
Jean Lee, managing editor at The Intake
Jean Lee is a content expert with a background in journalism and marketing, driven by a passion for storytelling that inspires and informs. As the managing editor of The Intake, she is committed to supporting independent practices with content, insights, and resources tailored to help them navigate challenges and succeed in today’s evolving healthcare landscape.
Bachelor of Arts, sociology and media studies, University of California, Berkeley
Latest in Jean Lee, managing editor at The Intake
The complete guide to medical coding systems: All about ICD-10 and other codes you should know
When a simple coding error can cost thousands for a returning patient, there’s a lot on the line.
From HIPAA updates to Medicare audits: How billing leaders are adapting to compliance shifts
Learn how medical billing companies are turning expanding HIPAA enforcement, Medicare Advantage audits, and rising client expectations into competitive advantages.
TRVU and RVU: How to analyze reimbursement and profitability
Use relative value units (RVUs) to compare services and sharpen reimbursement across every payer, guiding each provider and everyday practice management decisions.
How to get medical billing clients (and scale faster) with Tebra
Mastering client acquisition requires both strong sales fundamentals and the right technology partner.
AI and automation in medical billing: Separating hype from reality
Understanding the differences between automation and AI is pivotal for making smart investments that deliver long-term value for your billing company.
How to adopt a sales mindset as a medical biller
By honing sales skills and focusing on providing value, medical billing companies can better demonstrate their worth to potential clients and grow their business.
How to benchmark KPIs to measure and improve your clinic’s performance (+ free worksheet)
Discover how to use financial, operational, and clinical benchmarks to spot growth opportunities and fix what slows your clinic down. Track common metrics and compare results over a specific period with practical benchmarking and healthcare benchmarking.
Dr. AI? How artificial intelligence is transforming the patient-provider dynamic
Explore AI’s impact on patient care, practices, and the future of healthcare through expert insights and real-world findings.
The mental health playlist: What songs help patients through tough times?
Discover which songs, artists, and genres patients turn to most when they’re struggling.
Finding a new healthcare provider after a move can be a struggle
New research finds Americans face significant delays in medical care after relocating
Why patients are skipping specialty care and how practices can adapt
Rising costs and financial uncertainty are causing patients to delay care, but digital solutions may help specialty providers keep appointments on the books.
Healthcare subscription models: Are patients ready for it?
Exploring patient interest, concerns, and trust in subscription-based healthcare.
2024 survey unveils tax refunds’ role in covering healthcare costs
Americans share how a healthcare tax refund fits into real budgets in 2024, from rising health coverage costs to overdue bills. Our survey looks at the practical ways people use a tax return to keep up with healthcare expenses without delaying routine or needed care.
Nursing, burnout and admin strain — would nurses choose the same path?
Stress and limited support are causing many nurses to question whether they’d choose this path again.
Healthmaxxing IRL: How patients and providers feel about viral wellness extremes
Social media has changed how Americans approach their health – from initial research to secure patient messaging – but not always in ways providers would recommend.
The decline of the flu shot: Where vaccination is dropping and why
Flu vaccination rates have fallen dramatically in recent years, and new research reveals how changing clinical eligibility perceptions and patient access barriers are driving the shift.
When AI becomes indispensable: How ChatGPT is reshaping healthcare workflows and mental health
AI is changing the face of healthcare, not just operationally, but emotionally. Tebra surveyed 301 healthcare professionals to understand how deeply tools like ChatGPT have become embedded in daily clinical work. What emerged was a picture of growing reliance, hidden emotional ties, and an evolving digital ecosystem that’s both helpful and, at times, unsettling. For […]
26% plan to include GLP-1 meds in 2025 goals, led by 37% of Gen Z
Learn how weight-loss drugs are redefining health priorities in the New Year
The scamdemic: How fake healthcare messages are eroding patient trust and disrupting continuity of care
Healthcare scams are rising. New data shows how fake doctor messages disrupt continuity of care, increase no-shows, and strain medical practice operations.
70% of patients unaware of changing HIPAA Security Rule
As HIPAA rules update in 2025, patients and providers remain divided on privacy, accountability, and trust in health tech.
Do lower prices make generic medications the top choice for Americans?
Exploring cost savings, perceived effectiveness, and the role of medication type in American buying habits.
Perceptions of Suzetrigine: The first “nonaddictive” painkiller
Could this be the safer alternative that patients and healthcare professionals have been waiting for?
The year-end healthcare crunch: How deductibles and demand shape patient and professional behavior
Patients are rushing to book last-minute appointments before deductibles reset, while professionals face burnout and holiday disruptions.
The Big Beautiful Bill in practice
A new law aims to reform US healthcare, but patients and providers are already reporting more confusion, mistrust, and administrative burden.
Provider trust in supplements: Continuity of care and risks
Tebra surveyed healthcare providers to learn when supplements fit into continuity of care, which products earn trust, and where misinformation creates real clinical risk.
Stay Ahead with Expert Healthcare & Billing Insights
Get the latest industry updates, financial tips, and expert strategies — delivered straight to your inbox.









































