Jean Lee, managing editor at The Intake

Rising costs and financial uncertainty are causing patients to delay care, but digital solutions may help specialty providers keep appointments on the books.

Private practices are adopting AI-powered tools to ease workloads and improve care, but concerns remain.

Exploring patient interest, concerns, and trust in subscription-based healthcare.

Americans share how a healthcare tax refund fits into real budgets in 2024, from rising health coverage costs to overdue bills. Our survey looks at the practical ways people use a tax return to keep up with healthcare expenses without delaying routine or needed care.

Stress and limited support are causing many nurses to question whether they’d choose this path again.

Social media has changed how Americans approach their health – from initial research to secure patient messaging – but not always in ways providers would recommend.

Flu vaccination rates have fallen dramatically in recent years, and new research reveals how changing clinical eligibility perceptions and patient access barriers are driving the shift.

AI is changing the face of healthcare, not just operationally, but emotionally. Tebra surveyed 301 healthcare professionals to understand how deeply tools like ChatGPT have become embedded in daily clinical work. What emerged was a picture of growing reliance, hidden emotional ties, and an evolving digital ecosystem that’s both helpful and, at times, unsettling. For […]

Learn how weight-loss drugs are redefining health priorities in the New Year

Healthcare scams are rising. New data shows how fake doctor messages disrupt continuity of care, increase no-shows, and strain medical practice operations.

As HIPAA rules update in 2025, patients and providers remain divided on privacy, accountability, and trust in health tech.

Exploring cost savings, perceived effectiveness, and the role of medication type in American buying habits.

Could this be the safer alternative that patients and healthcare professionals have been waiting for?

Patients are rushing to book last-minute appointments before deductibles reset, while professionals face burnout and holiday disruptions.

A new law aims to reform US healthcare, but patients and providers are already reporting more confusion, mistrust, and administrative burden.

Tebra surveyed healthcare providers to learn when supplements fit into continuity of care, which products earn trust, and where misinformation creates real clinical risk.

Unexpected medical bills are causing patients to delay care, avoid treatment, and question their understanding about healthcare costs and coverage transitions.

Many patients delay care when their provider is out. Learn how private practices can better support continuity and trust.

New research captures what happens when patients bring AI into care and how providers are responding within real-world clinical workflows and continuity of care.

Why patients change providers, the real-world impacts on patient trust and practice efficiency and how digital healthcare solutions reduce friction.

Today’s patients expect more than just good care — they want convenience, connection, digital access, and a doctor with a five-star rating.

Discover how AI Smart Staff tackles documentation, reputation management, and monitoring patient feedback — allowing you to focus on patient care.

Online reputation signals—star ratings, recency, response tone, and review volume—now function as decision shortcuts for patients comparing specialists and locations across Google, Healthgrades, Zocdoc, and Yelp.

The US Healthcare system can be challenging for many patients, especially retirees. Learn how to assist older patients with medicare and other medical challenges.

Cardiology practices are losing valuable patient care time to paperwork — here’s what’s driving burnout and how leading practices are fighting back.