The Intake

Insights for those starting, managing, and growing independent healthcare practices

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Graphic depicting strategies to hire medical staff
Graphic depicting strategies to hire medical staff
Who are the first 5 people I need to hire at my new medical practice?

Finding the right team is a key part of building and sustaining any business, especially an independent practice. Here’s who to hire first — and how to identify qualified candidates.

starting a medical billing business how to get clients
starting a medical billing business how to get clients
How to start a medical billing company: Key steps and strategies

Make the most of market demand and set up your own medical billing business. Learn how to start a medical billing company, get the right tools, and make sure you’re properly equipped to expand your client base.

doctor researching Medicare for independent practices
doctor researching Medicare for independent practices
Pros and cons of Medicare for independent practices

Is it worth participating in Medicare as an independent practice? Here’s a look at what you need to know before making your decision.

Calculating RVUs
Calculating RVUs
How to analyze RVUs and TRVUs: Improving reimbursement and profitability

Calculating RVUs and TRVUs is a critical part of running a practice. Dive into how it works.

urgent care lessons
urgent care lessons
What private healthcare practices can learn from urgent care centers

Grow an independent practice and perfect patient retention by following the example of urgent care centers.

Get expert tips, guides, and valuable insights for your medical practice
patient scheduling opportunities
patient scheduling opportunities
Patient scheduling opportunities your medical practice is missing

Maximize your online bookings by taking advantage of these online patient scheduling options.

front desk burnout
front desk burnout
Preventing front desk staff burnout at your independent medical practice

Mitigate the negative effects of staff burnout by watching out for glaring signs and addressing them before it’s too late.

owning a small healthcare practice graphic
owning a small healthcare practice graphic
Challenges of owning a small healthcare practice

Here are 5 challenges for independent practices and how to deal with them

Why doctors should never stop accepting new patients
Why doctors should never stop accepting new patients
Why doctors should never stop accepting new patients

Learn why it’s not advisable for doctors to close their doors to new patients, even if they’re fully booked.

Effective strategies for requesting doctor reviews by patients

No need to feel awkward asking for reviews from patients. Here are some tips to help facilitate the conversation.

doctor meeting patient from referral
doctor meeting patient from referral
When and how to refer patients to a fellow physician

Referring a patient to another physician can be beneficial to you and also provide better care. Here are some tips.

doctor reading about physician burnout
doctor reading about physician burnout
Physician burnout: Consequences, causes, and solutions

Burnout is a major reason doctors leave the profession, close their practice and delivery poor patient care. Find out the main causes and how to address each.

starting a medical practice
starting a medical practice
How to start a new medical practice: The definitive guide

If you’re considering opening a practice and want step-by-step instructions to guide you through the process, you’ve found the right resource.

medical billing denials questions and answers
medical billing denials questions and answers
Your top medical billing denial management questions, answered

Learn how to overcome medical billing denials with this helpful guide

how to design medical office waiting room
how to design medical office waiting room
Fun ways to ensure patients love your waiting room

These 6 ideas will help you create a waiting room at your independent practice that improves overall patient experience.

12 tips to improve patient experience you can use right now

Meaningful ways for your staff to improve patient experience, satisfaction, and patient retention at your independent practice.

picture of employees researching credentialing with insurance companies
picture of employees researching credentialing with insurance companies
Medical insurance credentialing 101: Everything you need to know

From avoiding hours of paperwork to getting paid by insurance companies, find out what you need to know about medical insurance credentialing

questions to ask medical billing company
questions to ask medical billing company
10 questions to ask before hiring a medical billing service

Looking for the right medical billing service? Check out our list of 10 essential questions to ask before making your decision

Man sending collections letter to patient on computer
Man sending collections letter to patient on computer
Medical practice collection letters that work: 7 ways to improve your letters, plus free templates

Get the most out of your medical collection letters and improve revenue streams with these expert tips

Medical office manager dealing with a difficult patient scenarios
Medical office manager dealing with a difficult patient scenarios
How to respond to 3 difficult patient scenarios (with talking scripts)

Give your staff the skills they need to navigate difficult patient scenarios with confidence

problem patients tips for independent practices
problem patients tips for independent practices
How to deal with “problem” patients at your healthcare practice

Effectively care for angry, flaky, and other difficult patient behaviors to increase satisfaction and boost patient retention.

patient feedback for independent practices
patient feedback for independent practices
6 ways patient feedback can help improve your healthcare practice

It’s impossible to know what’s working or not working for patients without asking for their unfiltered feedback. Here are some ways to gain deeper insights from patients.

promoting products at practice
promoting products at practice
Increase sales by promoting products at your independent practice

Drive more sales of health-related ancillary products at your independent practice by engaging in these digital marketing tactics.

big guide to medspa services marketing
big guide to medspa services marketing
A guide to medical spa marketing in the digital age

Learn how medical spa marketing and advertising can help you bring more patients to your practice.

How to add medi-spa offerings
How to add medi-spa offerings
How to add medi-spa offerings to your medical practice

Thinking about adding medi-spa treatments to your patient offerings? Here are some quick facts about medi-spa marketing to help guide your decision.

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