Jean Lee, managing editor at The Intake

Jean Lee is a content expert with a background in journalism and marketing, driven by a passion for storytelling that inspires and informs. As the managing editor of The Intake, she is committed to supporting independent practices with content, insights, and resources tailored to help them navigate challenges and succeed in today’s evolving healthcare landscape.

  • Bachelor of Arts, sociology and media studies, University of California, Berkeley

Latest in Jean Lee, managing editor at The Intake

dry january 2024 trends
dry january 2024 trends
Cheers to health: Medical benefits of Dry January and cutting back on alcohol

A look at the rising trends of Dry January and Damp January and their impact on mental and physical health as revealed by regional interest and healthcare experts.

Healthcare worker in scrubs seated at a desk in a medical office, typing on a computer keyboard while looking at the monitor. Office desk has a phone, documents, and desk lamp.
Healthcare worker in scrubs seated at a desk in a medical office, typing on a computer keyboard while looking at the monitor. Office desk has a phone, documents, and desk lamp.
When AI becomes indispensable: How ChatGPT is reshaping healthcare workflows and mental health

AI is changing the face of healthcare, not just operationally, but emotionally. Tebra surveyed 301 healthcare professionals to understand how deeply tools like ChatGPT have become embedded in daily clinical work. What emerged was a picture of growing reliance, hidden emotional ties, and an evolving digital ecosystem that’s both helpful and, at times, unsettling. For […]

medical billing staff practicing cybersecurity to protect patient data
medical billing staff practicing cybersecurity to protect patient data
Cybersecurity in medical billing: Protecting patient data in the age of AI

Cybersecurity has shifted from an IT concern to business-critical priority.

AI and automation in medical billing
AI and automation in medical billing
AI and automation in medical billing: Separating hype from reality

Understanding the differences between automation and AI is pivotal for making smart investments that deliver long-term value for your billing company.

A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
Why patients miss appointments and how practices can help

No-shows and canceled appointments are costing practices over $22,000 per year.

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The image shows a couple sitting closely together at a table, looking concerned as they review paperwork, with a coffee cup and pen in front of them.
The image shows a couple sitting closely together at a table, looking concerned as they review paperwork, with a coffee cup and pen in front of them.
The Big Beautiful Bill in practice

A new law aims to reform US healthcare, but patients and providers are already reporting more confusion, mistrust, and administrative burden.

A female doctor and an older male patient sit on a couch, reviewing information on a tablet together in a calm, home-like setting.
A female doctor and an older male patient sit on a couch, reviewing information on a tablet together in a calm, home-like setting.
70% of patients unaware of changing HIPAA Security Rule

As HIPAA rules update in 2025, patients and providers remain divided on privacy, accountability, and trust in health tech.

Header image for Healthcare Subscription Models: Are Patients Ready for It?
Header image for Healthcare Subscription Models: Are Patients Ready for It?
Healthcare subscription models: Are patients ready for it?

Exploring patient interest, concerns, and trust in subscription-based healthcare.

A doctor in a white coat is speaking with a patient seated across a desk, whose hands are clasped and wearing a smartwatch. A tablet on the desk displays health metrics like sleep tracking and heart rate in a dashboard format.
A doctor in a white coat is speaking with a patient seated across a desk, whose hands are clasped and wearing a smartwatch. A tablet on the desk displays health metrics like sleep tracking and heart rate in a dashboard format.
AI in private practice

Private practices are adopting AI-powered tools to ease workloads and improve care, but concerns remain.

medical practice staff taking readiness for digital convenience quiz
medical practice staff taking readiness for digital convenience quiz
Quiz: Is your medical practice staff ready for digital convenience?

Take this 2-minute quiz to determine your team’s digital readiness — and learn how automation can streamline your practice.

How billing leaders are adapting to compliance shifts
How billing leaders are adapting to compliance shifts
From HIPAA updates to Medicare audits: How billing leaders are adapting to compliance shifts

Learn how medical billing companies are turning expanding HIPAA enforcement, Medicare Advantage audits, and rising client expectations into competitive advantages.

Tebra's Fullscript integration makes it easier to manage patients' supplements
Tebra's Fullscript integration makes it easier to manage patients' supplements
Tebra’s Fullscript integration: Professional supplement management built into your EHR

This Fullscript integration helps you recommend, deliver, and manage high-quality‬‭ supplements in one streamlined experience.

US search trend data for medical symptoms and advice
US search trend data for medical symptoms and advice
Online medical advice: How Google and TikTok are shaping patient behaviors

Explore the impact of digital searches on health concerns and the growing reliance on online advice over traditional medical consultations.

2025 healthcare observances
2025 healthcare observances
Complete 2025 calendar of health observances and holidays in the United States

This 2025 health observances calendar and guide is your go-to resource for planning campaigns that engage patients, promote preventive care, and elevate your practice’s role in the community.

medical billing clients with Tebra
medical billing clients with Tebra
How to get medical billing clients (and scale faster) with Tebra

Mastering client acquisition requires both strong sales fundamentals and the right technology partner.

A healthcare professional discussing a chart with a patient in a clinical setting.
A healthcare professional discussing a chart with a patient in a clinical setting.
The silent struggle: Why patients hesitate to ask about GLP-1 medications

Many patients want to ask their doctors about GLP-1 medications — but over half are staying silent.

A male doctor in a white coat and stethoscope smiles warmly at a female patient while resting a reassuring hand on her shoulder during a consultation.
A male doctor in a white coat and stethoscope smiles warmly at a female patient while resting a reassuring hand on her shoulder during a consultation.
The hidden cost of switching doctors

Why patients change providers, the real-world impacts on patient trust and practice efficiency and how digital healthcare solutions reduce friction.

Biller smiles in office after applying medical billing automation strategies
Biller smiles in office after applying medical billing automation strategies
How medical billing automation can maximize efficiency: 4 strategies for billing companies

Find out how automation can help your billing company optimize operations, reduce errors, and free up staff for higher-value work.

The mental health playlist: What songs help patients through tough times?

Discover which songs, artists, and genres patients turn to most when they’re struggling.

doctor pictured using calculate to calculate mental health services
doctor pictured using calculate to calculate mental health services
Mental healthcare costs, challenges, and consequences

Analyzing the true cost and accessibility of mental healthcare for Americans

doctor holding hand of elderly patient
doctor holding hand of elderly patient
Appointment delays and wait times: A patient and doctor report

Learn the factors behind long waits for medical care and strategies to improve the appointment process.

hero image of person looking up health-related search terms
hero image of person looking up health-related search terms
Hidden threats in your health-related Google searches

Explore the hidden cyber risks in common health searches and learn how to protect yourself while seeking medical information online.

older femme person listening to music in headphones
older femme person listening to music in headphones
Healing harmonies: Top music for mental health

People often listen to these artists and genres to support their mental health and well-being

GLP-1 Medication in a box
GLP-1 Medication in a box
26% plan to include GLP-1 meds in 2025 goals, led by 37% of Gen Z

Learn how weight-loss drugs are redefining health priorities in the New Year

woman watching tiktok medical advice videos
woman watching tiktok medical advice videos
Misleading medical advice on TikTok: Separating fact from fiction

Recent Tebra research reveals a startling amount of misleading medical advice on TikTok, raising concerns about the potential impact on healthcare decisions.

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