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Why patients don’t show: a generational view

Our recent survey took a deep dive into the generational traits of patients and their appointment habits. What did we find? Gen Z and Millennials cancel the most, Gen X cancels due to work conflicts, Baby Boomers are amenable – and they all crave digital touches. It’s time to create a healthcare environment that caters to everyone, regardless of age. Learn how to:
Connect with younger patients
Leverage flexible scheduling
Offer digital payment options

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