Text messaging
Reduce hold times, quickly follow up with prospective patients, and provide convenient communication options.

Make communication with patients easy, seamless, and convenient
Communicate with any patient who has a mobile number via SMS text message right from Tebra’s message center. Give patients the flexibility to communicate with office staff using call-to-text, two-way text, and web-to-text instead of waiting for a call back.

Improve communication
Allow patients to reach you directly via SMS text message and respond when it’s convenient for you with two-way text messaging.

Never miss an opportunity
Reduce the risk of losing new patients by giving those who are unable to reach you by phone the option to connect with your practice via text message with missed-call-text.

Capture prospects on your website
Allow prospective patients on your website to fill out a short form and reach you via text message with web-to-text.

Busy but available
When phone lines are busy, give callers the option to communicate with your practice via text message with call-to-text.

Increase patient engagement
Send patients your office announcements, birthday wishes, and bulk care reminders via SMS text.

Streamline your front office workflow
Reduce the calls and voicemails your staff must process. Texting is faster and more convenient than talking on the phone, saving you and your patients valuable time.
Experience Tebra’s complete operating system
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Since using Tebra, we have seen strong growth in our Google Reputation and SEO. Our patients love the texting service, and it has increased the efficiency of our communications.”John Bell, Director of Strategic InitativesEndocrine Associates of West VillageKareo and PatientPop are now Tebra
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We are now taking advantage of the text feature which has significantly lessened the phone call burden on the front office staff. A worthy investment for any medical practice to grow or optimize potential.”Amy Hendel, Office ManagerEli E Hendel MDKareo and PatientPop are now Tebra
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Tebra’s appointment reminders have cut down on the amount of patients who have missed their appointments. Text messages are an excellent way to send out a message to a patient when we can't reach them via the phone”Michele Griffith, Office ManagerMarvin Becker MD PCKareo and PatientPop are now Tebra
Resources
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Blog
How-to guide: text messaging for doctors and healthcare practices
As the no. 1 communication preference for patients, text messaging can drive patient engagement and loyalty. Here’s how to get started with text messaging at your practice.
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Blog
The 5 best ways to use text messaging at your healthcare practice
If your practice isn’t capitalizing on text messaging, you’re missing out on benefits and conveniences for patients and your staff.
Read more