
Jean Lee, managing editor at The Intake
Jean Lee is a content expert with a background in journalism and marketing, driven by a passion for storytelling that inspires and informs. As the managing editor of The Intake, she is committed to supporting independent practices with content, insights, and resources tailored to help them navigate challenges and succeed in today’s evolving healthcare landscape.
Bachelor of Arts, sociology and media studies, University of California, Berkeley
Latest in Jean Lee, managing editor at The Intake
How to reduce medical billing underpayments
Learn how to improve payment tracking, prevent underpaid claims in medical billing, and protect reimbursement.
Coding rules for modifier 33 and modifier PT
Modifier 33 and modifier PT affect medical claims processing for colorectal screening and related services.
How to adopt a sales mindset as a medical biller
By honing sales skills and focusing on providing value, medical billing companies can better demonstrate their worth to potential clients and grow their business.
2024 survey unveils tax refunds’ role in covering healthcare costs
Americans share how a healthcare tax refund fits into real budgets in 2024, from rising health coverage costs to overdue bills. Our survey looks at the practical ways people use a tax return to keep up with healthcare expenses without delaying routine or needed care.
How online reviews shape patient trust, loyalty, and specialist growth in 2025
Online reputation signals—star ratings, recency, response tone, and review volume—now function as decision shortcuts for patients comparing specialists and locations across Google, Healthgrades, Zocdoc, and Yelp.
Onboarding a new practice: A guide for medical billing companies
Onboard new practice clients with a clear onboarding process that creates a strong first impression and delivers a smoother onboarding experience from intake to first claims.
A guide for helping retirees navigate the healthcare system
The US Healthcare system can be challenging for many patients, especially retirees. Learn how to assist older patients with medicare and other medical challenges.
4 steps to protect patient privacy you can implement right now
Regulatory compliance, internal audits, secure software, and patient education are all foundational to protect patient privacy.
What resilient medical billing companies do differently (and how to follow their lead)
Discover how top billing companies build resilience without bigger budgets — through smart systems, clear processes, and strategic automation.
Cheers to health: Medical benefits of Dry January and cutting back on alcohol
A look at the rising trends of Dry January and Damp January and their impact on mental and physical health as revealed by regional interest and healthcare experts.
Cybersecurity in medical billing: Protecting patient data in the age of AI
Cybersecurity has shifted from an IT concern to business-critical priority.
The Big Beautiful Bill in practice
A new law aims to reform US healthcare, but patients and providers are already reporting more confusion, mistrust, and administrative burden.
From HIPAA updates to Medicare audits: How billing leaders are adapting to compliance shifts
Learn how medical billing companies are turning expanding HIPAA enforcement, Medicare Advantage audits, and rising client expectations into competitive advantages.
Online medical advice: How Google and TikTok are shaping patient behaviors
Explore the impact of digital searches on health concerns and the growing reliance on online advice over traditional medical consultations.
The silent struggle: Why patients hesitate to ask about GLP-1 medications
Many patients want to ask their doctors about GLP-1 medications — but over half are staying silent.
The hidden cost of switching doctors
Why patients change providers, the real-world impacts on patient trust and practice efficiency and how digital healthcare solutions reduce friction.
The mental health playlist: What songs help patients through tough times?
Discover which songs, artists, and genres patients turn to most when they’re struggling.
Mental healthcare costs, challenges, and consequences
Analyzing the true cost and accessibility of mental healthcare for Americans
Hidden threats in your health-related Google searches
Explore the hidden cyber risks in common health searches and learn how to protect yourself while seeking medical information online.
Healing harmonies: Top music for mental health
People often listen to these artists and genres to support their mental health and well-being
26% plan to include GLP-1 meds in 2025 goals, led by 37% of Gen Z
Learn how weight-loss drugs are redefining health priorities in the New Year
Misleading medical advice on TikTok: Separating fact from fiction
Recent Tebra research reveals a startling amount of misleading medical advice on TikTok, raising concerns about the potential impact on healthcare decisions.
Finding a new healthcare provider after a move can be a struggle
New research finds Americans face significant delays in medical care after relocating
Dr. AI? How artificial intelligence is transforming the patient-provider dynamic
Explore AI’s impact on patient care, practices, and the future of healthcare through expert insights and real-world findings.
Perceptions of Suzetrigine: The first “nonaddictive” painkiller
Could this be the safer alternative that patients and healthcare professionals have been waiting for?
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