Jean Lee, managing editor at The Intake

Jean Lee is a content expert with a background in journalism and marketing, driven by a passion for storytelling that inspires and informs. As the managing editor of The Intake, she is committed to supporting independent practices with content, insights, and resources tailored to help them navigate challenges and succeed in today’s evolving healthcare landscape.

  • Bachelor of Arts, sociology and media studies, University of California, Berkeley

Latest in Jean Lee, managing editor at The Intake

The mental health playlist: What songs help patients through tough times?

Discover which songs, artists, and genres patients turn to most when they’re struggling.

patient coming to dentist after admiring practice’s effective dental website design
patient coming to dentist after admiring practice’s effective dental website design
Dental website design: 11 ways to improve your site

The best dental websites include design elements such as easy navigation and clear calls to action. Learn other ways to make sure prospective patients engage with your website.

Physician sitting at desk with hand in head experiencing cardiologist burnout
Physician sitting at desk with hand in head experiencing cardiologist burnout
Buried in bureaucracy: How administrative work is driving burnout in cardiology

Cardiology practices are losing valuable patient care time to paperwork — here’s what’s driving burnout and how leading practices are fighting back.

Tebra AI Smart Staff helping providers gain a competitive edge
Tebra AI Smart Staff helping providers gain a competitive edge
Your guide to Tebra’s AI tools for private practice

Discover how AI Smart Staff tackles documentation, reputation management, and monitoring patient feedback — allowing you to focus on patient care.

Medical office manager calculates reimbursements after learning how practices can get paid with new credit reporting
Medical office manager calculates reimbursements after learning how practices can get paid with new credit reporting
How practices can get paid in the new era of credit reporting

With increasing legislation around banning overdue medical bills from credit reports, practices must adapt to a patient-centric payment strategy. Learn how improved communication, flexible options, and digital tools can drive faster payments and stronger financial health.

Get expert tips, guides, and valuable insights for your medical practice
Physician sits near window demonstrating emergency medicine burnout
Physician sits near window demonstrating emergency medicine burnout
Always on alert: Why burnout is so common in emergency medicine

Tebra survey data reveals statistical causes as well as real-world solutions for emergency medicine burnout.

Client speaking with provider experiencing mental health therapist burnout
Client speaking with provider experiencing mental health therapist burnout
The emotional and cognitive load driving burnout in mental health therapy

Tebra’s data shows how emotional labor, cognitive load, difficult patients, and admin work contribute to burnout among mental health therapists.

Patient appointment scheduling lifts the burden on practices.
Patient appointment scheduling lifts the burden on practices.
Effective patient scheduling systems: Benefits and best practices

The most effective scheduling systems reduce manual work, improve accuracy, and create a convenient, seamless experience.

Medical biller team works together exemplifying what resilient billing companies do differently
Medical biller team works together exemplifying what resilient billing companies do differently
What resilient medical billing companies do differently (and how to follow their lead)

Discover how top billing companies build resilience without bigger budgets — through smart systems, clear processes, and strategic automation.

How billing leaders are adapting to compliance shifts
How billing leaders are adapting to compliance shifts
From HIPAA updates to Medicare audits: How billing leaders are adapting to compliance shifts

Learn how medical billing companies are turning expanding HIPAA enforcement, Medicare Advantage audits, and rising client expectations into competitive advantages.

Tebra's Fullscript integration makes it easier to manage patients' supplements
Tebra's Fullscript integration makes it easier to manage patients' supplements
Tebra’s Fullscript integration: Professional supplement management built into your EHR

This Fullscript integration helps you recommend, deliver, and manage high-quality‬‭ supplements in one streamlined experience.

medical billing clients with Tebra
medical billing clients with Tebra
How to get medical billing clients (and scale faster) with Tebra

Mastering client acquisition requires both strong sales fundamentals and the right technology partner.

medical billing staff practicing cybersecurity to protect patient data
medical billing staff practicing cybersecurity to protect patient data
Cybersecurity in medical billing: Protecting patient data in the age of AI

Cybersecurity has shifted from an IT concern to business-critical priority.

AI and automation in medical billing
AI and automation in medical billing
AI and automation in medical billing: Separating hype from reality

Understanding the differences between automation and AI is pivotal for making smart investments that deliver long-term value for your billing company.

Medical biller working at dual monitors in office
Medical biller working at dual monitors in office
How to adopt a sales mindset as a medical biller

By honing sales skills and focusing on providing value, medical billing companies can better demonstrate their worth to potential clients and grow their business.

2026 healthcare observances
2026 healthcare observances
Complete 2026 calendar of health observances and holidays in the United States

This 2026 health observances calendar is your go-to resource for planning campaigns that engage patients, promote preventive care, and elevate your practice’s role in the community.

ICD-10 codes explained
ICD-10 codes explained
The complete guide to medical coding systems: All about ICD-10 and other codes you should know

When a simple coding error can cost thousands for a returning patient, there’s a lot on the line.

modifier 33
modifier 33
Coding rules for modifier 33 and modifier PT

Modifier 33 and modifier PT affect medical claims processing for colorectal screening and related services.

Smiling professional working at a laptop in a bright office, analyzing financial data with documents and a smartphone on the desk.
Smiling professional working at a laptop in a bright office, analyzing financial data with documents and a smartphone on the desk.
How to reduce medical billing underpayments

Learn how to improve payment tracking, prevent underpaid claims in medical billing, and protect reimbursement.

Determine how to attract patients to a medical practice with a blog and social media
Determine how to attract patients to a medical practice with a blog and social media
How to attract patients with your medical practice blog and social media channels

Having an online presence is vital for a successful medical practice. Discover proven strategies for reaching your target patient demographic.

Photo of physician and patient representing private equity medical practice
Photo of physician and patient representing private equity medical practice
Private equity firms and their impact on private practices: A deep dive

Equity firms are buying out private medical providers at record rates. We surveyed over 610 people and 360 practitioners about the impact on healthcare.

A medical professional reviewing patient information on a clipboard in a well-lit, organized office, symbolizing focus and quality care.
A medical professional reviewing patient information on a clipboard in a well-lit, organized office, symbolizing focus and quality care.
TRVU and RVU: How to analyze reimbursement and profitability

Use relative value units (RVUs) to compare services and sharpen reimbursement across every payer, guiding each provider and everyday practice management decisions.

Mother and child patient with family medicine physician
Mother and child patient with family medicine physician
Burnout in family medicine: The weight of patient complexity

Tebra survey data shows how patient complexity and bureaucratic tasks contribute to burnout in family medicine.

hero image of person looking up health-related search terms
hero image of person looking up health-related search terms
Hidden threats in your health-related Google searches

Explore the hidden cyber risks in common health searches and learn how to protect yourself while seeking medical information online.

older femme person listening to music in headphones
older femme person listening to music in headphones
Healing harmonies: Top music for mental health

People often listen to these artists and genres to support their mental health and well-being

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