The Intake

Insights for those starting, managing, and growing independent healthcare practices

Patient Care

Refine patient care in your private practice with our free, targeted guides, tips, and checklists. Embrace strategies that put patient satisfaction, engagement, and outcome at the forefront.

Latest in Patient Care

physician using tech to provide patient care
physician using tech to provide patient care
Using technology to provide quality patient care at your new practice

Here’s what you need to know to make patient care technology work for you, your patients, and your practice.

doctor smiling and speaking to patient
doctor smiling and speaking to patient
How digital experiences affect patient satisfaction scores

Find out how implementing digital experiences can make a positive impact on patient satisfaction.

Medical office manager dealing with a difficult patient scenarios
Medical office manager dealing with a difficult patient scenarios
How to respond to 3 difficult patient scenarios (with talking scripts)

Give your staff the skills they need to navigate difficult patient scenarios with confidence

Philosophy, process, practice management: What you need for better patient care

Independent providers can provide the best patient care — here’s how.

How to design a patient experience survey: Free download

Learn how to design and send a patient experience survey, and get a free, customizable template to get started today.

doctor treating patient and smiling
doctor treating patient and smiling
What is the patient experience, and why is it important for independent medical practices?

Patient experience impacts all aspects of your practice. Learn how to improve it, including using technology that supports the patient’s needs and preferences.

Get expert tips, guides, and valuable insights for your healthcare practice