The Intake

Insights for those starting, managing, and growing independent healthcare practices

Week of April 27, 2024: Free marketing guide and more

Weekly Newsletter, April 26, 2024
Medical billing company manager reads about marketing your billing company to mental health practices

This week, get strategies to get paid, tips to reduce no-shows, and more.

May is Mental Health Awareness Month, the perfect time to educate your patients, share valuable resources, and highlight any mental health services and support your practice provides. 

If you’re leading a mental health practice, discover how Tebra’s all-in-one platform can help you deliver the best care and achieve your goals. And if you have a billing company, find out how you can connect with mental health practices and assist them.

If you’re a physician, you may be interested in these articles with strategies to support the well-being of your patients, staff, and yourself.

Also in this week’s issue:

CHART OF THE WEEK
The Intake newsletter chart April 27

In today's tech-driven world, ignoring the digital demands of your patients is no longer an option. According to a recent survey, 75% of patients want online scheduling, and 91% expect a rapid response from their provider via a patient portal. 

In addition: 

  • 53% prefer virtual appointments for convenience
  • 72% are more likely to pay immediately if emailed or texted a payment link
  • 92% are willing to fill out forms digitally

Upgrading your digital tools isn't just a necessity — it's a strategy to enhance patient satisfaction and retention dramatically. Unlock more vital statistics to transform your practice. Dive into the digital preferences that are defining patient care today.

Main story

Patient frustrated as slow response times become one of their patient complaints
Top 6 patient complaints and how to respond

By addressing these 6 common patient complaints, you can improve patient satisfaction, attract new patients, and streamline operations.

That's it for this week!

Thank you for reading The Intake. As always, if you have questions or suggestions for future topics, please don't hesitate to drop a line at [email protected].

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