Jean Lee, managing editor at The Intake

Jean Lee is a content expert with a background in journalism and marketing, driven by a passion for storytelling that inspires and informs. As the managing editor of The Intake, she is committed to supporting independent practices with content, insights, and resources tailored to help them navigate challenges and succeed in today’s evolving healthcare landscape.

  • Bachelor of Arts, sociology and media studies, University of California, Berkeley

Latest in Jean Lee, managing editor at The Intake

Healthcare worker in scrubs seated at a desk in a medical office, typing on a computer keyboard while looking at the monitor. Office desk has a phone, documents, and desk lamp.
Healthcare worker in scrubs seated at a desk in a medical office, typing on a computer keyboard while looking at the monitor. Office desk has a phone, documents, and desk lamp.
When AI becomes indispensable: How ChatGPT is reshaping healthcare workflows and mental health

AI is changing the face of healthcare, not just operationally, but emotionally. Tebra surveyed 301 healthcare professionals to understand how deeply tools like ChatGPT have become embedded in daily clinical work. What emerged was a picture of growing reliance, hidden emotional ties, and an evolving digital ecosystem that’s both helpful and, at times, unsettling. For […]

medical practice staff taking readiness for digital convenience quiz
medical practice staff taking readiness for digital convenience quiz
Quiz: Is your medical practice staff ready for digital convenience?

Take this 2-minute quiz to determine your team’s digital readiness — and learn how automation can streamline your practice.

A doctor in a white coat is speaking with a patient seated across a desk, whose hands are clasped and wearing a smartwatch. A tablet on the desk displays health metrics like sleep tracking and heart rate in a dashboard format.
A doctor in a white coat is speaking with a patient seated across a desk, whose hands are clasped and wearing a smartwatch. A tablet on the desk displays health metrics like sleep tracking and heart rate in a dashboard format.
AI in private practice

Private practices are adopting AI-powered tools to ease workloads and improve care, but concerns remain.

doctor in a lab setting
doctor in a lab setting
Dr. AI? How artificial intelligence is transforming the patient-provider dynamic

Explore AI’s impact on patient care, practices, and the future of healthcare through expert insights and real-world findings.

prescription medication bottle with blurry provider in background
prescription medication bottle with blurry provider in background
Do lower prices make generic medications the top choice for Americans?

Exploring cost savings, perceived effectiveness, and the role of medication type in American buying habits.

Get expert tips, guides, and valuable insights for your medical practice
doctors in clinic setting looking at charts together
doctors in clinic setting looking at charts together
Hypergrowth in healthcare: How marketing teams can thrive

Learn how healthcare companies scale strategies during rapid expansion.

woman watching tiktok medical advice videos
woman watching tiktok medical advice videos
Misleading medical advice on TikTok: Separating fact from fiction

Recent Tebra research reveals a startling amount of misleading medical advice on TikTok, raising concerns about the potential impact on healthcare decisions.

doctor holding hand of elderly patient
doctor holding hand of elderly patient
Appointment delays and wait times: A patient and doctor report

Learn the factors behind long waits for medical care and strategies to improve the appointment process.

doctor pictured using calculate to calculate mental health services
doctor pictured using calculate to calculate mental health services
Mental healthcare costs, challenges, and consequences

Analyzing the true cost and accessibility of mental healthcare for Americans

Smiling doctor using laptop in modern medical office to review clinic performance metrics and patient data.
Smiling doctor using laptop in modern medical office to review clinic performance metrics and patient data.
How to benchmark KPIs to measure and improve your clinic’s performance (+ free worksheet) 

Discover how to use financial, operational, and clinical benchmarks to spot growth opportunities and fix what slows your clinic down. Track common metrics and compare results over a specific period with practical benchmarking and healthcare benchmarking.

helping retirees navigate the medical system
helping retirees navigate the medical system
A guide for helping retirees navigate the healthcare system

The US Healthcare system can be challenging for many patients, especially retirees. Learn how to assist older patients with medicare and other medical challenges.

Doctor implementing email marketing best practices
Doctor implementing email marketing best practices
Healthcare email marketing best practices for doctors

Succeed with email marketing in healthcare by following these 10 tips for independent practices.

Physician and medical practice manager read about ways to attract new patients
Physician and medical practice manager read about ways to attract new patients
32 proven growth strategies to get more patients in 2026

Get new patients and grow your practice with these digital strategies.

Physician facing burnout from documentation
Physician facing burnout from documentation
How documentation became the leading cause of physician burnout

EHR documentation drives physician burnout by consuming clinical time. See how smarter workflows help providers reclaim their day and focus on patients.

best podcasts for doctors
best podcasts for doctors
8 best podcasts for doctors and healthcare providers

Stay current with healthcare and business with some of the best medical podcasts for doctors.

hand of medical professional using calculator
hand of medical professional using calculator
The true cost of medical billing

From unexpected fees to AI adoption, what’s changing in healthcare medical billing costs and medical billing services?

Biller smiles in office after applying medical billing automation strategies
Biller smiles in office after applying medical billing automation strategies
How medical billing automation can maximize efficiency: 4 strategies for billing companies

Find out how automation can help your billing company optimize operations, reduce errors, and free up staff for higher-value work.

psychiatrist experiencing burnout with patient
psychiatrist experiencing burnout with patient
Psychiatrist burnout rates: What the latest research reveals

Explore psychiatrist burnout data from Tebra’s 2025 survey, the top symptoms and drivers, and practice-level changes that reduce after-hours charting.

Doctor sits at computer displaying primary care physician burnout
Doctor sits at computer displaying primary care physician burnout
Primary care under pressure: What 2025 burnout data reveals

See what 2025 survey data shows about primary care physician burnout, what drives it, and which documentation and inbox fixes practices can try.

Doctor smiles at child patient and parent after reading about pediatrician burnout
Doctor smiles at child patient and parent after reading about pediatrician burnout
Why pediatricians face burnout from documentation and care demands

Pediatrician burnout fell to 35% in 2025, yet documentation, parent demands, and low pay still drive it. See the data and practical fixes for small practices.

Physician looks out window demonstrating emotional fatigue in medicine
Physician looks out window demonstrating emotional fatigue in medicine
Emotional fatigue in medicine: What’s beneath the surface of physician burnout?

Learn what drives emotional fatigue in your practice and find actionable solutions to reduce burnout at its source.

Doomscrolling is one of several harmful physician burnout coping mechanisms.
Doomscrolling is one of several harmful physician burnout coping mechanisms.
Physician burnout coping mechanisms: Healthy vs. unhealthy responses in private practice

While most physicians have at least one healthy coping strategy, 53% admit to at least one unhealthy behavior.

female physician experiencing burnout
female physician experiencing burnout
Survey data shows women physicians carry greater burnout burden: Understanding the divide

Women physicians report higher burnout than men. See survey data on documentation load, the second shift, and pay gaps, plus steps practices can take.

Physician who uses electronic claims submission for timely filing
Physician who uses electronic claims submission for timely filing
Electronic claims submission tips: Getting paid faster

Use these tips to streamline claims processing and enhance accuracy, allowing your practice to submit clean claims more efficiently and strengthen reimbursement without adding unnecessary workload.

a Black doctor using a tablet to take steps to protect patient privacy
a Black doctor using a tablet to take steps to protect patient privacy
4 steps to protect patient privacy you can implement right now

Regulatory compliance, internal audits, secure software, and patient education are all foundational to protect patient privacy.

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