The Intake

Insights for those starting, managing, and growing independent healthcare practices

Staffing Solutions

Keep your team engaged, productive, and happy with our free staffing solutions resources. Discover methods to motivate your staff; recruit new members; and manage schedules, calendars, and operations for optimal success.

Latest in Staffing Solutions

helping medical staff establish well-being best practices and fight burnout
helping medical staff establish well-being best practices and fight burnout
Sustainable employee well-being ideas for your medical practice

Fighting burnout requires a multi-faceted combination of technology, optimization, and work-life balance.

Female physician looking at digital tablet with medical practice staff member.
Female physician looking at digital tablet with medical practice staff member.
How to determine and budget compensation for new medical practice staff

Calculate competitive cash and total compensation for each medical staff salary at your practice in order to hire strong talent and set your budget.

smiling employees at healthcare staff meeting discussing employee retention
smiling employees at healthcare staff meeting discussing employee retention
10 strategies to improve healthcare staff retention for your practice

Here’s how to reduce turnover, avoid the associated expenses, and build and maintain a strong team at your medical practice.

healthcare staff and patient
healthcare staff and patient
Empower your staff to boost patient satisfaction

Boosting patient satisfaction is a top priority for most physicians and practices. It’s easy to look outside your office for answers, but the solution is often right under your nose.

front office worker looking at computer
front office worker looking at computer
How many office staff does my healthcare practice need?

Here’s how to uncover the number of people you need to successfully manage your front office.

Get expert tips, guides, and valuable insights for your medical practice
doctor reading about physician burnout
doctor reading about physician burnout
5 ways to fight burnout at your healthcare practice

If you and your staff are suffering burnout, here are a few simple strategies that can help improve morale and reduce stress.

medical front office staff smiling and collaborating
medical front office staff smiling and collaborating
How to attract and retain patients by focusing on front-office staff

There are a number of ways you can support and encourage staff so they help you achieve your goals of attracting and retaining patients.

Graphic for story around the first 5 people to hire at a medical practice
Graphic for story around the first 5 people to hire at a medical practice
Who are the first 5 people I need to hire at my new medical practice?

Finding the right team is a key part of building and sustaining any business, especially an independent practice. Here’s who to hire first — and how to identify qualified candidates.

front desk burnout
front desk burnout
Preventing front desk staff burnout at your independent medical practice

Mitigate the negative effects of staff burnout by watching out for glaring signs and addressing them before it’s too late.

doctor reading about physician burnout
doctor reading about physician burnout
5 causes of physician burnout and how to address them

Burnout is a major reason doctors leave the profession, close their practice and delivery poor patient care. Find out the main causes and how to address each.

5 office automation tools that will boost healthcare staff productivity

Office automation tools like online scheduling, automated appointment reminders, and patient satisfaction software allow staff to do more in less time. Your front office staff has important jobs. Everything from scheduling patient appointments to creating social media content falls on them, but there are only so many hours in the day. Office automation tools can […]

healthcare worker burned out
healthcare worker burned out
Burnout in healthcare workers is a real issue

Are you concerned about burnout at your independent practice? Here are 4 tips to help protect yourself and your staff from burnout.

Get expert tips, guides, and valuable insights for your healthcare practice