Top EHR software systems for physicians
The importance of implementing effective EHR systems has never been greater. Discover the top EHRs for physicians along with their differences around pricing, features, and capabilities.
At a Glance
- Epic leads the EHR market, but smaller practices often find better value in cloud-based solutions like Tebra.
- The ideal EHR system depends on practice size, with large hospitals choosing Epic or Cerner while independent practices prefer all-in-one platforms.
- Modern EHR systems now combine record-keeping with practice management tools to improve both operations and patient care.
Electronic health record (EHR) systems, also sometimes referred to as physician software, or electronic medical records (EMR) for doctors, are a key ingredient in physician offices. Used to streamline workflows, improve patient care, and ensure regulatory compliance, EHR software systems reduce manual tasks and ensure operational efficiency.
In this article, we’re exploring the top physician EHR software systems for physicians seeking reliable, efficient, and user-friendly EHR solutions.
The importance of EHR in physician offices
EHR systems provide physicians with immediate access to comprehensive patient information. Some of the key benefits of physician software include informed decision-making and better care coordination.
With up-to-date and complete patient data, physicians can:
- Make more accurate diagnoses
- Develop personalized treatment plans
- Identify potential drug interactions and allergies
- Track patient progress over time
- Better facilitate care coordination with other physicians
Streamlined billing and coding processes, together with faster retrieval of patient information, help physicians manage their practices more efficiently. EHR systems are also a safer way of storing information compared to paper records. With built-in robust security measures to safeguard data, EHR doctors meet compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other regulatory requirements.
Top EHR systems used by physician offices
As regulatory requirements become stricter, patient expectations evolve, and the need for operational efficiency grows, the importance of implementing effective EHR systems has never been greater.
“The importance of implementing effective EHR systems has never been greater.”
EHR systems play a critical role in:
- Enhancing patient care through comprehensive and easily accessible medical records
- Facilitating better communication among healthcare providers and with patients
- Supporting data-driven decision-making through advanced analytics and reporting capabilities
As the market for EHR systems continues to evolve, several solutions have emerged as leaders in meeting the diverse needs of physician practices.
Let's explore some of the top physician software, including their key strengths and features.
1. Epic Systems
Epic is widely recognized for its comprehensive and scalable EHR solution, which hospitals and large health organizations primarily use.
Key strengths:
Robust interoperability features for seamless data exchange between different healthcare providers.
Virtual 1:1 consultations, specialist referrals, insurance vetting, and remote patient monitoring are useful tools for practitioners. Patients can also benefit from accessing their medical history, receiving alerts, and making simple payments.
- Comprehensive clinical documentation tools
- Advanced population health management capabilities
- Customizable templates for various medical specialties
- Strong mobile support for on-the-go access
- Electronic charting and billing
- Order management
- Telehealth
The extensive array of features can pose a challenge for physicians to fully grasp. Reviews mention the need for external adoption tools and a structured educational program to effectively train teams.
2. Cerner
Cerner has established itself as a long-standing player in the EHR market, offering strong integration capabilities for mid- to large-sized practices and hospitals.
This enterprise EHR platform has a large customer base and offers bespoke integrations and third-party plugins via Cerner’s API. Cerner enables physicians to rapidly document patient encounters by using templates and workflows to streamline the process, reduce errors, and save time.
Key strengths:
- Specialty-specific workflows tailored to different medical fields
- Integrated revenue cycle management tools
- Advanced clinical decision support features
- Strong focus on interoperability and data analytics
- Robust patient engagement tools
- Mobile availability
- eRx
Cerner EHR system is easy to use and a popular platform for coordination and communication across the care team. This physician software is best suited for any hospital or large organization with multiple sites.
Due to its complex, modular design and extensive features, Cerner is not as user-friendly as some other EHRs.
3. Athenahealth
Athenahealth focuses on providing cloud-based solutions that are easy to use and cater to the needs of small and mid-sized practices.
Athenahealth provides a customer success manager and live support agents to onboard teams and deliver ongoing EHR end-user support.
Key strengths:
- User-friendly interface designed for quick adoption
- Cloud-based platform ensuring easy access and reduced IT overhead
- Integrated practice management
- Strong emphasis on regulatory compliance and staying up-to-date with industry changes
- Patient portal with videoconferencing and advisory services
- Excellent customer support and implementation assistance
- Mobile applications and telehealth experiences
This EHR system is most suitable for small practices and medium organizations. Athenahealth customers must use their revenue cycle management services.
4. eClinicalworks
eClinicalWorks provides a comprehensive solution tailored to meet the complex requirements of medium to large medical practices with multiple physicians and locations.
Key strengths:
- Telehealth capabilities for remote patient consultations
- Robust population health management tools
- Open API for easier integration with third-party applications
- Robust security features and HIPAA compliance
- Strong reporting and analytics tools
- Comprehensive patient portal for scheduling, prescription refills, and secure communication
- Integrated telehealth
It’s worth noting that the EHR-only plan does not include practice management or billing implementation services.
5. Tebra
Tebra offers a comprehensive platform designed specifically for independent practices, combining EHR functionality with additional features to support billing and payments, practice growth, and patient engagement.
