The Intake

Insights for those starting, managing, and growing independent healthcare practices

Karmin Gentili

Karmin Gentili has been a freelance writer and editor since 2016. She has over 25 years of experience in corporate HR and compliance consulting. She has worked to further elevate her skills by pursuing and receiving multiple certifications, including copywriting, video scriptwriting, effective content positioning, case study writing, and SEO. Her love of writing motivates her to use those skills to develop content for the medical field that ensures others can work toward achieving their goals.

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Latest in Karmin Gentili

man looking at computer screen
man looking at computer screen
3 most common online directory listing mistakes

Inaccurate or incomplete listings on healthcare and business directories jeopardize your online reputation management efforts and your ability to get new patients.

dentist and patient
dentist and patient
5 reasons your dental practice isn’t attracting new patients

Are you having trouble getting more dental patients? Your web presence may be to blame.

doctor conducting telehealth appointment
doctor conducting telehealth appointment
Reference guide to billing and reimbursements for telehealth

Whether you are new to virtual care, keeping up with changes to requirements, or both, here are must-have references for practices.

Physician thinks about the process of how to become credentialed with insurance companies
Physician thinks about the process of how to become credentialed with insurance companies
What to know about insurance credentialing when starting your own practice

There are many steps involved in getting your practice up and functioning. One of the items to check off your list as soon as possible is getting credentialed with various insurance companies.

Mother and daughter waiting in doctor's office waiting room
Mother and daughter waiting in doctor's office waiting room
5 ideas to make waiting more pleasant at your healthcare practice

A few small adjustments to your waiting room can help boost patient retention and even drive practice growth.

Get expert tips, guides, and valuable insights for your medical practice
image of patient pointing to tablet screen next to doctor
image of patient pointing to tablet screen next to doctor
9 ways to raise patient satisfaction to the optimal level

See what behaviors cause poor patient satisfaction and how you can change for the better.

Physician smiling and speaking with patient about patient satisfaction scores
Physician smiling and speaking with patient about patient satisfaction scores
4 ways to improve patient satisfaction scores with digital experiences

Find out how providing up-to-date digital experiences can make a positive impact on patient satisfaction scores.

Professionals reviewing how to build business plan for medical practice
Professionals reviewing how to build business plan for medical practice
Free template: How to create a business plan for your new practice

Your medical practice business plan is a living document that evolves as your practice grows. Here’s how to build it from scratch.

This is an image of 3 people in a medical practice looking at a computer. This is meant to show happiness as a result of streamlining a practice’s workflow.
This is an image of 3 people in a medical practice looking at a computer. This is meant to show happiness as a result of streamlining a practice’s workflow.
Improve your medical office workflow with automation: Merging productivity and patient satisfaction

Improving your front office’s efficiency helps decrease staff burnout and increase patient satisfaction.

5 office automation tools that will boost healthcare staff productivity

Office automation tools like online scheduling, automated appointment reminders, and patient satisfaction software allow staff to do more in less time. Your front office staff has important jobs. Everything from scheduling patient appointments to creating social media content falls on them, but there are only so many hours in the day. Office automation tools can […]

Diagram depicting claims care rcm
Diagram depicting claims care rcm
Revenue cycle management in 2024: Achieve clean claims

Your clean claims rate can be more within your control. Learn how to improve revenue cycle management with these actionable tips.

Medical practice manager reads about how long it takes medical seo to work
Medical practice manager reads about how long it takes medical seo to work
How long does it take for medical SEO to work?

Search engine optimization (SEO) requires consistent effort over time. But when will that effort lead to practice growth? Here’s what to expect — and what you can do to speed it up.

Medical practice manager reads about content marketing for doctors
Medical practice manager reads about content marketing for doctors
The importance of content marketing for doctors

Content marketing for doctors is a way to connect with patients and prospects, establish trust and credibility, and take your online presence to the next level.

People look at computer reading about seo reviews medical practices need to know
People look at computer reading about seo reviews medical practices need to know
How online reviews affect SEO for medical practices and doctors

Learn why patient reviews are critical to your practice’s digital footprint.

person learning local seo strategies for doctors
person learning local seo strategies for doctors
SEO for doctors: 5 ways to boost traffic to your site

Expand your client base and grow your practice by implementing these local SEO strategies.

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Get expert tips, guides, and valuable insights for your medical practice

Get expert tips, guides, and valuable insights for your healthcare practice