Jean Lee, managing editor at The Intake

Unexpected medical bills are causing patients to delay care, avoid treatment, and question their understanding about healthcare costs and coverage transitions.

Many patients delay care when their provider is out. Learn how private practices can better support continuity and trust.

New research captures what happens when patients bring AI into care and how providers are responding within real-world clinical workflows and continuity of care.

Why patients change providers, the real-world impacts on patient trust and practice efficiency and how digital healthcare solutions reduce friction.

Today’s patients expect more than just good care — they want convenience, connection, digital access, and a doctor with a five-star rating.

Online reputation signals—star ratings, recency, response tone, and review volume—now function as decision shortcuts for patients comparing specialists and locations across Google, Healthgrades, Zocdoc, and Yelp.

The US Healthcare system can be challenging for many patients, especially retirees. Learn how to assist older patients with medicare and other medical challenges.

Find out how automation can help your billing company optimize operations, reduce errors, and free up staff for higher-value work.

Learn the factors behind long waits for medical care and strategies to improve the appointment process.

Take this 2-minute quiz to determine your team’s digital readiness — and learn how automation can streamline your practice.

The most effective scheduling systems reduce manual work, improve accuracy, and create a convenient, seamless experience.

This Fullscript integration helps you recommend, deliver, and manage high-quality‬‭ supplements in one streamlined experience.

Patients and medical professionals weigh in on healthcare affordability and how the economy can affect well-being.

With increasing legislation around banning overdue medical bills from credit reports, practices must adapt to a patient-centric payment strategy. Learn how improved communication, flexible options, and digital tools can drive faster payments and stronger financial health.

Tebra survey data shows how patient complexity and bureaucratic tasks contribute to burnout in family medicine.

While most physicians have at least one healthy coping strategy, 53% admit to at least one unhealthy behavior.

Learn what drives emotional fatigue in your practice and find actionable solutions to reduce burnout at its source.

This 2026 health observances calendar is your go-to resource for planning campaigns that engage patients, promote preventive care, and elevate your practice’s role in the community.

Check in with your processes and people to prevent billing errors, cut claim denials, and protect your revenue cycle and workflows.

A sliding free scale is a pricing system where the cost of a product or service is adjusted based on a customer’s ability to pay, typically determined by their income.

Learn how to improve payment tracking, prevent underpaid claims in medical billing, and protect reimbursement.

Modifier 33 and modifier PT affect medical claims processing for colorectal screening and related services.

Onboard new practice clients with a clear onboarding process that creates a strong first impression and delivers a smoother onboarding experience from intake to first claims.

Regulatory compliance, internal audits, secure software, and patient education are all foundational to protect patient privacy.

Discover how top billing companies build resilience without bigger budgets — through smart systems, clear processes, and strategic automation.