Jean Lee, managing editor at The Intake

Jean Lee is a content expert with a background in journalism and marketing, driven by a passion for storytelling that inspires and informs. As the managing editor of The Intake, she is committed to supporting independent practices with content, insights, and resources tailored to help them navigate challenges and succeed in today’s evolving healthcare landscape.

  • Bachelor of Arts, sociology and media studies, University of California, Berkeley

Latest in Jean Lee, managing editor at The Intake

A couple sitting together on a couch, reviewing healthcare information on a tablet in a bright living room.
A couple sitting together on a couch, reviewing healthcare information on a tablet in a bright living room.
How patients choose and drop doctors in a digital-first healthcare system

Today’s patients expect more than just good care — they want convenience, connection, digital access, and a doctor with a five-star rating.

Middle-aged man sitting indoors, holding a coffee mug and looking at his smartphone in a bright, modern setting.
Middle-aged man sitting indoors, holding a coffee mug and looking at his smartphone in a bright, modern setting.
How patients and providers use ChatGPT in care

New research captures what happens when patients bring AI into care and how providers are responding within real-world clinical workflows and continuity of care.

Physician sits near window demonstrating emergency medicine burnout
Physician sits near window demonstrating emergency medicine burnout
Always on alert: Why burnout is so common in emergency medicine

Tebra survey data reveals statistical causes as well as real-world solutions for emergency medicine burnout.

Client speaking with provider experiencing mental health therapist burnout
Client speaking with provider experiencing mental health therapist burnout
The emotional and cognitive load driving burnout in mental health therapy

Tebra’s data shows how emotional labor, cognitive load, difficult patients, and admin work contribute to burnout among mental health therapists.

Physician sitting at desk with hand in head experiencing cardiologist burnout
Physician sitting at desk with hand in head experiencing cardiologist burnout
Buried in bureaucracy: How administrative work is driving burnout in cardiology

Cardiology practices are losing valuable patient care time to paperwork — here’s what’s driving burnout and how leading practices are fighting back.

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female physician experiencing burnout
female physician experiencing burnout
Survey data shows women physicians carry greater burnout burden: Understanding the divide

We explore reasons why women physicians face significantly higher burnout rates and potential solutions.

Tebra AI Smart Staff helping providers gain a competitive edge
Tebra AI Smart Staff helping providers gain a competitive edge
Your guide to Tebra’s AI tools for private practice

Discover how AI Smart Staff tackles documentation, reputation management, and monitoring patient feedback — allowing you to focus on patient care.

medical billing clients with Tebra
medical billing clients with Tebra
How to get medical billing clients (and scale faster) with Tebra

Mastering client acquisition requires both strong sales fundamentals and the right technology partner.

Patient appointment scheduling lifts the burden on practices.
Patient appointment scheduling lifts the burden on practices.
Effective patient scheduling systems: Benefits and best practices

The most effective scheduling systems reduce manual work, improve accuracy, and create a convenient, seamless experience.

Physician and medical practice manager read about ways to attract new patients
Physician and medical practice manager read about ways to attract new patients
32 proven growth strategies to get more patients in 2026

Get new patients and grow your practice with these digital strategies.

two healthcare professionals, one in a wheelchair and one standing, brainstorming how to boost patient engagement
two healthcare professionals, one in a wheelchair and one standing, brainstorming how to boost patient engagement
How to keep patients engaged in their healthcare journey

Better patient engagement requires a patient-centric approach. Develop yours with an active strategy to remove barriers, support engagement, and maintain it over time.

Billing statement and stethoscope with revenue cycle management healthcare news
Billing statement and stethoscope with revenue cycle management healthcare news
Healing or hurting? The impact of healthcare costs on patient well-being

Patients and medical professionals weigh in on healthcare affordability and how the economy can affect well-being.

prescription medication bottle with blurry provider in background
prescription medication bottle with blurry provider in background
Do lower prices make generic medications the top choice for Americans?

Exploring cost savings, perceived effectiveness, and the role of medication type in American buying habits.

doctors in clinic setting looking at charts together
doctors in clinic setting looking at charts together
Hypergrowth in healthcare: How marketing teams can thrive

Learn how healthcare companies scale strategies during rapid expansion.

A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
Why patients miss appointments — and how practices can help

No-shows and canceled appointments are costing practices over $22,000 per year.

Medical office manager calculates reimbursements after learning how practices can get paid with new credit reporting
Medical office manager calculates reimbursements after learning how practices can get paid with new credit reporting
How practices can get paid in the new era of credit reporting

With increasing legislation around banning overdue medical bills from credit reports, practices must adapt to a patient-centric payment strategy. Learn how improved communication, flexible options, and digital tools can drive faster payments and stronger financial health.

Doctor smiles at child patient and parent after reading about pediatrician burnout
Doctor smiles at child patient and parent after reading about pediatrician burnout
Why pediatricians face burnout from documentation and care demands

Tebra survey data shows documentation burden, high care demands, and compensation gaps contribute to pediatrician burnout. Learn why these pressures uniquely affect pediatrics.

psychiatrist experiencing burnout with patient
psychiatrist experiencing burnout with patient
Psychiatrist burnout rates: What the latest research reveals

Tebra survey data shows patient demands and low compensation contribute to burnout in psychiatry, even as psychiatrists maintain strong commitment to patient care.

Doctor sits at computer displaying primary care physician burnout
Doctor sits at computer displaying primary care physician burnout
Primary care under pressure: What 2025 burnout data reveals

New physician burnout statistics, causes, and solutions from Tebra’s 2025 survey

Mother and child patient with family medicine physician
Mother and child patient with family medicine physician
Burnout in family medicine: The weight of patient complexity

Tebra survey data shows how patient complexity and bureaucratic tasks contribute to burnout in family medicine.

Doomscrolling is one of several harmful physician burnout coping mechanisms.
Doomscrolling is one of several harmful physician burnout coping mechanisms.
Physician burnout coping mechanisms: Healthy vs. unhealthy responses in private practice

While most physicians have at least one healthy coping strategy, 53% admit to at least one unhealthy behavior.

Physician facing burnout from documentation
Physician facing burnout from documentation
How documentation became the leading cause of physician burnout

When documentation consumes the clinical day, burnout follows. Here’s how modern EHR workflows help private practices take back control.

Woman wearing glasses sits at a desk using a laptop, focused on reviewing healthcare or medical billing information in a bright, modern workspace.
Woman wearing glasses sits at a desk using a laptop, focused on reviewing healthcare or medical billing information in a bright, modern workspace.
Medical price transparency: How cost confusion delays care

Unexpected medical bills are causing patients to delay care, avoid treatment, and question their understanding about healthcare costs and coverage transitions.

Physician looks out window demonstrating emotional fatigue in medicine
Physician looks out window demonstrating emotional fatigue in medicine
Emotional fatigue in medicine: What’s beneath the surface of physician burnout?

Learn what drives emotional fatigue in your practice and find actionable solutions to reduce burnout at its source.

Smiling female doctor with a stethoscope talks to an older woman patient in a medical office.
Smiling female doctor with a stethoscope talks to an older woman patient in a medical office.
The scamdemic: How fake healthcare messages are eroding patient trust and disrupting continuity of care

Healthcare scams are rising. New data shows how fake doctor messages disrupt continuity of care, increase no-shows, and strain medical practice operations.

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