Jean Lee, managing editor at The Intake

Better patient engagement requires a patient-centric approach. Develop yours with an active strategy to remove barriers, support engagement, and maintain it over time.

Rising costs and financial uncertainty are causing patients to delay care, but digital solutions may help specialty providers keep appointments on the books.

Online reputation signals—star ratings, recency, response tone, and review volume—now function as decision shortcuts for patients comparing specialists and locations across Google, Healthgrades, Zocdoc, and Yelp.

Patients and medical professionals weigh in on healthcare affordability and how the economy can affect well-being.

Check in with your processes and people to prevent billing errors, cut claim denials, and protect your revenue cycle and workflows.

Onboard new practice clients with a clear onboarding process that creates a strong first impression and delivers a smoother onboarding experience from intake to first claims.

Learn how healthcare companies scale strategies during rapid expansion.

The US Healthcare system can be challenging for many patients, especially retirees. Learn how to assist older patients with medicare and other medical challenges.

Regulatory compliance, internal audits, secure software, and patient education are all foundational to protect patient privacy.

The best dental websites include design elements such as easy navigation and clear calls to action. Learn other ways to make sure prospective patients engage with your website.

Discover how top billing companies build resilience without bigger budgets — through smart systems, clear processes, and strategic automation.

A look at the rising trends of Dry January and Damp January and their impact on mental and physical health as revealed by regional interest and healthcare experts.

AI is changing the face of healthcare, not just operationally, but emotionally. Tebra surveyed 301 healthcare professionals to understand how deeply tools like ChatGPT have become embedded in daily clinical work. What emerged was a picture of growing reliance, hidden emotional ties, and an evolving digital ecosystem that’s both helpful and, at times, unsettling. For […]

Cybersecurity has shifted from an IT concern to business-critical priority.

Understanding the differences between automation and AI is pivotal for making smart investments that deliver long-term value for your billing company.

No-shows and canceled appointments are costing practices over $22,000 per year.

A new law aims to reform US healthcare, but patients and providers are already reporting more confusion, mistrust, and administrative burden.

As HIPAA rules update in 2025, patients and providers remain divided on privacy, accountability, and trust in health tech.

Exploring patient interest, concerns, and trust in subscription-based healthcare.

Private practices are adopting AI-powered tools to ease workloads and improve care, but concerns remain.

Take this 2-minute quiz to determine your team’s digital readiness — and learn how automation can streamline your practice.

Learn how medical billing companies are turning expanding HIPAA enforcement, Medicare Advantage audits, and rising client expectations into competitive advantages.

Many patients delay care when their provider is out. Learn how private practices can better support continuity and trust.

This Fullscript integration helps you recommend, deliver, and manage high-quality‬‭ supplements in one streamlined experience.

Explore the impact of digital searches on health concerns and the growing reliance on online advice over traditional medical consultations.