
Jean Lee, managing editor at The Intake
Jean Lee is a content expert with a background in journalism and marketing, driven by a passion for storytelling that inspires and informs. As the managing editor of The Intake, she is committed to supporting independent practices with content, insights, and resources tailored to help them navigate challenges and succeed in today’s evolving healthcare landscape.
Bachelor of Arts, sociology and media studies, University of California, Berkeley
Latest in Jean Lee, managing editor at The Intake
Emotional fatigue in medicine: What’s beneath the surface of physician burnout?
Learn what drives emotional fatigue in your practice and find actionable solutions to reduce burnout at its source.
How documentation became the leading cause of physician burnout
When documentation consumes the clinical day, burnout follows. Here’s how modern EHR workflows help private practices take back control.
The scamdemic: How fake healthcare messages are eroding patient trust and disrupting continuity of care
Healthcare scams are rising. New data shows how fake doctor messages disrupt continuity of care, increase no-shows, and strain medical practice operations.
The decline of the flu shot: Where vaccination is dropping and why
Flu vaccination rates have fallen dramatically in recent years, and new research reveals how changing clinical eligibility perceptions and patient access barriers are driving the shift.
Preventive care trends in healthcare today
More providers are embracing prevention-first approaches, but many feel undertrained and unsupported in applying core lifestyle medicine pillars within their current continuity of care models.
Provider trust in supplements: Continuity of care and risks
Tebra surveyed healthcare providers to learn when supplements fit into continuity of care, which products earn trust, and where misinformation creates real clinical risk.
How practices can get paid in the new era of credit reporting
With increasing legislation around banning overdue medical bills from credit reports, practices must adapt to a patient-centric payment strategy. Learn how improved communication, flexible options, and digital tools can drive faster payments and stronger financial health.
Why patients miss appointments — and how practices can help
No-shows and canceled appointments are costing practices over $22,000 per year.
When AI becomes indispensable: How ChatGPT is reshaping healthcare workflows and mental health
AI is changing the face of healthcare, not just operationally, but emotionally. Tebra surveyed 301 healthcare professionals to understand how deeply tools like ChatGPT have become embedded in daily clinical work. What emerged was a picture of growing reliance, hidden emotional ties, and an evolving digital ecosystem that’s both helpful and, at times, unsettling. For […]
Healthmaxxing IRL: How patients and providers feel about viral wellness extremes
Social media has changed how Americans approach their health – from initial research to secure patient messaging – but not always in ways providers would recommend.
32 proven growth strategies to get more patients in 2026
Get new patients and grow your practice with these digital strategies.
Effective patient scheduling systems: Benefits and best practices
The most effective scheduling systems reduce manual work, improve accuracy, and create a convenient, seamless experience.
Complete 2026 calendar of health observances and holidays in the United States
This 2026 health observances calendar is your go-to resource for planning campaigns that engage patients, promote preventive care, and elevate your practice’s role in the community.
AI and automation in medical billing: Separating hype from reality
Understanding the differences between automation and AI is pivotal for making smart investments that deliver long-term value for your billing company.
The true cost of medical billing
From unexpected fees to AI adoption, what’s changing in healthcare medical billing costs and medical billing services?
How to get paid in 2025: Strategies for overcoming healthcare industry challenges
Check in with your processes and people to prevent billing errors, cut claim denials, and protect your revenue cycle and workflows.
Healing or hurting? The impact of healthcare costs on patient well-being
Patients and medical professionals weigh in on healthcare affordability and how the economy can affect well-being.
AI in private practice
Private practices are adopting AI-powered tools to ease workloads and improve care, but concerns remain.
Healthcare subscription models: Are patients ready for it?
Exploring patient interest, concerns, and trust in subscription-based healthcare.
70% of patients unaware of changing HIPAA Security Rule
As HIPAA rules update in 2025, patients and providers remain divided on privacy, accountability, and trust in health tech.
The year-end healthcare crunch: How deductibles and demand shape patient and professional behavior
Patients are rushing to book last-minute appointments before deductibles reset, while professionals face burnout and holiday disruptions.
Electronic claims submission tips: Getting paid faster
Use these tips to streamline claims processing and enhance accuracy, allowing your practice to submit clean claims more efficiently and strengthen reimbursement without adding unnecessary workload.
Why patients are skipping specialty care and how practices can adapt
Rising costs and financial uncertainty are causing patients to delay care, but digital solutions may help specialty providers keep appointments on the books.
Sliding fee scale: Ensuring affordable healthcare access
A sliding free scale is a pricing system where the cost of a product or service is adjusted based on a customer’s ability to pay, typically determined by their income.
TRVU and RVU: How to analyze reimbursement and profitability
Use relative value units (RVUs) to compare services and sharpen reimbursement across every payer, guiding each provider and everyday practice management decisions.
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