Jean Lee, managing editor at The Intake

Jean Lee is a content expert with a background in journalism and marketing, driven by a passion for storytelling that inspires and informs. As the managing editor of The Intake, she is committed to supporting independent practices with content, insights, and resources tailored to help them navigate challenges and succeed in today’s evolving healthcare landscape.

  • Bachelor of Arts, sociology and media studies, University of California, Berkeley

Latest in Jean Lee, managing editor at The Intake

US search trend data for medical symptoms and advice
US search trend data for medical symptoms and advice
Online medical advice: How Google and TikTok are shaping patient behaviors

Explore the impact of digital searches on health concerns and the growing reliance on online advice over traditional medical consultations.

Three healthcare professionals, including a physician and two clinicians in scrubs, reviewing information together on a tablet in a clinical setting.
Three healthcare professionals, including a physician and two clinicians in scrubs, reviewing information together on a tablet in a clinical setting.
Preventive care trends in healthcare today

More providers are embracing prevention-first approaches, but many feel undertrained and unsupported in applying core lifestyle medicine pillars within their current continuity of care models.

Microdosing GLP-1 medications: A new weight-loss trend?

New data from Tebra highlights who’s microdosing, why, and the mixed reactions about this approach.

A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
Why patients miss appointments — and how practices can help

No-shows and canceled appointments are costing practices over $22,000 per year.

two healthcare professionals, one in a wheelchair and one standing, brainstorming how to boost patient engagement
two healthcare professionals, one in a wheelchair and one standing, brainstorming how to boost patient engagement
How to keep patients engaged in their healthcare journey

Better patient engagement requires a patient-centric approach. Develop yours with an active strategy to remove barriers, support engagement, and maintain it over time.

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A healthcare professional discussing a chart with a patient in a clinical setting.
A healthcare professional discussing a chart with a patient in a clinical setting.
The silent struggle: Why patients hesitate to ask about GLP-1 medications

Many patients want to ask their doctors about GLP-1 medications — but over half are staying silent.

healthcare struggles after a move
healthcare struggles after a move
Finding a new healthcare provider after a move can be a struggle

New research finds Americans face significant delays in medical care after relocating

A middle-aged male doctor in a white coat gently consoles a young female patient in a hospital gown, seated on an exam table in a brightly lit medical room.
A middle-aged male doctor in a white coat gently consoles a young female patient in a hospital gown, seated on an exam table in a brightly lit medical room.
Why patients are skipping specialty care and how practices can adapt

Rising costs and financial uncertainty are causing patients to delay care, but digital solutions may help specialty providers keep appointments on the books.

Header image for Healthcare Subscription Models: Are Patients Ready for It?
Header image for Healthcare Subscription Models: Are Patients Ready for It?
Healthcare subscription models: Are patients ready for it?

Exploring patient interest, concerns, and trust in subscription-based healthcare.

tax refunds and healthcare costs
tax refunds and healthcare costs
2024 survey unveils tax refunds’ role in covering healthcare costs

Americans share how a healthcare tax refund fits into real budgets in 2024, from rising health coverage costs to overdue bills. Our survey looks at the practical ways people use a tax return to keep up with healthcare expenses without delaying routine or needed care.

Thumbnail image from Tebra featuring a nurse in scrubs holding a tablet, with a blurred background of medical staff, highlighting themes of reflection and stress in the nursing profession.
Thumbnail image from Tebra featuring a nurse in scrubs holding a tablet, with a blurred background of medical staff, highlighting themes of reflection and stress in the nursing profession.
Nursing, burnout and admin strain — would nurses choose the same path?

Stress and limited support are causing many nurses to question whether they’d choose this path again.

A young man standing outside in a park, smiling at his phone while holding a water bottle, with soft greenery blurred in the background.
A young man standing outside in a park, smiling at his phone while holding a water bottle, with soft greenery blurred in the background.
Healthmaxxing IRL: How patients and providers feel about viral wellness extremes

Social media has changed how Americans approach their health – from initial research to secure patient messaging – but not always in ways providers would recommend.

