The Intake

Insights for those starting, managing, and growing independent healthcare practices

RCM and Claims

Take control of revenue and claims for your independent practice or medical billing company with actionable insights. Explore revenue cycle management, claims, KPIs, and more.

Latest in RCM and Claims

Graphic depicting financial policy for medical practice
Graphic depicting financial policy for medical practice
How to write an effective financial policy for your medical practice (with free checklist)

Use this checklist to create a clear, complete financial policy for your medical practice — and help your practice thrive.

Medical professional helps patient with patient billing statements
Medical professional helps patient with patient billing statements
Patient billing statement best practices to improve medical billing

Apply these strategies to boost patient satisfaction and improve financial outcomes for your practice.

Medical practice staff look at computer working on verifying medical insurance eligibility
Medical practice staff look at computer working on verifying medical insurance eligibility
5 tips to achieve 100% patient insurance eligibility verification

These strategies will help you improve your process for verifying medical insurance eligibility and achieve 100% eligibility verification.

Person holding billing envelopes.
Person holding billing envelopes.
A step-by-step guide to collecting patient payments

Learn how to effectively reduce patient payment frustrations and improve your practice’s revenue.

revenue cycle management healthcare
revenue cycle management healthcare
RCM: The ultimate guide to improve practice fiscal health

Improving practice financial health is as simple as improving revenue cycle management.

Get expert tips, guides, and valuable insights for your medical practice
Stethoscope and medical billing documents depict RCM
Stethoscope and medical billing documents depict RCM
The new RCM: Going beyond billing and revenue cycle collections

Revenue cycle management (RCM) is far more than the mechanics of billing and collections. Here are opportunities to improve your practice’s revenue.

someone dealing with underpayment in medical billing
someone dealing with underpayment in medical billing
How to reduce medical billing underpayments

Learn how to improve your practice’s payment tracking and management.

woman looking at invoice on computer
woman looking at invoice on computer
Getting paid in 2024: The front office’s importance for patient collections

Maintain a successful patient collections process with these tips for your front office staff.

calculating-rvus
calculating-rvus
How to analyze RVUs and TRVUs: Improving reimbursement and profitability

Calculating RVUs and TRVUs is a critical part of running a practice. Dive into how it works.

medical billing denials questions and answers
medical billing denials questions and answers
Your top medical billing denial management questions, answered

Learn how to overcome medical billing denials with this helpful guide

Man sending collections letter to patient on computer
Man sending collections letter to patient on computer
Medical practice collection letters that work: 7 ways to improve your letters, plus free templates

Get the most out of your medical collection letters and improve revenue streams with these expert tips

This is an image of a woman looking at a computer screen with a colleague and smiling. This is meant to represent someone who is happy about their medical claims process.
This is an image of a woman looking at a computer screen with a colleague and smiling. This is meant to represent someone who is happy about their medical claims process.
Understanding the medical claims process to get paid

Practices need to improve their understanding and management of the medical claims process to boost profitability.

doctors discussing medical billing insurance claims process
doctors discussing medical billing insurance claims process
How to process insurance claims for medical practices

For medical practices that accept insurance, insurance claims are a crucial part of managing accounts receivable.

Diagram depicting claims care rcm
Diagram depicting claims care rcm
Revenue cycle management in 2024: Achieve clean claims

Your clean claims rate can be more within your control. Learn how to improve revenue cycle management with these actionable tips.

Medical billing manager reads about what is a/r in medical billing
Medical billing manager reads about what is a/r in medical billing
How to improve medical billing accounts receivable (A/R) and manage denials

Lower your A/R to raise your bottom line with these tips.

Get expert tips, guides, and valuable insights for your healthcare practice