

Amantha May is a freelance healthcare writer specializing in health tech, primary care, and health equity. She has written for a large range of clients, including medical equipment manufacturers, large health systems, digital health entrepreneurs, and private practices.

linkedInhomepage
  • Associate of Applied Science, The Swedish Institute: A College of Health Sciences

  • Bachelor of Fine Arts, DePaul University

  • Master of Fine Arts, California Institute of the Arts

Latest in Amantha May, freelance healthcare writer

claim rejections checklist for billers
claim rejections checklist for billers
Claim rejections checklist for medical billing companies

Medical billers can use this checklist to identify and correct common errors prior to submitting claims.

Medical billing company and startup practice professionals discuss billing services
Medical billing company and startup practice professionals discuss billing services
Why it pays to invest in start-up practices as a medical billing company

Discover why billing companies are tapping into start-up practices as a growth strategy — and learn how to turn common concerns into revenue opportunities.

3 colleagues look at computer and celebrate as they get new medical billing business
3 colleagues look at computer and celebrate as they get new medical billing business
Best practices to win new medical billing business

Use these strategies to help your billing company attract and win new clients, strengthen referral networks, and scale sustainably.

add-on medical billing services
add-on medical billing services
How medical billing companies can unlock additional revenue with add-on services 

By taking ownership of additional roles beyond billing, billing companies can take their revenue and their practices’ revenue to the next level.

medical billing onboarding
medical billing onboarding
Onboarding a new practice: A guide for medical billing companies

Speed up the onboarding process for your new practice clients and make a strong first impression with tips from our guide.

Get expert tips, guides, and valuable insights for your medical practice
how to verify patient insurance
how to verify patient insurance
Verifying patient insurance: A checklist of questions and steps

Practices and billing companies can both benefit from this checklist on how to master insurance verification and prevent claim denials.

EHR alert fatigue
EHR alert fatigue
How to address EHR alert fatigue

Addressing alert fatigue can lower the risk of adverse patient events, support better care delivery, and relieve clinician burnout.

EHR implementation checklist
EHR implementation checklist
EHR implementation checklist for your independent practice

Discover how implementing the right EHR system can transform your practice by streamlining workflows and enhancing patient care — and learn how to overcome common EHR adoption challenges with actionable insights and real-world success stories.

verify insurance to eliminate rejections
verify insurance to eliminate rejections
Eliminate claim rejections and realize more revenue: A step-by-step guide

A simple protocol that helps practice office staff collect and verify insurance information accurately every time.

Medical practice staff member talks with patients while using tips to get patients to pay faster
Medical practice staff member talks with patients while using tips to get patients to pay faster
How independent practices can get patients to pay faster

Here are tips that independent practices and medical billing companies can use to make it easy for patients to review and pay what they owe.

Medical billing company owner shows medical practice owner how to speed up medical insurance payments
Medical billing company owner shows medical practice owner how to speed up medical insurance payments
10 tips medical billing companies can give to speed up insurance payments

Learn how to help your medical practice clients slash payment delays and denials with these 10 proven insurance verification strategies.

medical practice cybersecurity insurance
medical practice cybersecurity insurance
Do independent practices need cybersecurity insurance?

Cybersecurity insurance is a necessity for healthcare organizations of any size.

How to select an EMR
How to select an EMR
How to select an EHR/EMR: A comprehensive guide

Find out how to select an EHR and what to consider when determining the best EHR medical software for your practice.

Medical professionals collaborate to strengthen healthcare cybersecurity
Medical professionals collaborate to strengthen healthcare cybersecurity
The major cyberattacks that have affected healthcare systems in 2024

Read about the major healthcare cybersecurity attacks that have occurred so far in 2024, and learn how to protect your practice.

Ascension outage: Lessons for independent practices
Ascension outage: Lessons for independent practices
Ascension outage: Lessons for independent practices

The recent cyberattack on Ascension highlights critical cybersecurity lessons and practical steps for independent practices to take to protect their operations and patient data.

practices losing revenue due to Change Healthcare cyberattack
practices losing revenue due to Change Healthcare cyberattack
Change Healthcare cyberattack devastates independent practices nationwide

80% of independent practices have said they lost revenue, some practices consider bankruptcy

all you need to know about EMRs
all you need to know about EMRs
All about EMR systems: A guide to EMRs and digital patient records

Access this comprehensive guide to learn about all aspects of electronic patient records.

What practices and medical billing companies need to know about the Change Healthcare cyberattack
What practices and medical billing companies need to know about the Change Healthcare cyberattack
Daily updates: What to know about the Change Healthcare cyberattack 

The ransomware attack on Change Healthcare has caused widespread service disruptions across the US healthcare system. Here’s what medical practices and billing companies need to know.

Medical professional works with patient during patient experience week celebrations
Medical professional works with patient during patient experience week celebrations
12 Patient Experience Week ideas to celebrate staff and empower patients

Patient Experience Week starts Monday, April 29, 2024. We’ve compiled tips and best practices for you to use this year.

Multicultural group smiling while sitting at a table
Multicultural group smiling while sitting at a table
Importance of cultural competence in healthcare

What to know about how one’s cultural context impacts their view of healthcare.

patient no-show policy
patient no-show policy
Write the best no-show policy for your practice (and patients)

A strong no-show policy not only reduces late and no-show appointments but protects your practice revenue and patient relationships. Here’s how.

Get expert tips, guides, and valuable insights for your medical practice

Get expert tips, guides, and valuable insights for your healthcare practice