Jean Lee, managing editor at The Intake

Jean Lee is a content expert with a background in journalism and marketing, driven by a passion for storytelling that inspires and informs. As the managing editor of The Intake, she is committed to supporting independent practices with content, insights, and resources tailored to help them navigate challenges and succeed in today’s evolving healthcare landscape.

  • Bachelor of Arts, sociology and media studies, University of California, Berkeley

Latest in Jean Lee, managing editor at The Intake

Medical biller team works together exemplifying what resilient billing companies do differently
Medical biller team works together exemplifying what resilient billing companies do differently
What resilient medical billing companies do differently (and how to follow their lead)

Discover how top billing companies build resilience without bigger budgets — through smart systems, clear processes, and strategic automation.

Healthcare worker in scrubs seated at a desk in a medical office, typing on a computer keyboard while looking at the monitor. Office desk has a phone, documents, and desk lamp.
Healthcare worker in scrubs seated at a desk in a medical office, typing on a computer keyboard while looking at the monitor. Office desk has a phone, documents, and desk lamp.
When AI becomes indispensable: How ChatGPT is reshaping healthcare workflows and mental health

AI is changing the face of healthcare, not just operationally, but emotionally. Tebra surveyed 301 healthcare professionals to understand how deeply tools like ChatGPT have become embedded in daily clinical work. What emerged was a picture of growing reliance, hidden emotional ties, and an evolving digital ecosystem that’s both helpful and, at times, unsettling. For […]

The image shows a couple sitting closely together at a table, looking concerned as they review paperwork, with a coffee cup and pen in front of them.
The image shows a couple sitting closely together at a table, looking concerned as they review paperwork, with a coffee cup and pen in front of them.
The Big Beautiful Bill in practice

A new law aims to reform US healthcare, but patients and providers are already reporting more confusion, mistrust, and administrative burden.

medical practice staff taking readiness for digital convenience quiz
medical practice staff taking readiness for digital convenience quiz
Quiz: Is your medical practice staff ready for digital convenience?

Take this 2-minute quiz to determine your team’s digital readiness — and learn how automation can streamline your practice.

How billing leaders are adapting to compliance shifts
How billing leaders are adapting to compliance shifts
From HIPAA updates to Medicare audits: How billing leaders are adapting to compliance shifts

Learn how medical billing companies are turning expanding HIPAA enforcement, Medicare Advantage audits, and rising client expectations into competitive advantages.

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Image shows a woman on vacation holding a baby while on a video call with a doctor on her laptop at a wooden table.
Image shows a woman on vacation holding a baby while on a video call with a doctor on her laptop at a wooden table.
Out of office, out of care: How vacation season disrupts healthcare

Many patients delay care when their provider is out. Learn how private practices can better support continuity and trust.

Tebra's Fullscript integration makes it easier to manage patients' supplements
Tebra's Fullscript integration makes it easier to manage patients' supplements
Tebra’s Fullscript integration: Professional supplement management built into your EHR

This Fullscript integration helps you recommend, deliver, and manage high-quality‬‭ supplements in one streamlined experience.

A middle-aged male doctor in a white coat gently consoles a young female patient in a hospital gown, seated on an exam table in a brightly lit medical room.
A middle-aged male doctor in a white coat gently consoles a young female patient in a hospital gown, seated on an exam table in a brightly lit medical room.
Why patients are skipping specialty care and how practices can adapt

Rising costs and financial uncertainty are causing patients to delay care, but digital solutions may help specialty providers keep appointments on the books.

A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
Why patients miss appointments and how practices can help

No-shows and canceled appointments are costing practices over $22,000 per year.

A doctor in a white coat is speaking with a patient seated across a desk, whose hands are clasped and wearing a smartwatch. A tablet on the desk displays health metrics like sleep tracking and heart rate in a dashboard format.
A doctor in a white coat is speaking with a patient seated across a desk, whose hands are clasped and wearing a smartwatch. A tablet on the desk displays health metrics like sleep tracking and heart rate in a dashboard format.
AI in private practice

Private practices are adopting AI-powered tools to ease workloads and improve care, but concerns remain.