Key strengths:
- All-in-one platform integrating EHR, billing, practice management, and patient engagement tools
- Online scheduling capabilities to streamline appointment booking
- Reputation management features to help practices build and maintain their online presence
- Patient feedback tools for continuous improvement of care quality
- Customizable solutions to meet the unique needs of different medical specialties
- Electronic health records and electronic prescriptions
- Electronic labs and telehealth with group visits
Tebra’s EHR is modern, cloud-based, and ONC-certified with integrated billing, telehealth, and eRx- and eLab-ordering workflows. Its breadth of services (which include patient experience and marketing tools) meets practices where they are in their business lifecycle.
Tebra’s EHR is built for independent practices and was designed by healthcare providers. Write a note, prescribe a medication, view electronic medical records, and create a superbill in just minutes.
Comparing key features: Which EHR is right for you?
When comparing key features to determine which EHR is right for your practice, there are several important factors to consider:
Functionality
Epic offers comprehensive functionality including robust patient management, billing, scheduling, and reporting capabilities. It excels at handling complex workflows for large health systems.
Cerner provides strong clinical decision support tools, population health management features, and interoperability, while Athenahealth focuses on streamlined workflows for smaller practices with integrated practice management and billing. eClinicalWorks provides a comprehensive suite of features and is suitable for practices of various sizes and specialties.
With Tebra, you get an all-in-one platform combining EHR, practice management, and patient engagement tools tailored for independent practices.
User experience
- Epic has a steeper learning curve but offers extensive customization options.
- Cerner offers a thorough solution but the interface can be complex for some users.
- eClinicalWorks offers a user-friendly interface and a virtual assistant to enhance workflow efficiency.
- Athenahealth is known for its user-friendly, intuitive interface.
- Tebra emphasizes ease of use for independent practices, and mimics a provider’s workflow. It was designed by healthcare providers and allows users to write notes and access templates for charting — helping save clicks and reduce administrative time.
Support
- Epic provides comprehensive implementation and training but can be resource-intensive.
- Cerner offers strong technical support and implementation services.
- eClinicalWorks offers 24/7 support, free webinars, and videos for training and assistance.
- Athenahealth is praised for its customer support and implementation assistance.
- Tebra’s strengths lie in focusing on delivering dedicated support for smaller and independent practices. Customers receive a dedicated onboarding manager that ensures their teams are supported, and can access courses and instructor-led trainings. If a customer wants to book a custom session for a time not offered on scheduled sessions, or wants the training to be for a specific workflow just for their practice, then they would need to pay an additional fee. Template training is free, although custom building of templates come with a charge.
Cost
- Epic and Cerner tend to be more expensive, and better suited for larger organizations.
- eClinicalWorks offers tiered pricing options for EHR only and for EHR with Practice Management. Initial training is included for practices with 1–9 providers. Additional implementation fees will apply for practices with more than 9 providers.
- Athenahealth offers more affordable options for smaller practices. Pricing is based on a percentage of profits. Integrations require additional fees.
- Tebra provides pricing tailored for independent practices.
The best choice ultimately depends on your specific practice needs, budget, and workflow requirements. It's advisable to request demos and trials from a variety of vendors to determine which system best aligns with your practice's unique needs.
FAQs: Common questions about physician EHR systems
What is the most widely used EHR?
- Epic holds the largest market share among EHR vendors in the US, with 28.21% of the overall market.
- In the acute care EHR market, Epic has significantly expanded its presence, servicing more than half of the inpatient multi-specialty beds across the US. Cerner and eClinicalworks also support inpatient clinics. The remaining EHR systems on this list — Athenahealth and Tebra — are for ambulatory services and outpatient departments.
What software do doctors’ offices use?
Typical physician software includes EHR systems, practice management software, and billing systems. Larger practices and hospital-affiliated physician offices may use more comprehensive systems like Epic or Cerner, while smaller independent practices might opt for cloud-based solutions like Tebra that offer more flexibility and lower upfront costs.
Which EHR company is the largest vendor?
Currently, Epic Systems is the largest EHR vendor to physician offices in the US, particularly in terms of overall market share and usage across the country. Epic was the only EHR vendor to experience a net market share increase in 2023, adding 153 new acute care clients while maintaining all existing customers.
What EHRs are used in healthcare facilities?
Epic is primarily used in hospitals, large health systems, and academic medical centers. Cerner is a popular choice for mid-sized hospitals and health systems. Athenahealth is prevalent in ambulatory care settings, smaller practices, and some hospitals. Tebra competes against larger vendors like Athenahealth and eClinicalWorks, and is recognized as a significant player for independent healthcare practices.
What are the 3 main types of medical record systems?
The 3 primary types of medical record systems are:
- Paper-based systems (traditional, less common now)
- Hybrid systems (a mix of paper and digital)
- Fully electronic EHR systems (most common and compliant with modern standards)
Selecting the best EHR for your practice
The best EHR for your practice will have all of the necessary features to make your operations run more smoothly. Small practices have challenges such as tight budgets, limited resources, and the pressure to deliver high-quality care. Fit-for-purpose EMR for doctors can help overcome all of these challenges and more.
Some criteria to consider when selecting an EHR system include cost, practice size, specialty-specific needs, ease of use, and integration with existing systems. To make your decision easier, we’ve created an EHR selection guide.
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