Andrea Curry, head of editorial at The Intake

Andrea Curry is an award-winning journalist with over 15 years of storytelling under her belt. She has won multiple awards for her work and is now the head of editorial at The Intake, where she puts her passion for helping independent healthcare practices into action.

Latest in Andrea Curry, head of editorial at The Intake

Two healthcare professionals in white coats review detailed billing data on a large computer monitor in a modern medical office.
Two healthcare professionals in white coats review detailed billing data on a large computer monitor in a modern medical office.
How to transition to automated billing processes 

Read our practical guide to reducing billing errors, speeding up payments, and improving revenue cycle management (RCM) performance.

Doctor in a clinic uses a tablet to review patient billing data, illustrating automated workflows that reduce manual billing and speed up payment collection.
Doctor in a clinic uses a tablet to review patient billing data, illustrating automated workflows that reduce manual billing and speed up payment collection.
Automated patient billing and payment collection: Complete guide

Streamline billing workflows, improve collections, and enhance the patient payment experience with automation.

Clinician in blue scrubs standing in a medical office and reviewing information on a tablet, representing healthcare staff using digital tools to support billing workflow automation.
Clinician in blue scrubs standing in a medical office and reviewing information on a tablet, representing healthcare staff using digital tools to support billing workflow automation.
RPA use cases for healthcare billing: implementation examples

Revenue cycle management (RCM) has always depended on repetitive, rule-based tasks — the kind that eat up staff hours and invite human error. Robotic process automation (RPA) changes that equation. RPA uses software robots to handle structured, high-volume billing workflows that once required manual data entry, system toggling, and endless follow-up. The numbers make the […]

A female doctor wearing a white coat and glasses sits at a desk using a laptop while writing notes on a clipboard in a bright medical office.
A female doctor wearing a white coat and glasses sits at a desk using a laptop while writing notes on a clipboard in a bright medical office.
RCM software selection guide

Not all RCM software is right for your practice. We break down what to look for in this RCM software guide.

A healthcare professional discussing a chart with a patient in a clinical setting.
A healthcare professional discussing a chart with a patient in a clinical setting.
The silent struggle: Why patients hesitate to ask about GLP-1 medications

Many patients want to ask their doctors about GLP-1 medications — but over half are staying silent.

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Close-up of a clinician using a laptop with a transparent digital interface overlay showing medical record checklists, a central cross icon, and connected healthcare symbols like a heart, syringe, stethoscope, DNA strand, and pills.
Close-up of a clinician using a laptop with a transparent digital interface overlay showing medical record checklists, a central cross icon, and connected healthcare symbols like a heart, syringe, stethoscope, DNA strand, and pills.
Medical billing automation: Complete implementation checklist

A step-by-step guide to transitioning from manual to automated billing workflows without disrupting your revenue cycle.

healthcare struggles after a move
healthcare struggles after a move
Finding a new healthcare provider after a move can be a struggle

New research finds Americans face significant delays in medical care after relocating

A middle-aged male doctor in a white coat gently consoles a young female patient in a hospital gown, seated on an exam table in a brightly lit medical room.
A middle-aged male doctor in a white coat gently consoles a young female patient in a hospital gown, seated on an exam table in a brightly lit medical room.
Why patients are skipping specialty care and how practices can adapt

Rising costs and financial uncertainty are causing patients to delay care, but digital solutions may help specialty providers keep appointments on the books.

Header image for Healthcare Subscription Models: Are Patients Ready for It?
Header image for Healthcare Subscription Models: Are Patients Ready for It?
Healthcare subscription models: Are patients ready for it?

Exploring patient interest, concerns, and trust in subscription-based healthcare.

Thumbnail image from Tebra featuring a nurse in scrubs holding a tablet, with a blurred background of medical staff, highlighting themes of reflection and stress in the nursing profession.
Thumbnail image from Tebra featuring a nurse in scrubs holding a tablet, with a blurred background of medical staff, highlighting themes of reflection and stress in the nursing profession.
Nursing, burnout and admin strain — would nurses choose the same path?

Stress and limited support are causing many nurses to question whether they’d choose this path again.

A young man standing outside in a park, smiling at his phone while holding a water bottle, with soft greenery blurred in the background.
A young man standing outside in a park, smiling at his phone while holding a water bottle, with soft greenery blurred in the background.
Healthmaxxing IRL: How patients and providers feel about viral wellness extremes

Social media has changed how Americans approach their health – from initial research to secure patient messaging – but not always in ways providers would recommend.

