2023 Patient Perspective Survey

An inside look at how patients find and pick their doctors

With rising competition among healthcare providers, it's essential to understand what patients are looking for when selecting their doctor. Tebra recently surveyed 1,200+ people nationwide and compiled its findings in a free 42-page report. You'll learn specifically:
Where patients search for care options
Factors influencing decisions on who to visit — or avoid
How you can exceed expectations that keep patients coming back

About the study

Tebra conducted the survey behind the 2023 Patient Perspective report online in the fall of 2022. Over 1,200 patients across the United States responded, capturing data on healthcare preferences, patient behaviors, preferred communication methods, and factors that drive satisfaction with their providers.

What you'll get

Year over year trends

This is the fourth year Tebra has conducted this survey — get the scoop on how patient preferences have changed over time

The internet sites that influence decisions

Which online sites are most influential to patient's decisions, and what they will and won't consider when looking at online ratings

How to prevent patients from switching providers

The top reasons why patients switch providers and how to win over patients with modern technology solutions

Generational preferences

A breakdown of showing each generation's healthcare-related likes and dislikes so you can tailor your services accordingly

Get a sneak peak

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