The Intake

Insights for those starting, managing, and growing independent healthcare practices

Practice Operations

Optimize your independent practice operations with our tools and insights. Enhance patient interactions, maximize reimbursements, and operate efficiently.

Latest in Practice Operations

Smiling person looks at phone making a Google appointment with a healthcare provider
Smiling person looks at phone making a Google appointment with a healthcare provider
Patients can book directly through Google Appointments

Follow these simple steps to increase your online reach and allow patients to find you — for long-term practice success.

Festive fall decorations are one of the ways to celebrate Thanksgiving for primary care practices
Festive fall decorations are one of the ways to celebrate Thanksgiving for primary care practices
17 ways to celebrate Thanksgiving in your primary care practice

Boost morale for your staff and patients and capture the spirit of the holiday by trying one (or more) of these Thanksgiving celebration ideas.

a patient who knows how to text their doctor
a patient who knows how to text their doctor
Text a doctor? 10 best practices for offices and healthcare clinics

Patients want to know how to text their doctor. Here’s what you need to know about using text to communicate with your patients.

a doctor who has optimized online patient scheduling
a doctor who has optimized online patient scheduling
How to optimize patient communication and scheduling at your medical practice

Maximize the patient experience and your practice’s efficiency by optimizing your patient flow management.

a provider evaluating IPA insurance pros and cons
a provider evaluating IPA insurance pros and cons
What is an Independent Physicians Association?

IPAs can often take some of the risk off your shoulders, provide cost savings, and even lead to some care coordination opportunities.

Get expert tips, guides, and valuable insights for your medical practice
learning the advantages and disadvantages of online medical appointment systems
learning the advantages and disadvantages of online medical appointment systems
The pros and cons of online patient scheduling

Learn about the advantages and disadvantages of offering online appointment scheduling for patients.

a group of doctors determining a healthcare operating budget
a group of doctors determining a healthcare operating budget
Cut costs not corners: Building a healthcare operating budget for medical practices

You’ve spent years preparing to serve others by launching an independent medical practice. Now, it is finally time for that dream to become a reality. But how do you create an inclusive, realistic healthcare operating budget? Structuring this effort for a successful launch and profitable longevity means ensuring your short- and long-term vision goes beyond […]

cyber security is important to keeping medical practice safe
cyber security is important to keeping medical practice safe
4 easy ways to keep your medical practice cyber safe during Cybersecurity Awareness Month

Cybersecurity threats are constantly evolving. These easy-to-implement changes can help protect your business from cybersecurity attacks

a provider who uses medical claims software
a provider who uses medical claims software
Why to consider medical claims software for your new practice

Can billing software do what your staff can’t? Here’s why investing in it is a good business decision.

woman researching medical practice permit needs on computer
woman researching medical practice permit needs on computer
Starting a medical practice? Consider these permits

Getting ready to open your own medical practice? Find out if applying for the following permits should be on your to-do list.

This is an image of a provider looking at a tablet screen in a medical office.
This is an image of a provider looking at a tablet screen in a medical office.
The importance of tools and emerging technology for your new medical practice

Learn what to prioritize when choosing technology for a new medical practice.

Sliding fee sample policy
Sliding fee sample policy
Sample sliding fee schedule policy for medical practices (free)

Use this free sliding fee schedule policy in your independent practice to help patients pay their bills.

medical administrative staff member smiling after reviewing data of improved efficiency
medical administrative staff member smiling after reviewing data of improved efficiency
5 tasks your practice administrative staff shouldn’t have to do any more

Consider ways to say goodbye to tedious tasks and give your employees time back during their day.

doctor and patient communicating
doctor and patient communicating
Communicating effectively throughout the patient journey: A guide for healthcare practices

What should define effective patient communication for practices? A consistent experience that improves each step of the patient path, fostering both acquisition and retention.

marketing for dentists
marketing for dentists
4 dental marketing tasks dentists should delegate 

Entrust other people to handle dental marketing tasks, like building a website and managing ads.

doctor analyzing clean claims in medical billing
doctor analyzing clean claims in medical billing
Clean medical claims: What you need to know for increased revenue

It’s not enough to just be proficient at submitting clean claims. Get the latest trends in medical claims submission from a medical industry expert

Image of doctor looking at tablet to determine what are hsa deductibles for 2024
Image of doctor looking at tablet to determine what are hsa deductibles for 2024
HSA deductibles to increase in 2024: What independent healthcare practices need to know

Learn about what the upcoming HSA deductible increases mean for your patients and practice.

Healthcare professional reads about hcpcs consolidated billing
Healthcare professional reads about hcpcs consolidated billing
Skilled nursing facility consolidated billing enforcement: HCPCS code changes

Healthcare Common Procedure Coding System (HCPCS) codes play a critical role in healthcare billing. Here’s what you need to know about the July 2023 changes.

tax refunds and healthcare costs
tax refunds and healthcare costs
The Empire Plan underwent changes on July 1, 2023

The Empire Plan, a health insurance plan for certain employees in the state of New York, changed on July 1, 2023. Here’s what you need to know.

person looking at medical job posting sites and job boards
person looking at medical job posting sites and job boards
Where to post job ads for your medical practice

Need to staff your medical practice? Find out where to post your job ads, from healthcare job boards to social media sites like LinkedIn and Twitter.

Medical provider reviews online reputation on mobile device
Medical provider reviews online reputation on mobile device
Unlock provider profiles to manage your online reputation

Do you know where your information is online? Discover how to find and optimize your provider profiles and manage your online reputation.

happy doctor looking at revenue cycle management kpis
happy doctor looking at revenue cycle management kpis
Key performance indicators for the revenue cycle

Master the complexities of medical billing. Learn how to evaluate medical billing specialist performance and optimize your revenue cycle through key performance indicators (KPIs)

woman using technology for mental health practice
woman using technology for mental health practice
Is your mental health practice ready for a new era?

Technology can help reduce administrative burdens and provide a more patient-centric experience — allowing mental health practices to deliver more quality care.

Healthcare professional reads about licenses to start your own medical business
Healthcare professional reads about licenses to start your own medical business
Top 3 benefits of collecting payments at the time of service

Time-of-service payments can lead to more predictable revenue. A boon for independent practices.

Get expert tips, guides, and valuable insights for your healthcare practice