The Intake

Insights for those starting, managing, and growing independent healthcare practices

Amantha May, freelance healthcare writer

Amantha May is a freelance healthcare writer specializing in health tech, primary care, and health equity. She has written for a large range of clients, including medical equipment manufacturers, large health systems, digital health entrepreneurs, and private practices.

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  • Associate of Applied Science, The Swedish Institute: A College of Health Sciences

  • Bachelor of Fine Arts, DePaul University

  • Master of Fine Arts, California Institute of the Arts

Latest in Amantha May, freelance healthcare writer

Ascension outage: Lessons for independent practices
Ascension outage: Lessons for independent practices
Ascension outage: Lessons for independent practices

The recent cyberattack on Ascension highlights critical cybersecurity lessons and practical steps for independent practices to take to protect their operations and patient data.

practices losing revenue due to Change Healthcare cyberattack
practices losing revenue due to Change Healthcare cyberattack
Change Healthcare cyberattack devastates independent practices nationwide

80% of independent practices have said they lost revenue, some practices consider bankruptcy

all you need to know about EMRs
all you need to know about EMRs
All about EMR systems: A guide to EMRs and digital patient records

Access this comprehensive guide to learn about all aspects of electronic patient records.

What practices and medical billing companies need to know about the Change Healthcare cyberattack
What practices and medical billing companies need to know about the Change Healthcare cyberattack
Daily updates: What to know about the Change Healthcare cyberattack 

The ransomware attack on Change Healthcare has caused widespread service disruptions across the US healthcare system. Here’s what medical practices and billing companies need to know.

Medical professional works with patient during patient experience week celebrations
Medical professional works with patient during patient experience week celebrations
12 Patient Experience Week ideas to celebrate staff and empower patients

Patient Experience Week starts Monday, April 29, 2024. We’ve compiled tips and best practices for you to use this year.

Get expert tips, guides, and valuable insights for your medical practice
Multicultural group smiling while sitting at a table
Multicultural group smiling while sitting at a table
Importance of cultural competence in healthcare

What to know about how one’s cultural context impacts their view of healthcare.

patient no-show policy
patient no-show policy
Write the best no-show policy for your practice (and patients)

A strong no-show policy not only reduces late and no-show appointments but protects your practice revenue and patient relationships. Here’s how.

Get expert tips, guides, and valuable insights for your medical practice

Get expert tips, guides, and valuable insights for your healthcare practice