A healthcare professional discussing a chart with a patient in a clinical setting.
A healthcare professional discussing a chart with a patient in a clinical setting.
The silent struggle: Why patients hesitate to ask about GLP-1 medications

Many patients want to ask their doctors about GLP-1 medications — but over half are staying silent.

A female doctor and an older male patient sit on a couch, reviewing information on a tablet together in a calm, home-like setting.
A female doctor and an older male patient sit on a couch, reviewing information on a tablet together in a calm, home-like setting.
70% of patients unaware of changing HIPAA Security Rule

As HIPAA rules update in 2025, patients and providers remain divided on privacy, accountability, and trust in health tech.

A male doctor in a white coat and stethoscope smiles warmly at a female patient while resting a reassuring hand on her shoulder during a consultation.
A male doctor in a white coat and stethoscope smiles warmly at a female patient while resting a reassuring hand on her shoulder during a consultation.
The hidden cost of switching doctors

Why patients change providers, the real-world impacts on patient trust and practice efficiency and how digital healthcare solutions reduce friction.

Header image for Healthcare Subscription Models: Are Patients Ready for It?
Header image for Healthcare Subscription Models: Are Patients Ready for It?
Healthcare subscription models: Are patients ready for it?

Exploring patient interest, concerns, and trust in subscription-based healthcare.

medical billing clients with Tebra
medical billing clients with Tebra
How to get medical billing clients (and scale faster) with Tebra

Mastering client acquisition requires both strong sales fundamentals and the right technology partner.

Biller smiles in office after applying medical billing automation strategies
Biller smiles in office after applying medical billing automation strategies
How medical billing automation can maximize efficiency: 4 strategies for billing companies

Find out how automation can help your billing company optimize operations, reduce errors, and free up staff for higher-value work.

medical billing staff practicing cybersecurity to protect patient data
medical billing staff practicing cybersecurity to protect patient data
Cybersecurity in medical billing: Protecting patient data in the age of AI

Cybersecurity has shifted from an IT concern to business-critical priority.

Tebra AI Smart Staff helping providers gain a competitive edge
Tebra AI Smart Staff helping providers gain a competitive edge
Meet the Tebra AI Smart Staff: Our AI vision for medical practices

Our AI Smart Staff will help tackle your biggest time drains: documentation, reputation management, and monitoring patient feedback.

AI and automation in medical billing
AI and automation in medical billing
AI and automation in medical billing: Separating hype from reality

Understanding the differences between automation and AI is pivotal for making smart investments that deliver long-term value for your billing company.

Thumbnail image from Tebra featuring a nurse in scrubs holding a tablet, with a blurred background of medical staff, highlighting themes of reflection and stress in the nursing profession.
Thumbnail image from Tebra featuring a nurse in scrubs holding a tablet, with a blurred background of medical staff, highlighting themes of reflection and stress in the nursing profession.
Nursing, burnout and admin strain — would nurses choose the same path?

Stress and limited support are causing many nurses to question whether they’d choose this path again.

The mental health playlist: What songs help patients through tough times?

Discover which songs, artists, and genres patients turn to most when they’re struggling.

Microdosing GLP-1 medications: A new weight-loss trend?

New data from Tebra highlights who’s microdosing, why, and the mixed reactions about this approach.

hand of medical professional using calculator
hand of medical professional using calculator
The true cost of medical billing

From unexpected fees to AI adoption: What’s changing in the world of medical billing

Perceptions of Suzetrigine: The first “nonaddictive” painkiller

Could this be the safer alternative that patients and healthcare professionals have been waiting for?

doctors in clinic setting looking at charts together
doctors in clinic setting looking at charts together
Hypergrowth in healthcare: How marketing teams can thrive

Learn how healthcare companies scale strategies during rapid expansion.

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