The Intake

Insights for those starting, managing, and growing independent healthcare practices

Week of March 16, 2024: 12 Patient Experience Week ideas to celebrate staff and patients

Weekly Newsletter, March 16, 2024
The Intake featured image March 16 2024

This week, access tips to increase your practice's revenue, attract more patients, and more.

As we celebrate the festive spirit of St. Patrick's Day, we hope you've had a wonderful week filled with good fortune and health. With National Poison Prevention Week on the horizon starting tomorrow, it's an opportune moment to spread awareness about poison safety — share tips on your practice's website, social media platforms, and waiting room displays. 

We also have the latest on the Change Healthcare cyberattack: The Centers for Medicare & Medicaid Services (CMS) has extended the 2023 MIPS data submission deadline until April 15, and the US Department of Health & Human Services outlined steps to help healthcare organizations. 

Increase your practice’s competitive edge with this week’s tips and stories:

The Intake newsletter chart March 16 2024

Tebra analyzed online search data from around the world and surveyed more than 1,000 Americans about the health information they seek online. We uncovered surprising statistics, including that 86% of Americans have used online platforms for medical advice in the past year instead of consulting a doctor. The most popular platforms for this are Google (by a landslide), Reddit, ChatGPT, and TikTok.

You may consider using these digital platforms to disseminate accurate health information while emphasizing the importance of in-person and telehealth appointments. Adapting to people’s changing online search behaviors and ensuring a balance between digital convenience and professional expertise is crucial for maintaining public well-being and building trust with your patient base.

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Medical professional works with patient during patient experience week celebrations
12 Patient Experience Week ideas to celebrate staff and empower patients

Patient Experience Week starts Monday, April 29, 2024. We’ve compiled tips and best practices for you to use this year.

That's it for this week!

Thank you for reading The Intake. As always, if you have questions or suggestions for future topics, please don't hesitate to drop a line at [email protected].

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