How the right technology can help you reduce billing complexity — and get paid faster
Learn how to choose the right medical billing software to boost revenue, reduce claim errors, and get paid faster with less effort.

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At a Glance
- Medical practices can overcome declining reimbursement rates and complex documentation requirements by implementing the right healthcare technology to improve their billing process.
- Finding the best billing software requires identifying practice pain points, determining technological needs, and mapping these requirements to appropriate solutions.
- The ideal billing system should integrate with an EHR, automate repetitive tasks, include claims scrubbing capabilities, and offer digital payment options to streamline workflows and improve collections.
Medical billing complexity and low reimbursement rates are crushing cash flow for medical practices. While reimbursement rates are generally trending down, government payers and private insurers are also issuing increasingly complex documentation requirements.
The good news? For independent practices hoping to earn fair rates — or get paid at all — healthcare technology can dramatically improve the billing process. With the right solution, practices can boost claim accuracy and speed up patient payments to realize more consistent and robust revenue cycles.
So, how do medical practices and their billing partners identify the right technology for their needs? Before shopping for solutions, it's critical to outline goals and unique functional requirements. This information equips you to narrow down the ideal billing system, ensuring you choose a solution that optimizes operations and addresses top-priority needs.
Here, we walk through 3 essential steps to help you find the best billing software for your practice.
Effortlessly collect patient payments faster and at higher rates with Tebra’s billing & payment software. |
Step 1: Identify your top billing frustrations
The first step toward streamlining your billing process is identifying which challenges have the biggest impact on your cash flow and cause the worst headaches for your team.
“Identifying your main frustrations gives you a clearer picture of where improvements are needed and what to prioritize.”
To do this, consider the following:
- Does your current software cause more problems than it solves?
- Is your claims management process inefficient, allowing data to fall through the cracks?
- Do you run into problems accepting payments or integrating payment data with your billing software?
- Is your billing software automatically tracking when payments are made?
- Are there other hurdles you or your team experience regularly during billing processes?
Identifying your main frustrations gives you a clearer picture of where improvements are needed and what to prioritize.
Step 2: Determine your technology needs
Pinpointing your technology needs helps you assess whether a software solution can meet the specific needs of your practice. Use the following questions to determine what type of technology is required to solve your top billing issues.
What do you want to achieve?
For example, do you want to improve claim accuracy or reduce manual effort for your billing staff?
Which tasks and technologies relate to that goal?
For example, you might need a claim scrubber or technology that allows you to automate repetitive tasks.
What overarching use-case or business problem must you solve?
Any new technology should address that problem and ideally make a quantifiable improvement to your business. Prioritize solutions that will make a measurable impact while relieving your billing headaches.
Step 3: Map your goals to the best solution
Now, it’s time to connect your goals with practical solutions that streamline workflows and enhance data management — and are tailored to your practice’s unique needs.
Map your billing goals to your best solution
If you want to do this: | Then prioritize these solutions: |
Automatically track when statements are sent with no payment collected | Use a billing system that integrates across the full reimbursement cycle |
Eliminate the redundant data entry process necessary with third-party billing solutions | Use a billing system that integrates with your electronic health records (EHR) |
Reduce time spent on billing every month | Use robotic process automation to hand off repeatable tasks |
Increase reimbursement rates and clean claim rates | Use a system with a claims scrubber |
Simplify the patient experience and allow patients to see outstanding balances | Integrate digital payments for patients |
Choosing the right billing system
On top of alleviating immediate frustrations, the right billing technology should also fuel business growth, save billers valuable time, and improve processes in ways you may not have considered before.
With the right platform, you will be able to:
- Save valuable time by automating patient billing — delivering text, email, and mailed statements
- Increase collections by easily submitting batch eligibility to reduce claim denials
- Get paid faster by sending electronic claims to thousands of government payers and commercial insurance companies
By investing in billing technology, you can effectively reduce claim errors, eliminate paper statement costs, and collect more — faster.
“By investing in billing technology, you can effectively reduce claim errors, eliminate paper statement costs, and collect more — faster.”
Learn more about how to exceed your billing goals with Tebra’s purpose-built, all-in-one billing solution.
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Crack the code for beating medical billing challenges with this free workbook — which provides tips around improving patient collections, streamlining claims submissions, and reducing rejections and denials.