The Intake

Insights for those starting, managing, and growing independent healthcare practices

Tips and Trends

Revitalize your practice with easy-to-implement strategies and current insights. Stay ahead of changes and foster continuous improvement. 

Latest in Tips and Trends

digital patient experience to future proof your healthcare practice
digital patient experience to future proof your healthcare practice
Future-proof your practice with digital patient experiences

Technology is the cornerstone of modernizing your practice operations. But it’s more than just a tool — it’s a partner that helps you streamline and elevate the patient experience.

Medical professional works with patient during patient experience week celebrations
Medical professional works with patient during patient experience week celebrations
12 Patient Experience Week ideas to celebrate staff and empower patients

Patient Experience Week starts Monday, April 29, 2024. We’ve compiled tips and best practices for you to use this year.

Physician shows patient survey on tablet to measure patient engagement
Physician shows patient survey on tablet to measure patient engagement
5 KPIs to help measure patient engagement in your practice

Wondering how to measure patient engagement? Here are 5 key performance indicators you can use to measure the efficacy of your efforts.

two people doing a patient experience survey
two people doing a patient experience survey
How to create patient experience surveys to improve your practice

Gather feedback and insights with a patient experience survey — here’s how.

healthcare staff and patient
healthcare staff and patient
2023 patient survey: Tracking patient behavior, preferences, and habits

Tebra’s 4th annual patient perspectives reports gives physicians insight into how patients perceive their healthcare providers in 2023

Get expert tips, guides, and valuable insights for your medical practice
Mother and daughter waiting in doctor's office waiting room
Mother and daughter waiting in doctor's office waiting room
5 ideas to make waiting more pleasant at your healthcare practice

A few small adjustments to your waiting room can help boost patient retention and even drive practice growth.

image of patient pointing to tablet screen next to doctor
image of patient pointing to tablet screen next to doctor
9 ways to raise patient satisfaction to the optimal level

See what behaviors cause poor patient satisfaction and how you can change for the better.

how to design medical office waiting room
how to design medical office waiting room
Fun ways to ensure patients love your waiting room

These 6 ideas will help you create a waiting room at your independent practice that improves overall patient experience.

12 tips to improve patient experience you can use right now

Meaningful ways for your staff to improve patient experience, satisfaction, and patient retention at your independent practice.

problem patients tips for independent practices
problem patients tips for independent practices
How to deal with “problem” patients at your healthcare practice

Effectively care for angry, flaky, and other difficult patient behaviors to increase satisfaction and boost patient retention.

Get expert tips, guides, and valuable insights for your healthcare practice