The Intake

Insights for those starting, managing, and growing independent healthcare practices

Lisa Eramo, freelance healthcare writer

Lisa A. Eramo, BA, MA is a freelance writer specializing in health information management, medical coding, and regulatory topics. She began her healthcare career as a referral specialist for a well-known cancer center. Lisa went on to work for several years at a healthcare publishing company. She regularly contributes to healthcare publications, websites, and blogs, including the AHIMA Journal. Her focus areas are medical coding, and ICD-10 in particular, clinical documentation improvement, and healthcare quality/efficiency.

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  • Bachelor's degree, creative writing, Hamilton College

  • Master's degree, journalism, Northeastern University

Latest in Lisa Eramo, freelance healthcare writer

Diagram depicting claims care rcm
Diagram depicting claims care rcm
Vital Signs: A May 2024 wrap-up of revenue cycle management healthcare news

This month’s ‘Vital Signs’ covers cyberattack difficulties, RPM code discussions, and significant telehealth coverage expansions

Vital signs April 2024
Vital signs April 2024
Vital Signs: An April 2024 wrap-up of revenue cycle management healthcare news

Stay updated on the latest trends and challenges in revenue cycle management with this comprehensive roundup, which covers new billing codes, perceptions of AI in healthcare, Change Healthcare cyberattack recovery, and more. Discover insights that can help improve billing practices, enhance patient care, and support financial health in your medical practice.

Image depicting RPA vs. AI for medical billing
Image depicting RPA vs. AI for medical billing
RPA vs. AI for medical billing: What does the future hold?

Will artificial intelligence replace robotic process automation (RPA)? Here’s what medical practices and RCM staff need to know to stay profitable.

vital signs RCM column-march 2024
vital signs RCM column-march 2024
Vital Signs: A March 2024 wrap-up of revenue cycle management healthcare news

This March 2024 RCM roundup highlights the ongoing recovery from the Change Healthcare outage, along with other key news such as Medicare payments reform, the role of private equity in practice acquisitions, the integration of AI tools by doctors, a new CMS primary care payment model, and a projected physician shortage.

MACRA MIPS updates guide
MACRA MIPS updates guide
2024 MIPS and MACRA updates: A guide for clinicians and medical billers

You can submit data from performance year 2023 between now and April 15, 2024. Missing the deadline could equate to reductions in reimbursements.

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vital signs feb 2024
vital signs feb 2024
Vital Signs: February 2024’s wrap-up of revenue cycle management healthcare news

February 2024’s RCM wrap-up includes updates around the availability of procedure volume data on Medicare.gov, strategies to combat physician burnout through note bloat reduction, and why the industry is on high cybersecurity alert.

Medical provider uses calculator to determine impact of revenue cycle management healthcare news
Medical provider uses calculator to determine impact of revenue cycle management healthcare news
Vital Signs: A monthly wrap-up of revenue cycle management healthcare news for January 2024

This January 2024 RCM wrap-up includes what you need to know about new Medicare revenue opportunities, a new rule for prior authorizations, and more.

Person reviewing patient response information.
Person reviewing patient response information.
Improve your medical practice’s financial sustainability: Leverage the 2024 ICD-10-CM, ICD-10-PCS, CPT, and HCPCS coding updates

Understand the updated 20214 ICD-10 medical billing codes to promote clean claims and increase revenue.

Medical practice manager reads about revenue cycle management news
Medical practice manager reads about revenue cycle management news
Vital Signs: A wrap-up of revenue cycle management news for December 2023

This December 2023 RCM wrap-up includes compliance updates, preparations for new codes, and fee schedule changes.

what is revenue cycle in healthcare
what is revenue cycle in healthcare
RCM: The ultimate guide to Healthcare Revenue Cycle Management

Learn about RCM, including what it is, what it involves, and how to improve it for practice success.

Medical billing company manager reads about marketing your billing company to mental health practices
Medical billing company manager reads about marketing your billing company to mental health practices
6 tips for marketing your billing company to mental health practices

Due to increased demand, many mental health practices may be open to having a billing company assist them. Here are tips to market to them.

Medical practice manager performs a risk-adjustment audit
Medical practice manager performs a risk-adjustment audit
3 steps to prepare for a risk-adjustment audit

Performing an internal HCC audit helps physicians identify compliance risks before payers do. Here are steps to help practices get started.

Physician shows patient survey on tablet to measure patient engagement
Physician shows patient survey on tablet to measure patient engagement
5 KPIs to help measure patient engagement in your practice

Wondering how to measure patient engagement? Here are 5 key performance indicators you can use to measure the efficacy of your efforts.

Physician reading about why documentation is important for medical coding
Physician reading about why documentation is important for medical coding
Leveraging medical record documentation for medical coding accuracy and revenue integrity

Improving the accuracy and completeness of healthcare documentation is vital. Here are tips on exactly how to improve your documentation.

Medical billing manager learns about m codes icd 10 for 2023 and 2024
Medical billing manager learns about m codes icd 10 for 2023 and 2024
Understanding E&M codes and getting the latest updates

With the year winding down, now is a good time for healthcare practices and billing companies (on behalf of their clients) to ensure compliance with billing code changes that took effect October 1, 2023, and prepare for changes that become effective January 1, 2024. Discover what’s new for evaluation and management (E/M) codes and ICD-10-CM diagnosis codes that could affect your medical practice.

Physician assisting patient while wondering is concierge medicine legal
Physician assisting patient while wondering is concierge medicine legal
5 legal considerations with concierge medicine

Patients want more attention and time from physicians, yet many physicians are struggling to hire and retain enough staff to keep their doors open while also maintaining a work-life balance. Concierge medicine is one potential solution, but there are legal questions to consider.

pre op CPT codes
pre op CPT codes
Pre-op CPT codes: How to properly code preoperative exams

Mastering pre-op coding is crucial. Here are 5 key practices, from patient clearance to ICD-10-CM codes, to ensure accurate billing and avoid denials.

Billing statement and stethoscope with revenue cycle management healthcare news
Billing statement and stethoscope with revenue cycle management healthcare news
Vital Signs: A monthly wrap-up of revenue cycle management healthcare news

A summary of September RCM news as well as regulations that take effect October 1, 2023

doctor researching Medicare for independent practices
doctor researching Medicare for independent practices
Pros and cons of Medicare for independent practices

Is it worth participating in Medicare as an independent practice? Here’s a look at what you need to know before making your decision.

Get expert tips, guides, and valuable insights for your medical practice

Get expert tips, guides, and valuable insights for your healthcare practice