Healthcare provider administering a flu shot to a patient’s upper arm during a clinic visit.
Healthcare provider administering a flu shot to a patient’s upper arm during a clinic visit.
The decline of the flu shot: Where vaccination is dropping and why

Flu vaccination rates have fallen dramatically in recent years, and new research reveals how changing clinical eligibility perceptions and patient access barriers are driving the shift.

GLP-1 Medication in a box
GLP-1 Medication in a box
26% plan to include GLP-1 meds in 2025 goals, led by 37% of Gen Z

Learn how weight-loss drugs are redefining health priorities in the New Year

Smiling female doctor with a stethoscope talks to an older woman patient in a medical office.
Smiling female doctor with a stethoscope talks to an older woman patient in a medical office.
The scamdemic: How fake healthcare messages are eroding patient trust and disrupting continuity of care

Healthcare scams are rising. New data shows how fake doctor messages disrupt continuity of care, increase no-shows, and strain medical practice operations.

A female doctor and an older male patient sit on a couch, reviewing AI healthcare information on a tablet together.
A female doctor and an older male patient sit on a couch, reviewing AI healthcare information on a tablet together.
70% of patients unaware of changing HIPAA Security Rule

As HIPAA rules update in 2025, patients and providers remain divided on privacy, accountability, and trust in health tech.

Perceptions of Suzetrigine: The first “nonaddictive” painkiller

Could this be the safer alternative that patients and healthcare professionals have been waiting for?

Smiling female doctor with a stethoscope talks to an older woman patient in a medical office.
Smiling female doctor with a stethoscope talks to an older woman patient in a medical office.
The year-end healthcare crunch: How deductibles and demand shape patient and professional behavior

Patients are rushing to book last-minute appointments before deductibles reset, while professionals face burnout and holiday disruptions.

The image shows a couple sitting closely together at a table, looking concerned as they review paperwork, with a coffee cup and pen in front of them.
The image shows a couple sitting closely together at a table, looking concerned as they review paperwork, with a coffee cup and pen in front of them.
The Big Beautiful Bill in practice

A new law aims to reform US healthcare, but patients and providers are already reporting more confusion, mistrust, and administrative burden.

Healthcare provider holding a supplement bottle while discussing usage with a patient during a medical consultation.
Healthcare provider holding a supplement bottle while discussing usage with a patient during a medical consultation.
Provider trust in supplements: Continuity of care and risks

Tebra surveyed healthcare providers to learn when supplements fit into continuity of care, which products earn trust, and where misinformation creates real clinical risk.

Woman wearing glasses sits at a desk using a laptop, focused on reviewing healthcare or medical billing information in a bright, modern workspace.
Woman wearing glasses sits at a desk using a laptop, focused on reviewing healthcare or medical billing information in a bright, modern workspace.
Medical price transparency: How cost confusion delays care

Unexpected medical bills are causing patients to delay care, avoid treatment, and question their understanding about healthcare costs and coverage transitions.

Image shows a woman on vacation holding a baby while on a video call with a doctor on her laptop at a wooden table.
Image shows a woman on vacation holding a baby while on a video call with a doctor on her laptop at a wooden table.
Out of office, out of care: How vacation season disrupts healthcare

Many patients delay care when their provider is out. Learn how private practices can better support continuity and trust.

Middle-aged man sitting indoors, holding a coffee mug and looking at his smartphone in a bright, modern setting.
Middle-aged man sitting indoors, holding a coffee mug and looking at his smartphone in a bright, modern setting.
How patients and providers use ChatGPT in care

New research captures what happens when patients bring AI into care and how providers are responding within real-world clinical workflows and continuity of care.

The hidden cost of switching doctors

Why patients change providers, the real-world impacts on patient trust and practice efficiency and how digital healthcare solutions reduce friction.

A couple sitting together on a couch, reviewing healthcare information on a tablet in a bright living room.
A couple sitting together on a couch, reviewing healthcare information on a tablet in a bright living room.
How patients choose and drop doctors in a digital-first healthcare system

Today’s patients expect more than just good care — they want convenience, connection, digital access, and a doctor with a five-star rating.

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