Patient portals: Do’s and don’ts

With over 75% of patients expressing a preference for digital access to health information, and a notable increase in satisfaction among those who use patient portals regularly, integrating these tools effectively is no longer optional—it's imperative. By focusing on user-friendly design and proactive patient engagement, practices can not only meet but exceed patient expectations, Discover the necessary do’s and don’ts to drive patient satisfaction and operational efficiency:
Give patients access to medical history,
Engage with patients promptly through portals
Ensure staff are portal-savvy