Tips and Trends

A few small adjustments to your waiting room can help boost patient retention and even drive practice growth.

See what behaviors cause poor patient satisfaction and how you can change for the better.

These 6 ideas will help you create a waiting room at your independent practice that improves overall patient experience.

Meaningful ways for your staff to improve patient experience, satisfaction, and patient retention at your independent practice.

Effectively care for angry, flaky, and other difficult patient behaviors to increase satisfaction and boost patient retention.

90% of patients want technology-driven care. Here are 5 ways to improve the patient experience in your practice.

This article will help you take a step back and identify the challenges of the patient journey. You’ll learn how to come up with solutions that can help you gain more patients and make them happy.