The Intake

Insights for those starting, managing, and growing independent healthcare practices

Tips and Trends

Revitalize your practice with easy-to-implement strategies and current insights. Stay ahead of changes and foster continuous improvement. 

Latest in Tips and Trends

Mother and daughter waiting in doctor's office waiting room
Mother and daughter waiting in doctor's office waiting room
5 ideas to make waiting more pleasant at your healthcare practice

A few small adjustments to your waiting room can help boost patient retention and even drive practice growth.

image of patient pointing to tablet screen next to doctor
image of patient pointing to tablet screen next to doctor
5 ways doctors are hurting patient satisfaction — and don’t know it

See what behaviors cause poor patient satisfaction and how you can change for the better.

waiting room tips
waiting room tips
Fun ways to ensure patients love your waiting room

These 6 ideas will help you create a waiting room at your independent practice that improves overall patient experience.

Tips to improve patient experience you can implement right now

Meaningful ways for your staff to improve patient experience, satisfaction, and patient retention at your independent practice.

problem patients tips for independent practices
problem patients tips for independent practices
How to deal with “problem” patients at your healthcare practice

Effectively care for angry, flaky, and other difficult patient behaviors to increase satisfaction and boost patient retention.

Get expert tips, guides, and valuable insights for your medical practice
5 easy ways to improve the patient experience in 2023

90% of patients want technology-driven care. Here are 5 ways to improve the patient experience in your practice.

What is the patient journey, and how to improve it starting today

This article will help you take a step back and identify the challenges of the patient journey. You’ll learn how to come up with solutions that can help you gain more patients and make them happy.

Get expert tips, guides, and valuable insights for your medical practice

Get expert tips, guides, and valuable insights for your healthcare practice