Healthcare provider administering a flu shot to a patient’s upper arm during a clinic visit.
Healthcare provider administering a flu shot to a patient’s upper arm during a clinic visit.
The decline of the flu shot: Where vaccination is dropping and why

Flu vaccination rates have fallen dramatically in recent years, and new research reveals how changing clinical eligibility perceptions and patient access barriers are driving the shift.

GLP-1 Medication in a box
GLP-1 Medication in a box
26% plan to include GLP-1 meds in 2025 goals, led by 37% of Gen Z

Learn how weight-loss drugs are redefining health priorities in the New Year

Smiling female doctor with a stethoscope talks to an older woman patient in a medical office.
Smiling female doctor with a stethoscope talks to an older woman patient in a medical office.
The scamdemic: How fake healthcare messages are eroding patient trust and disrupting continuity of care

Healthcare scams are rising. New data shows how fake doctor messages disrupt continuity of care, increase no-shows, and strain medical practice operations.

A female doctor and an older male patient sit on a couch, reviewing AI healthcare information on a tablet together.
A female doctor and an older male patient sit on a couch, reviewing AI healthcare information on a tablet together.
70% of patients unaware of changing HIPAA Security Rule

As HIPAA rules update in 2025, patients and providers remain divided on privacy, accountability, and trust in health tech.

Woman in a beige shirt sits at a table, reading a sheet of paper while using a laptop. A takeaway coffee cup rests beside the laptop in a bright, modern workspace.
Woman in a beige shirt sits at a table, reading a sheet of paper while using a laptop. A takeaway coffee cup rests beside the laptop in a bright, modern workspace.
The micro habit boom: How Americans are rebuilding health in small doses

Small, manageable routines are becoming the preferred path to better physical and mental health for millions of Americans.

Perceptions of Suzetrigine: The first “nonaddictive” painkiller

Could this be the safer alternative that patients and healthcare professionals have been waiting for?

Smiling female doctor with a stethoscope talks to an older woman patient in a medical office.
Smiling female doctor with a stethoscope talks to an older woman patient in a medical office.
The year-end healthcare crunch: How deductibles and demand shape patient and professional behavior

Patients are rushing to book last-minute appointments before deductibles reset, while professionals face burnout and holiday disruptions.

The image shows a couple sitting closely together at a table, looking concerned as they review paperwork, with a coffee cup and pen in front of them.
The image shows a couple sitting closely together at a table, looking concerned as they review paperwork, with a coffee cup and pen in front of them.
The Big Beautiful Bill in practice

A new law aims to reform US healthcare, but patients and providers are already reporting more confusion, mistrust, and administrative burden.

Healthcare provider holding a supplement bottle while discussing usage with a patient during a medical consultation.
Healthcare provider holding a supplement bottle while discussing usage with a patient during a medical consultation.
Provider trust in supplements: Continuity of care and risks

Tebra surveyed healthcare providers to learn when supplements fit into continuity of care, which products earn trust, and where misinformation creates real clinical risk.

Woman wearing glasses sits at a desk using a laptop, focused on reviewing healthcare or medical billing information in a bright, modern workspace.
Woman wearing glasses sits at a desk using a laptop, focused on reviewing healthcare or medical billing information in a bright, modern workspace.
Medical price transparency: How cost confusion delays care

Unexpected medical bills are causing patients to delay care, avoid treatment, and question their understanding about healthcare costs and coverage transitions.

Image shows a woman on vacation holding a baby while on a video call with a doctor on her laptop at a wooden table.
Image shows a woman on vacation holding a baby while on a video call with a doctor on her laptop at a wooden table.
Out of office, out of care: How vacation season disrupts healthcare

Many patients delay care when their provider is out. Learn how private practices can better support continuity and trust.

Middle-aged man sitting indoors, holding a coffee mug and looking at his smartphone in a bright, modern setting.
Middle-aged man sitting indoors, holding a coffee mug and looking at his smartphone in a bright, modern setting.
How patients and providers use ChatGPT in care

New research captures what happens when patients bring AI into care and how providers are responding within real-world clinical workflows and continuity of care.

The hidden cost of switching doctors

Why patients change providers, the real-world impacts on patient trust and practice efficiency and how digital healthcare solutions reduce friction.

A couple sitting together on a couch, reviewing healthcare information on a tablet in a bright living room.
A couple sitting together on a couch, reviewing healthcare information on a tablet in a bright living room.
How patients choose and drop doctors in a digital-first healthcare system

Today’s patients expect more than just good care — they want convenience, connection, digital access, and a doctor with a five-star rating.

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