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About 75% of healthcare organizations recently said they would increase IT investments in 2025, prioritizing operational efficiency, reducing clinician burnout, and improving care delivery. What’s one way to accomplish all 3 with a single strategy? Integrate technology.
Integrated health medical billing software is important because it aligns clinical and financial data to help medical practice and billing company owners reduce administrative burden, enhance revenue integrity, and promote high-quality care.
The operational and financial gains associated with integrated health medical billing software are critical as providers and the billing companies that support them strive to address ongoing staffing shortages, reduce costs, and promote financial sustainability.
In this guide, we’ll help medical practice and billing company owners understand the benefits of using integrated health medical billing software and how it accommodates the growing demand for streamlined healthcare operations and revenue integrity.
| Streamline your entire billing workflow with Tebra — a unified platform that helps private practices and billing companies reduce administrative work, improve cash flow, and get paid faster. |
What is EMR/EHR integration?
In the context of software systems, EMR/EHR integration means the EMR/EHR can securely, seamlessly, and automatically exchange information with other software such as lab systems, billing platforms, scheduling tools, or telehealth solutions.
The alternative? Manually entering data in multiple places, which takes time and introduces opportunities for errors.
For example, with an integrated medical billing software system, users can automate charge creation in real-time as providers document services. They can also access clinical and financial performance data, which is useful for quality reporting, payer contracting, and compliance.
Additional features of integrated health medical billing software include the ability to:
- Share patient records
- Create a unified view of patient information
- Have one consolidated patient portal for both health and financial information
- Add new services lines (e.g., remote patient monitoring or telehealth)
- Enhance overall patient care
| Watch the free webinar: A medical biller’s guide to unifying client billing systems |
How EHR integration improves the billing and collection processes
According to Tebra research, 65% of independent practice providers say they would switch from their current EHR. When asked under what circumstances would they consider switching to a new EHR provider, 43% said better integration with other tools.
“43% of independent providers want better EHR integration with other tools.”
Let’s take a closer look at integrated health medical billing software and its impact on coding, billing, and collections. When medical practice and billing company owners leverage an EHR that’s integrated with other systems, they experience the following revenue-related benefits:
Automated patient billing and insurance eligibility
An integrated medical billing software system prevents claim denials and uncollectable revenue due to missing or invalid coverage.
Deeper business insights
An integrated medical billing software system comes equipped with revenue and clinical reporting tools that arm providers and billing companies with data-driven insights and revenue analytics to:
- Reduce days in accounts receivable
- Explore trends
- Forecast revenue
- Decrease costs
- Track performance
- Make smarter business decisions
Enhanced visibility into claim status and payment timelines
Integrated health medical billing software promotes data monitoring and process improvement for billing and collections.
Faster, more accurate claim submission
An integrated medical billing software system with intelligent automation and claim scrubbing capabilities keeps up with ongoing medical coding and regulatory changes and reduces administrative work (and rework).
This enables providers and billing companies to submit claims more quickly and with greater accuracy, leading to quicker payments from payers. Without this integration, payment could be delayed by weeks or more, causing cash flow challenges that can ruin even the most clinically advanced practice.
“An integrated medical billing software system with intelligent automation and claim scrubbing capabilities enables providers and billing companies to submit claims more quickly and with greater accuracy — leading to quicker payments from payers.”
Fewer errors and denials
Integrated health medical billing software mitigates the risk of overpayments due to duplicate data entry by automatically cross-referencing patient records and treatment details, ensuring claims are correct and complete before submission.
These systems also reduce denials related to incorrect or missing data. With a denial management cost of $43.84 per denied claim (on average), providers save significant money through the proactive denial prevention that’s inherent in integration.
Improved patient collections
Integrated medical billing software allows for automated payment reminders and self-service tools that reduce patient accounts receivable.
Additional benefits of using integrated medical billing software
An integrated medical billing software system comes with several additional benefits, such as:
- Better patient experience. Integrated health medical billing software promotes improved clinical and financial experiences through enhanced care coordination and online digital payment options. In turn, these positive experiences strengthen patient loyalty.
- Improved staff productivity. Fewer manual tasks mean staff can accomplish more in less time. In addition, integrated medical billing software also reduces the time staff spend searching for data across different systems so they can focus on higher value tasks, such as resolving complex denials or providing financial counseling to patients.
- Streamlined practice management. Integrated systems and workflows yield greater efficiency and patient throughput, helping providers grow and expand their business.
- Strengthened data security. With integrated medical billing software comes centralized identity and access management, streamlined monitoring and audit trails, and end-to-end encryption for data transmitted between systems.
Diagram of integration versus non-integrated workflows
Consider the following diagram that illustrates the numerous differences between workflows associated with a non-integrated and integrated medical billing software system.
| Non-integrated workflow | Integrated workflow |
| Patient calls for an appointment and administrative staff schedule the patient visit manually | Administrative staff schedule the patient appointment manually or patients may self-schedule online |
| Check patient coverage and eligibility manually — and sometimes after services are rendered | Check patient coverage and eligibility automatically in real time prior to the visit |
| Print/export visit info for billing team | Populate billing platform with charge data automatically |
| Retype codes into billing system | Autogenerate the claim using integrated data |
| Manually verify and submit claim through payer portal | Verify and submit claim in billing platform |
| Manually check claim status in payer portal | Look up claim status within billing platform |
| Send paper-based patient statements | Send patient statements automatically using the method patients prefer (e.g., email, text, paper) |
| Follow up with unpaid patient balances manually | Send automated and personalized reminders via patients’ preferred communication channels |
Why providers need integrated medical billing software now
As healthcare providers and billing companies face increasing pressures, integrated health medical billing software offers essential strategies for success. The operational and financial advantages, such as better business insights and improved cash flow, justify investing in such technology.
Assessing integrated systems should be a key component of any long-term billing strategy. Learn how Tebra’s integrated solutions can streamline business operations, enhance patient care, and boost your bottom line. Want a more customized self-guided tour? No problem. We’ve got you covered.
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