The Intake

Insights for those starting, managing, and growing independent healthcare practices

Payments & Billing

Navigate the financial elements of your independent practice with ease. Learn to streamline claims, automate billing, manage your revenue cycle, and get paid with our actionable guidance.

Latest in Payments & Billing

diversify practice revenue
diversify practice revenue
5 ways to diversify revenue streams in your medical practice

Having diverse revenue streams equals healthy revenue cycle management for your practice. Here are 5 approaches to explore.

Stethoscope and medical billing documents depict RCM
Stethoscope and medical billing documents depict RCM
The new RCM: Going beyond billing and revenue cycle collections

Revenue cycle management (RCM) is far more than the mechanics of billing and collections. Here are opportunities to improve your practice’s revenue.

why do patients miss appointments
why do patients miss appointments
How to properly bill patients for missed appointments

Discover how no-show fees can discourage missed appointments — and how you can bill patients who miss appointments the right way.

Physician explains the Value in Health Care Act of 2023 to a patient
Physician explains the Value in Health Care Act of 2023 to a patient
Value in Health Care Act of 2023: What providers need to know

The Value in Health Care Act of 2023 enables providers to both optimize medical costs for patients and improve patient outcomes through financial incentives.

Get expert tips, guides, and valuable insights for your medical practice
Physician reading about why documentation is important for medical coding
Physician reading about why documentation is important for medical coding
Leveraging medical record documentation for medical coding accuracy and revenue integrity

Improving the accuracy and completeness of healthcare documentation is vital. Here are tips on exactly how to improve your documentation.

Medical billing manager learns about m codes icd 10 for 2023 and 2024
Medical billing manager learns about m codes icd 10 for 2023 and 2024
Understanding E&M codes and getting the latest updates

With the year winding down, now is a good time for healthcare practices and billing companies (on behalf of their clients) to ensure compliance with billing code changes that took effect October 1, 2023, and prepare for changes that become effective January 1, 2024. Discover what’s new for evaluation and management (E/M) codes and ICD-10-CM diagnosis codes that could affect your medical practice.

pre op CPT codes
pre op CPT codes
Pre-op CPT codes: How to properly code preoperative exams

Mastering pre-op coding is crucial. Here are 5 key practices, from patient clearance to ICD-10-CM codes, to ensure accurate billing and avoid denials.

RVUs for independent practices
RVUs for independent practices
What independent practices need to know about RVUs

Here’s why independent physicians should pay attention to RVUs and how RVU data can help practices to set competitive prices, grow their practice, and more.

someone dealing with underpayment in medical billing
someone dealing with underpayment in medical billing
How to reduce medical billing underpayments

Learn how to improve your practice’s payment tracking and management.

Two billers discuss automation in medical billing
Two billers discuss automation in medical billing
How to create incentive plans that inspire medical billers

Access these 10 tips to craft incentives your billers want — that also align with your budget.

Billing statement and stethoscope with revenue cycle management healthcare news
Billing statement and stethoscope with revenue cycle management healthcare news
Vital Signs: A monthly wrap-up of revenue cycle management healthcare news

A summary of September RCM news as well as regulations that take effect October 1, 2023

Physician who uses electronic claims submission for timely filing
Physician who uses electronic claims submission for timely filing
Tips for getting paid faster with electronic claims submission

Submitting clean claims on time is essential to revenue cycle management. Electronic claims submission can help — and get you paid faster.

calculating impact of reducing denials
calculating impact of reducing denials
Get insurance companies to pay you: Reduce denials

Access quick strategies to address the most common sources of non-payments as an independent practice.

doctor conducting telehealth appointment
doctor conducting telehealth appointment
Reference guide to billing and reimbursements for telehealth

Whether you are new to virtual care, keeping up with changes to requirements, or both, here are must-have references for practices.

woman looking at invoice on computer
woman looking at invoice on computer
Getting paid in 2024: The front office’s importance for patient collections

Maintain a successful patient collections process with these tips for your front office staff.

calculating-rvus
calculating-rvus
How to analyze RVUs and TRVUs: Improving reimbursement and profitability

Calculating RVUs and TRVUs is a critical part of running a practice. Dive into how it works.

medical billing denials questions and answers
medical billing denials questions and answers
Your top medical billing denial management questions, answered

Learn how to overcome medical billing denials with this helpful guide

Man sending collections letter to patient on computer
Man sending collections letter to patient on computer
Medical practice collection letters that work: 7 ways to improve your letters, plus free templates

Get the most out of your medical collection letters and improve revenue streams with these expert tips

This is an image of a woman looking at a computer screen with a colleague and smiling. This is meant to represent someone who is happy about their medical claims process.
This is an image of a woman looking at a computer screen with a colleague and smiling. This is meant to represent someone who is happy about their medical claims process.
Understanding the medical claims process to get paid

Practices need to improve their understanding and management of the medical claims process to boost profitability.

doctor helping patient afford care
doctor helping patient afford care
9 ways to help patients when they can’t afford care

Learn how you can help patients who cannot afford their medical expenses with these tips

doctors discussing medical billing insurance claims process
doctors discussing medical billing insurance claims process
How to process insurance claims for medical practices

For medical practices that accept insurance, insurance claims are a crucial part of managing accounts receivable.

Diagram depicting claims care rcm
Diagram depicting claims care rcm
Revenue cycle management in 2024: Achieve clean claims

Your clean claims rate can be more within your control. Learn how to improve revenue cycle management with these actionable tips.

Two billers discuss automation in medical billing
Two billers discuss automation in medical billing
5 benefits of robotic process automation in medical billing

Robotic automation in medical billing can reduce expenses, boost retention, create healthy cash flow, streamline compliance, and more.

Get expert tips, guides, and valuable insights for your healthcare practice