Jean Lee, managing editor at The Intake

Jean Lee is a content expert with a background in journalism and marketing, driven by a passion for storytelling that inspires and informs. As the managing editor of The Intake, she is committed to supporting independent practices with content, insights, and resources tailored to help them navigate challenges and succeed in today’s evolving healthcare landscape.

  • Bachelor of Arts, sociology and media studies, University of California, Berkeley

Latest in Jean Lee, managing editor at The Intake

A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
Why patients miss appointments and how practices can help

No-shows and canceled appointments are costing practices over $22,000 per year.

A doctor in a white coat is speaking with a patient seated across a desk, whose hands are clasped and wearing a smartwatch. A tablet on the desk displays health metrics like sleep tracking and heart rate in a dashboard format.
A doctor in a white coat is speaking with a patient seated across a desk, whose hands are clasped and wearing a smartwatch. A tablet on the desk displays health metrics like sleep tracking and heart rate in a dashboard format.
AI in private practice

Private practices are adopting AI-powered tools to ease workloads and improve care, but concerns remain.

A healthcare professional discussing a chart with a patient in a clinical setting.
A healthcare professional discussing a chart with a patient in a clinical setting.
The silent struggle: Why patients hesitate to ask about GLP-1 medications

Many patients want to ask their doctors about GLP-1 medications — but over half are staying silent.

A female doctor and an older male patient sit on a couch, reviewing information on a tablet together in a calm, home-like setting.
A female doctor and an older male patient sit on a couch, reviewing information on a tablet together in a calm, home-like setting.
70% of patients unaware of changing HIPAA Security Rule

As HIPAA rules update in 2025, patients and providers remain divided on privacy, accountability, and trust in health tech.

A male doctor in a white coat and stethoscope smiles warmly at a female patient while resting a reassuring hand on her shoulder during a consultation.
A male doctor in a white coat and stethoscope smiles warmly at a female patient while resting a reassuring hand on her shoulder during a consultation.
The hidden cost of switching doctors

Why patients change providers, the real-world impacts on patient trust and practice efficiency and how digital healthcare solutions reduce friction.

Get expert tips, guides, and valuable insights for your medical practice
Header image for Healthcare Subscription Models: Are Patients Ready for It?
Header image for Healthcare Subscription Models: Are Patients Ready for It?
Healthcare subscription models: Are patients ready for it?

Exploring patient interest, concerns, and trust in subscription-based healthcare.

The Billco Intake featured image July 26 2025
The Billco Intake featured image July 26 2025
How to get medical billing clients (and scale faster) with Tebra

Mastering client acquisition requires both strong sales fundamentals and the right technology partner.

Biller smiles in office after applying medical billing automation strategies
Biller smiles in office after applying medical billing automation strategies
How medical billing automation can maximize efficiency: 4 strategies for billing companies

Find out how automation can help your billing company optimize operations, reduce errors, and free up staff for higher-value work.

medical billing staff practicing cybersecurity to protect patient data
medical billing staff practicing cybersecurity to protect patient data
Cybersecurity in medical billing: Protecting patient data in the age of AI

Cybersecurity has shifted from an IT concern to business-critical priority.

Tebra AI Smart Staff helping providers gain a competitive edge
Tebra AI Smart Staff helping providers gain a competitive edge
Meet the Tebra AI Smart Staff: Our AI vision for medical practices

Our AI Smart Staff will help tackle your biggest time drains: documentation, reputation management, and monitoring patient feedback.

AI and automation in medical billing
AI and automation in medical billing
AI and automation in medical billing: Separating hype from reality

Understanding the differences between automation and AI is pivotal for making smart investments that deliver long-term value for your billing company.

Thumbnail image from Tebra featuring a nurse in scrubs holding a tablet, with a blurred background of medical staff, highlighting themes of reflection and stress in the nursing profession.
Thumbnail image from Tebra featuring a nurse in scrubs holding a tablet, with a blurred background of medical staff, highlighting themes of reflection and stress in the nursing profession.
Nursing, burnout and admin strain — would nurses choose the same path?

Stress and limited support are causing many nurses to question whether they’d choose this path again.

The mental health playlist: What songs help patients through tough times?

Discover which songs, artists, and genres patients turn to most when they’re struggling.

Microdosing GLP-1 medications: A new weight-loss trend?

New data from Tebra highlights who’s microdosing, why, and the mixed reactions about this approach.

hand of medical professional using calculator
hand of medical professional using calculator
The true cost of medical billing

From unexpected fees to AI adoption: What’s changing in the world of medical billing

Perceptions of Suzetrigine: The first “nonaddictive” painkiller

Could this be the safer alternative that patients and healthcare professionals have been waiting for?

doctors in clinic setting looking at charts together
doctors in clinic setting looking at charts together
Hypergrowth in healthcare: How marketing teams can thrive

Learn how healthcare companies scale strategies during rapid expansion.

prescription medication bottle with blurry provider in background
prescription medication bottle with blurry provider in background
Do lower prices make generic medications the top choice for Americans?

Exploring cost savings, perceived effectiveness, and the role of medication type in American buying habits.

doctor in a lab setting
doctor in a lab setting
Dr. AI? How artificial intelligence is transforming the patient-provider dynamic

Explore AI’s impact on patient care, practices, and the future of healthcare through expert insights and real-world findings.

Medical office manager calculates reimbursements after learning how practices can get paid with new credit reporting
Medical office manager calculates reimbursements after learning how practices can get paid with new credit reporting
How practices can get paid in the new era of credit reporting

With increasing legislation around banning overdue medical bills from credit reports, practices must adapt to a patient-centric payment strategy. Learn how improved communication, flexible options, and digital tools can drive faster payments and stronger financial health.

2025 healthcare observances
2025 healthcare observances
Complete 2025 calendar of health observances and holidays in the United States

This 2025 health observances calendar and guide is your go-to resource for planning campaigns that engage patients, promote preventive care, and elevate your practice’s role in the community.

healthcare struggles after a move
healthcare struggles after a move
Finding a new healthcare provider after a move can be a struggle

New research finds Americans face significant delays in medical care after relocating

woman watching tiktok medical advice videos
woman watching tiktok medical advice videos
Misleading medical advice on TikTok: Separating fact from fiction

Recent Tebra research reveals a startling amount of misleading medical advice on TikTok, raising concerns about the potential impact on healthcare decisions.

GLP-1 Medication in a box
GLP-1 Medication in a box
26% plan to include GLP-1 meds in 2025 goals, led by 37% of Gen Z

Learn how weight-loss drugs are redefining health priorities in the New Year

adopting a sales mindset as a medical biller
adopting a sales mindset as a medical biller
The importance of adopting a sales mindset as a medical biller

By honing sales skills and focusing on providing value, medical billing companies can better demonstrate their worth to potential clients and grow their business.

of 2 pages
Older Posts
Get expert tips, guides, and valuable insights for your medical practice

Stay Ahead with Expert Healthcare & Billing Insights

Get the latest industry updates, financial tips, and expert strategies — delivered straight to your inbox.