Meet the Tebra AI Smart Staff: Our AI vision for medical practices

Private practices are drowning in administrative work. Tebra research shows that providers spend nearly 30 minutes documenting care for every hour with patients — often extending into after-hours work that fuels record-high burnout. Meanwhile, online reputation management and patient communication demands continue to grow, pulling staff away from core responsibilities.

What if AI could give you those hours back?

We're proud to introduce the Tebra AI Smart Staff: a portfolio of AI-powered tools designed to reduce administrative burden, streamline operations, and free you to focus on patient care.

Administrative overload has become a defining challenge for modern practices. 48% of respondents say they want to see automatic AI-driven note generation from patient visits in their EHR, according to Tebra’s 2025 market study. Meanwhile, 65% believe AI solutions should be developed by their EHR vendor and built into workflows, not bolted on as separate systems.

We designed our AI Smart Staff to empower independent practices with tools that function like a reliable team member — tools that are focused, fast, integrated into workflows, and built to support the humans who care for patients.

Our AI Smart Staff includes 3 essential functions to tackle your biggest time drains: documentation, reputation management, and monitoring patient feedback.

Clinical note-taking remains one of the biggest time drains for providers. AI Note Assist significantly reduces that burden and generates notes in minutes — not hours. Using ambient listening and natural language processing, this tool captures provider-patient conversations and generates HIPAA-compliant structured notes in less than a minute.

"My notes used to take 30 to 60 minutes because they would be so detailed. With the Tebra AI Note Assist, each of my notes today took not even 5 minutes," Angela Davis-Taylor, FNP-C, INHC, of Daisy Family Health Care, says.

AI Note Assist supports multiple note formats, including:

The system also suggests ICD-10 codes based on key conversation points in the assessment section, helping streamline coding accuracy and billing.

Key benefits:

"What I like about the AI Note Assist is I can do small talk with my patient and the AI can pick up the parts of the conversation that matter the most, and filter out what's irrelevant. So I feel like I can be myself in the room, which is comforting," adds Erica Cheshire, ANP-BC, of Beaumont WELLness for Women.

Online reviews have become a major driver of patient acquisition and trust. According to BrightLocal research, 97% of consumers read online reviews before making a booking decision and 89% of consumers read businesses' responses to reviews.

However, keeping up with review responses can be time-consuming and often inconsistent. Tebra's AI Review Replies helps practices manage their online reputation at scale by generating personalized, HIPAA-compliant responses in seconds to reviews that patients submit on Google.

Additional key benefits:

This AI-powered assistant ensures that you acknowledge every patient voice without pulling your team away from patient care. AI Review Replies lives in a centralized dashboard within the Tebra EHR or the Patient Experience platform — allowing your workflows to stay within one platform rather than having them separate.

Reviews contain more than star ratings — they contain patterns, patient sentiment, and clues about what is (or isn’t) working in your practice. Tebra's AI Review Insights analyzes patient reviews across platforms and surfaces the most common themes affecting your reputation across scheduling, wait times, staff, communication, and care.

Key benefits:

With AI Review Insights, you no longer have to struggle with consolidating and figuring out how to act on patient feedback. You'll have a clear, data-driven roadmap for increasing patient satisfaction, improving your practice operations, and supporting your online reputation.

The Tebra AI Smart Staff was developed with one audience in mind: private healthcare practices. Unlike hospitals or large health systems, small practices often don't have in-house IT teams or large administrative departments. That's why every AI Smart Staff tool is:

"We have a provider who has wanted to retire for years [...] and the AI Note Assist turned it around for her. She feels that with this, she can continue working. It was huge for her," John Ferren, IT Systems Administrator at Grace Women's Clinic, says.

Whether you're a solo provider, a mental health group, or a multi-specialty clinic, AI Smart Staff meets you where you are — and grows with your needs. 

Documentation overload, missed follow-ups, online review fatigue, burnout, and staffing gaps don't have to define your practice's future. Practices implementing AI now are gaining competitive advantages: better provider satisfaction, improved patient engagement, and measurable time savings. 

At Tebra, we're building AI to solve the real problems that practice owners, providers, and staff face every day. By deploying the right tools thoughtfully and ethically, AI can relieve pressure, enhance performance, and give you more time to do what you do best: care for patients.

Ready to reduce your mental load and streamline your workflows? Speak to an expert today about how Tebra's AI Smart Staff can help you take back control of your day and your time.