Telemedicine has become a core part of modern care delivery. According to a Tebra survey conducted during June 2025, 66% of providers had conducted virtual visits in the previous 30 days. But the rapid acceleration of virtual visits has put pressure on providers to multitask, document accurately in real time, and manage technology without the usual in-clinic support.

The growing need for telehealth solutions is clear. AI has the potential to address these issues and ease clinician workload, but careful integration is essential — especially in remote care environments. 

This list of best practices includes survey insights and tips on how AI can support telemedicine and how to implement it conscientiously.

According to Tebra’s survey, 64% of clinicians report they’d be comfortable using AI-generated notes for telehealth visits. AI-powered scribes work by listening in on virtual appointments, generating real-time SOAP notes or other note structures, so that you can give the patient your full attention. 

AI-powered scribes can also:

AI scribes can offer powerful support and give providers hours of their time back. Before implementing AI scribes into your telehealth workflow, however, here are best practices to consider.

The majority of providers (82%) say having full control to review and edit AI-generated notes is non-negotiable. AI should never finalize or submit documentation without human oversight. Think of it as a co-pilot, but ultimately, you’re flying the plane. It’s never a replacement for clinical reasoning or compliance.

As Dr. Soma Mandal, MD, internal medicine specialist, explains: “AI in telemedicine isn’t about replacing the clinician’s expertise — it’s about reclaiming time, reducing cognitive overload, and allowing us to focus on what matters most: the patient in front of us.”

Using note templates that align with your specialty helps the AI scribe to structure information correctly. For instance, therapists can use Therapist Initial and Therapist Progress templates for patient notes. This can reduce the need for edits and ensure documentation meets clinical and compliance requirements.

For 61% of providers, legal and compliance risks are the top concern about AI in telehealth. The majority (56%) also say they worry about technical reliability, and 55% are concerned about patient discomfort with being recorded.

Consider these tips to ensure compliance:

Informing patients that AI is helping to document their visit is a priority for 65% of providers. Consider offering simple, non-technical disclosures at the start of visits. 

Tip: Use a short script to simplify the disclosure, such as:

“Today we’re using a secure AI tool to help document our conversation in real time. Your privacy is protected. As your provider, I maintain complete control over all notes and care decisions.”

Fully integrated AI should enhance existing processes, not feel like a separate system. Survey participants agree: 71% of providers are more likely to trust AI tools that fit seamlessly with their EHR, while 63% prioritize unified, single login tools across telehealth, EHR, and documentation systems.

Here are red flags to avoid:

“If AI could help with documentation during telehealth, it would be a miracle,” one survey respondent commented. These words underscore the toll that documentation can take on providers who offer telemedicine.

The good news is that early AI adopters are seeing tangible gains. More than half (51%) report less after-hours charting, while 49% say patient-facing time has increased. Furthermore, 46% say AI tools helped reduce overall stress levels. 

These benefits are crucial in virtual care, where multitasking and screen fatigue are intensified. AI solutions can translate into smoother workflows, better focus, and improved well-being for telemedicine providers.

Combining AI and telemedicine can lead to more efficient, less stressful care — but it must be approached thoughtfully. That means following best practices around compliance, transparency, and control, and insisting on seamless integration with existing platforms. 

For practices delivering virtual care, AI is progressing from a helpful add-on to a critical component of sustainable workflows. As AI evolves, it will continue to empower providers to engage fully with patients while maintaining compliance — without sacrificing care quality or personal well-being.

Tebra’s AI tools offer compliant, robust support for charting and other tasks. Tebra’s AI Smart Staff can significantly boost efficiency and make after-hours charting a thing of the past.

Book a free, personalized demo to learn more.